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Rated 5 out of 5 stars

Beautiful fragrances, the scents last and make our house smell wonderful. I have bought the Christmas scents and pine wax melts as Christmas gifts, for family members. Always great customer servi... See more

Rated 5 out of 5 stars

Fast delivery. I also put for local pick up instead of delivery by mistake. I emailed them and had a response within 10 mins. The gentleman I spoke to was so helpful. Everything got sorted and I recei... See more

Company replied

Rated 4 out of 5 stars

Having found out about the company at a Christmas market I was delighted to find them online. The scents are amazing, long-lasting and easy to remove when they do inevitably lose their scents

Company replied

Rated 5 out of 5 stars

Absolutely love this company and the particular scents they offer. They’re reasonably priced especially for the quality of the items. Their fragrances are amazing and long lasting. They ship super fas... See more

Company replied

Company details

  1. Candle Store

Written by the company

Dilecta make a range of wax melts and home fragrance products by hand in the UK


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

37 reviews

5-star
4-star
3-star
2-star
1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Christmas wax melts.

Beautiful fragrances, the scents last and make our house smell wonderful.
I have bought the Christmas scents and pine wax melts as Christmas gifts, for family members.
Always great customer service and efficient delivery.
Merry Christmas, have a relaxed well deserved time x

November 20, 2025
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Rated 5 out of 5 stars

Fast delivery

Fast delivery. I also put for local pick up instead of delivery by mistake. I emailed them and had a response within 10 mins. The gentleman I spoke to was so helpful. Everything got sorted and I received my delivery within 2 days.

November 27, 2025
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Reply from Dilecta

Thanks for the kind review Laura, this was no problem, infact you helped me decided on how I can change the checkout experience so thank you for that. Hope you are enjoying the fragrances :o)

Rated 5 out of 5 stars

DILECTA STAFF ARE MOST HELPFUL

DILECTA STAFF ARE MOST HELPFUL, they go the extra mile to make sure my order is exactly what I want. THEIR FRAGRANCE
‘LIKE A BOSS’. IS LIKE NO OTHER BEAUTIFUL. I WILL BE PLACING MY XMAS GIFTS ORDER SHORTLY. THANK YOU DILECTA U R THE BEST. 5star Plus from Kay Wilson

October 23, 2025
Unprompted review
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Reply from Dilecta

Thank you so much Kay, I really appreciate your regular orders and I'm so happy you love our products! Hope you have a wonderful smelling Christmas :o)

Rated 5 out of 5 stars

Amazing products

Amazing products. Fragrances last a long time. Quick delivery. Great presentation. Will definitely continue to buy from Dilecta.

September 27, 2025
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Reply from Dilecta

Thanks so much Lisa for your review and regular orders! We will be putting some new fragrances out in the new year to try!

Rated 5 out of 5 stars

Great service and products

Fast delivery - products are amazing - great value for money - wouldnt buy anywhere else

July 10, 2025
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Reply from Dilecta

Thank you Lisa, we really appreciate your orders and so pleased you love our products! Keep an eye for new fragrances in the new year!

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Rated 5 out of 5 stars

Absolutely love this company and the…

Absolutely love this company and the particular scents they offer. They’re reasonably priced especially for the quality of the items. Their fragrances are amazing and long lasting. They ship super fast too. Definitely be using over and over again and would highly recommend.

August 3, 2025
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Reply from Dilecta

Wow—thank you so much for such an amazing review Clare! We’re delighted you love our scents, value the quality, and are happy with the quick delivery. Knowing you’d recommend us and come back again really means the world :-)

Rated 4 out of 5 stars

Unique and varied scents

Having found out about the company at a Christmas market I was delighted to find them online. The scents are amazing, long-lasting and easy to remove when they do inevitably lose their scents

March 22, 2025
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Reply from Dilecta

Thanks for taking the time to post this review, we are so pleased you found us and are enjoying the fragrances :o)

Rated 5 out of 5 stars

Lovely scents

Lovely wax melts & selection. Prompt delivery.

January 30, 2025
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Reply from Dilecta

Thanks for taking the time to post this review, hope you are enjoying :o)

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Rated 5 out of 5 stars

Ghost wax burner- good value for money

I bought a ghost wax burner. They were initially out of stock when I tried to order one. I emailed and asked to be informed when they came back in stock. I was kept up to date about when they would be restocked. When the wax burner arrived it was good quality and had stars at the back of it that light shone through. It also had a Pumkin on the front where light also shine through. This cost me £10 with £3.49 postage which was really good value for money. It was well packed and arrived in perfect condition. X

October 19, 2024
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Reply from Dilecta

Thank you for this fantastic review! We really appreciate the time taken and glad you were happy with your warmer & melts :o)

Rated 5 out of 5 stars

Excellent service

Excellent service! I couldn’t recommend these products enough, the wax melts last far longer than any others I have purchased in the past. I have had lots of lovely comments from guests. Great customer service, always with a friendly touch!

September 30, 2024
Unprompted review
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Reply from Dilecta

Thank you for your fantastic review! We’re so glad to hear that you’re enjoying our wax melts and that they’re making such a positive impression on your guests. It’s wonderful to know our customer service and products have met your expectations. We truly appreciate your recommendation and look forward to serving you again soon!

Rated 5 out of 5 stars

Great customer service and fast…

Great customer service and fast delivery products are of high standards and the personal touch with the packaging is lovely

September 12, 2024
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Reply from Dilecta

Thank you for your kind words! We’re delighted to hear that you enjoyed our customer service and fast delivery. It’s important to us to maintain high standards, and we’re glad you appreciated the personal touch in our packaging. Your support means a lot to us, and we can’t wait to serve you again!

Rated 5 out of 5 stars

Wax melts

Great communication, speedy delivery and great smelling wax melts. My house smells gorgeous 😍. Will defo buy again

April 9, 2024
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Reply from Dilecta

Thank you for your lovely feedback! We're so glad to hear that you enjoyed the wax melts and that your home smells gorgeous. It’s great to know that our communication and delivery met your expectations as well. We look forward to bringing more delightful fragrances to your home in the future. Thanks for choosing us, and we can’t wait to serve you again! 😊

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Rated 5 out of 5 stars

Fantastic service

Fantastic service, quick delivery
My house smells amazing !

March 10, 2024
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Reply from Dilecta

Thank you for your kind words! We're delighted that our service and quick delivery met your expectations. It’s fantastic to hear that your house smells amazing with our products. We look forward to continuing to provide you with great experiences in the future. Thanks for choosing us!

Rated 5 out of 5 stars

Great wax melts

Great wax melts. Fast delivery. Thank you

March 4, 2024
Unprompted review
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Reply from Dilecta

Thank you for your feedback! We’re glad to hear that you loved the wax melts and that the delivery was fast. We appreciate your support and look forward to serving you again soon. Thanks for choosing us!

Rated 5 out of 5 stars
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Reply from Dilecta

Thank you for your review! We’re pleased to hear that you were happy with the quick service and the quality of our product. Your satisfaction is our priority, and we look forward to serving you again soon. Thanks for choosing us!

Rated 5 out of 5 stars

Great company

Great company, brilliant service. Every product has been a favourite. Thank you Dilecta

January 11, 2024
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Reply from Dilecta


Thank you so much for your kind words! We’re thrilled to hear that you’ve enjoyed every product and that our service has met your expectations. Your support means the world to us, and we’re grateful to have you as a customer. We look forward to continuing to provide you with products you love. Thanks for choosing Dilecta!

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Rated 5 out of 5 stars

Great

Excellent service, fantastic products.

March 2, 2023
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Reply from Dilecta

Thank you for your excellent review! We’re thrilled to hear that you’ve had a great experience with our service and products. Your satisfaction is our top priority, and we’re grateful for your support. We look forward to serving you again soon!

Rated 5 out of 5 stars

Just bought 4 different wax melts to…

Just bought 4 different wax melts to try they all smell amazing and last for hours would highly recommend these products very reasonable prices I also bought a plug in diffuser which is fantastic got some of the reed diffusers for Christmas which I can’t wait to try but am confident I won’t be disappointed will definitely be buying more in the future. Would make great presents.Susan Blackley x

January 28, 2023
Unprompted review
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Reply from Dilecta

Thank you so much for your wonderful review! We're thrilled that you loved the wax melts and found them to be long-lasting with amazing scents. It’s great to hear that you’re enjoying the plug-in diffuser and are excited about trying the reed diffusers too. We’re confident you won’t be disappointed! We agree—they do make fantastic gifts. Your recommendation and support mean a lot to us, and we look forward to providing you with more fantastic products in the future. Thanks again!

Rated 5 out of 5 stars

I absolutely LOVE these guys products!

I absolutely LOVE these guys products!! My ultimate fave so far has to be the plum and rhubarb reed diffuser!! Smells unreal, and gets so many compliments!! X

August 9, 2022
Unprompted review
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Reply from Dilecta


Thank you so much for your enthusiastic review! We're thrilled to hear how much you love our products, especially the plum and rhubarb reed diffuser. It’s wonderful that it’s become your favorite and is getting so many compliments! Your support means the world to us, and we can’t wait to keep bringing you more scents you love. Thanks again for choosing us! X

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