DigitalPrinting.co.uk Reviews 

Absolutely fantastic service and the best print quality I have received so far from any printers in the UK. Very crisp print, beautiful selection of luxurious papers and a fast turnaround. I’m really really happy and I will most definitely go back for more!

I am delighted with my book. Absolutely superb quality. Thank you digital Printing, I would like to thank your sales & customer support personne for their patience and help to achieve a Perfect Bound Book.
Thank you once again for such a Brilliant Service.

Received my first print job and so impressed with it: from taking a standard PDF file and transforming it into a quality and professional bounded book which wouldn't look out of place in any library. Superb.

I only placed a small order of 150 leaflets but my order was dealt with quickly and arrived within a couple of days. It was well packaged and the printing was of great quality. Highly recommended 😊👍🏻

What a great company. We ordered some A2 Band posters and the service was flawless. The quality was great, thickness of the paper good and the price was very reasonable.

I used DP for a book of photographs and messages as a special birthday present. The guides and templates were so helpful to an amateur, the process of submitting and ordering was seamless and the finished product was great. Very competitive price as well. I'd definitely use them again.

Excellent quality printing and very quick delivery

I messed up my order and sent the wrong artwork. They were very quick in being able to rectify my mistake. Their communication was excellent and timescales were precise. Final product was good. Would happily make a second order.

Uploaded my logo one evening, lovely stickers arrived two days later. Outstanding value for money and such a simple process. Will use again and would certainly recommend.

This was a perfect find for my daughter’s first story book. We don’t have Adobe so they accepted a Word document and were very thorough with multiple quick communications back and forth to get the proof just right. The books were brilliant quality. We’ll be asking for a second run very soon.

Very quick delivery and excellent quality

Excellent quick service with extremely good quality booklets printed and delivered within a very few days. Always helpful advice from customer services. Thank you.

This company were amazingly helpful. I wanted a story, that I had written about my police service, made into a book for my family and friends to read (rather than try and get it published). It was over 50 pages long and I wanted some photos included as artwork.
They, very promptly, advised and helped me ensure that the product they made exactly matched my expectations, promptly and efficiently.
No hesitation in highly recommending this company.

Digital Printing provided its usual fast, efficient service, with a very good quality product.

"I am absolutely delighted with the service and print quality I received for my recent order . The final product is exceptional. The colours are vibrant, the text is crisp, and the paper stock used feels premium and durable.

Fantastic Finished Product.
Ordered some sprial bound notebooks for a company event.
Quite often in the past with other companies with fast turnaround the quality is often lacking - but not with digitalprinting. The quality was exceptional and far exceeded my expectations.
Smooth order process and delivery exactly as expected in secure pacakaging.
Will use this company again and have already recommended to other colleagues.

Happy with the excellent service I got from the team. I had to make a change and the proactiveness of leaving my order on hold while they got my go-ahead even before I got a hold of the team was impressive. The product came promptly with no fault. Thank you! Make sure you read the terms as orders get processed promptly and not everyone will be fortunate to get their amendments processed.

Edit- I was contacted by a wonderful gentleman whose name I can’t remember, he was so professional and apologetic in a way that truly represents the customer service I was expecting from this company.

He offered to refund the order and from speaking with him I believe my experience must have been the odd case which it happens.

I can’t wait to give DigitalPrinting an other go and have some stuff printed for my business.
—————
I paid extra for before 10am delivery. It didn’t arrive before 10am, or 12pm or 4pm or 10pm. More than 24 hours later, it still hasn’t arrived.

I was told I’d receive a refund for the missed expedited service. I’m still waiting for a confirmation email. No confirmation. No evidence it’s been processed.

Instead of taking responsibility, I was immediately told it might be due to a “Highlands postcode issue.” I live on the mainland. My postcode is not in the Highlands. That excuse was given before anyone had properly investigated what actually happened. It is embarrassing their first reaction was to deflect and try to find a way to blame the customer!

What’s worse is the contradiction: you charge customers extra for expedited, time-specific delivery, but when it fails, you wash off your hands, act as though you’re not responsible. So you charge expedite just in case it works? Then hope people won’t bother chasing up their refund or even worse they might not ask for it.

If you are selling and profiting from a premium delivery service, you are responsible for ensuring it works or for resolving it properly when it doesn’t. Passing the blame while keeping the money is not acceptable.

No proactive updates. No clear explanation. No accountability. I had to chase for answers while the deadline for something important passed. As a matter of fact I still never got a clear explanation nor do I want one.

Because of this failure, the item is now completely useless to me.

If you cannot reliably provide a paid-for premium service, you should not be offering it — or charging customers for it in the first place.

Booklets were unacceptable all bent out of shape, albeit I could have just about used some of them.

Got this response: "I can only apologise once again - I can get these redone for Wednesday for you, or I would be happy to offer you discount on a future order as way of an apology." No mention of the size of order I'd need to place!

Fair enough but could not wait for a reprint so said I would take a discount at a later date.

Today I place an order for £19.99 and ask if I can get my discount only to be told that it's not a big enough order to give a discount to?? But they would not charge the £5.95 delivery.

They argued on chat that: "...since you kept and used the previous order and it was (in our opinion be) fit for purpose" and that we never offered "to provide free prints"

Nothing I hate more than lies and broken promises and a sign off from the chat ..."Have a nice day !"

Consistently high quality
Every time I order from Digital Printing, the job arrives promptly and the printing is consistently high quality. The price is also very reasonable.
On the very rare occasions that I have had any problems, the team has been brilliant at resolving them and amending the job.