dilypod.com Reviews 241

TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Product not completed in the way we ordered. Customer service never replied back, very hard to contact. No phone number provided to speak to an individual. Will NEVER recommend this site/company to a... See more

Rated 5 out of 5 stars

Was almost suspicious that something so perfect would really pan out but these ornaments proved me wrong. We buy an ornament each year and try hard to make them about the most important thing happenin... See more

Company replied

Rated 1 out of 5 stars

The ornament was ordered on December 6 and received on December 23rd, too late to send to the recipient to receive for Christmas. Very cheap quality for the price; picture printed front and back on c... See more

Rated 2 out of 5 stars

I expected more for my money - like an ornament that I ordered from another site which was awesome. These ornaments are just paper adhered to acrylic cutout, no raised dimensions or definition. Really... See more


Contact info

2.4

Poor

TrustScore 2.5 out of 5

241 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Do not buy from this company

Do not buy from this company. A complete scam. I ordered two “XL” sweat shirts and paid $82. Received two size “S”. Now I have nothing to give my two best friends that I’m meeting Tuesday. Wish I had read the reviews before ordering.

October 8, 2022
Unprompted review
dilypod.com logo

Reply from dilypod.com

Hi Barbara Singer,
We are so sorry apologize about this problem. Our company is a legitimate company that has been operating for many years and serving thousands of customers.
We're sorry you encountered this problem. We have refunded you the full amount. Please check your account, the payment will arrived soon. If you have any problems, you can contact us directly through this mail: contact@dilypod.com
We will assist you as best we can.
Hope you can change your rating
Thank you

Rated 1 out of 5 stars

Terrible customer service!

Terrible customer service!! I ordered 3 items. 2 personalized 1 not personalized.
I never received the 1 not personalized item. Their customer service person is arguing with me saying it was delivered. The box that was delivered was 1 of the personalized items. DO NOT Order from here you’re ordering different items. YOU WILL BE SORRY!! They take your money without shipping your item!!

September 10, 2022
Unprompted review
dilypod.com logo

Reply from dilypod.com

Hi Jean Eardley,
We truly apologize about this problem. We already taken the liberty of ordering a replacement at no cost to you. And we always willing to support you with you with your purchase.
We have contacted you in you message. If you have any problems, you can contact us directly through this mail: contact@dilypod.com
Thank you so much

Rated 1 out of 5 stars

The date of my son's death was miss…

The date of my son's death was miss printed on a blanket my family ordered for me on the Anniversary of his death. The date on the blanket was printed as so:
September 17 ,2021. The comma was misplaced. It hurt's because my son meant the world to me and for a company that specializes in such gifts, this mistake is one I would not expect.

September 30, 2022
Unprompted review
dilypod.com logo

Reply from dilypod.com

Hi Rhonda Stanley,
We could not find any order associated with your email. Can you recall where you ordered it or what the order number you ordered was? Our order code starts with DL. We will assist you as best we can.
Hope you can change your rating
Thank you

Rated 1 out of 5 stars

This place is a 100% scam

This place is a 100% scam. On 9/9 I ordered a sign from them. By 9/11 I never received info saying my order was accepted. So the contact info they have is this Contact info
Address: 30 N Gould St Ste R Sheridan, WY 82801
Email: contact
If you Google that address you'll find many scam reports and a very bad BB report. I emailed them saying cancel my order.. Instead I get a email back from them saying my package is on the way sent 9/12 with a tracking number. Today 9/16 I'm told by the post office the company only created a label and never sent anything. This was their way saying we cant cancel cause your package has already sent.
Be Aware Google search their address.
Update: 9/30/22
I received my order 4 weeks after they made a shipping label. Sign has a dent on top, but I'm not going to deal with this company. Buyers beware this company is ran by robots you'll never get a straight answer.

September 7, 2022
Unprompted review
dilypod.com logo

Reply from dilypod.com

Hi barko Gt,
Our company is a legitimate company that has been operating for many years and serving thousands of customers.
We're sorry you encountered this problem. You can send us information such as the email you used to place your order or order number so that we can assist you and answer your questions.
You can contact us directly through this mail: contact@dilypod.com
Hope to hear from you soon

Rated 5 out of 5 stars

One Satisfied Corndog

I cannot express enough how satisfied I am with the team at this company. I ordered several key chains for birthday presents for my brothers. These key chains are in the form of our actual muscle and rat rod cars. They were duplicated from pictures that I sent in. There was one particular picture that was not sufficient for reproduction and the team reached out to me immediately to let me know. From that point forward the communication was impeccable until the day I received my order. In today’s world, where customer service and satisfaction seems to be a thing of the past, this company has restored my faith! I will definitely purchase from this company in the future! In fact, I’m about to order another key chain!

Most Appreciative,

Corey “Corndog” Willett

August 16, 2022
Unprompted review
dilypod.com logo

Reply from dilypod.com

Thank you so so much for choosing us and it was our pleasure to serve a lovely customer like you!
Hope to see you come back to our store soon

Rated 1 out of 5 stars

I ordered a sign ( over 14 days ago)

I ordered a sign ( over 14 days ago)
STILL HAVE NOT GOTTON IT.!!!!
They keep changing the time it takes to make and ship.
At qst was 5/7 business days. Currently up to 20/ 22 days????.?
Very unhappy Jim in Ohio.

July 6, 2022
Unprompted review
dilypod.com logo

Reply from dilypod.com

Hi Jim,
We truly apologize that you didn't receive the order earlier. Many days have passed, have you received it? If you haven't received it, can you get back to us via email. We will check and help you with this order.
We look forward to hearing from you.

Rated 1 out of 5 stars

I Oder a package last week and I still…

I Oder a package last week and I still haven’t gotten it yet. Like I don’t trust this app I keep emailing them and they just say you have to wait for your tracking number I should of already had that. Like I hope no one orders from this app anymore

June 29, 2022
Unprompted review
Rated 5 out of 5 stars

Our Family Billiard Sign.

I recently ordered the billiard sign for my son's new home and game room. I was so scared the sign would not be as nice as I hoped it would be. When I received it I was so pleased. I never expected it to be so beautiful. The whole family is so happy with it. I'm glad I ordered it.

June 27, 2022
Unprompted review
dilypod.com logo

Reply from dilypod.com

Hi Patricia Robinson,
Thank you for shopping with us. We received your feedback on our product and nothing greater than hearing that you love them. It's a big encouragement for us to improve our service.
Hope to see you comeback our store soon

Rated 1 out of 5 stars

Customer service awful

My husband tried purchasing from company in which he ended up doing so!

Where all my children's names were wrong! My oldest is 10 years old to blame him or I of in correct spelling is not customer service like.
Spent over 170 and they offered me 20percent off next purchase only complete JOKE

May 13, 2022
Unprompted review
Rated 2 out of 5 stars

Now my issue is sort of my fault ,I did…

Now my issue is sort of my fault ,I did not recheck my card I had 2 of the same exact pictures on there just different sizes.
I wanted the bigger size and I have only gotten the smaller one in the mail I have emailed and there's no customer service numbers so I can't talk to anyone to try and get a refund for 1 of them and send back the smaller 1 and get the bigger 1.
I'm just so confused and so frustrated that it's not going to be here in time for Valentine's Day for my husband someone needs to help and I'm getting nothing.

February 10, 2022
Unprompted review
Rated 1 out of 5 stars

I am not happy with the way the picture…

I am not happy with the way the picture of my husband and I turned out. It is too close and big. I don’t know how to get a hold of anyone to discuss this matter. I tried the email provided and it keeps coming back not able to deliver.

January 11, 2022
Unprompted review
Rated 5 out of 5 stars

Extremely happy with product received!!

Extremely happy with product received!!
You Never know what you will get from social media ads. Order arrived sooner than the website estimate. Image quality and size is better than expected! Have already recommended to others.

November 1, 2021
Rated 5 out of 5 stars

You guys are great!!

You guys are great!!! I ordered my order in a matter of time the order showed up on my doorstep Awesome! Opened up box surprise a Fabulous product and service #1...

November 1, 2021
Rated 5 out of 5 stars

Ordered a custom "Lake House" sign

Ordered a custom "Lake House" sign that came out very nice. The paint and construction of the sign is really good and it looks great. They provide a quality product for the price. I'll do it again!!

Jim O'Dea

October 26, 2021
Unprompted review
Rated 1 out of 5 stars

Dilypod is refusing to refund an order…

Dilypod is refusing to refund an order that was not received. I am writing this information for the person who ordered the picture as she does not have a computer. Tried to go to your site but it no longer exists.

October 22, 2021
Unprompted review
dilypod.com logo

Reply from dilypod.com

Your order #dilypod50653 was delivered on Sep 18th. The tracking number is 1Z1F995R0398401518. We can not accept the refund requirement when the package was delivered. Please understand that if the package was lost after it had been delivered, that was not our fault. So we only can support the replacement, not the refund. So please check your email!

Rated 1 out of 5 stars

Horrible quality and wrong item

I went to track my order, order # dilypod52656 and the whole site is gone. I paid 94 dollars for a blanket and I wasn’t sent any emails to confirm shipping and now I can’t contact them to see if it shipped or when I’ll get it if I even get it at all
**Edit**
The site still no longer is available but I received my blanket and I am so unsatisfied. I paid almost 100 dollars and it is the cheapest blanket I have ever seen my stomach got sick when I saw it. And it was the wrong team. I can’t even ask for a refund because the site has been taken down. If it comes back up please do not order from them the material is cheap and I could have gotten better quality from Walmart

Where do I send the picture?

October 21, 2021
Unprompted review
dilypod.com logo

Reply from dilypod.com

Hi,
We're sorry to hear about the problem that you've got with the blanket. We want every customer to be completely satisfied with their purchase. But could you send us a picture of the items? We need it to work with our supplier then find the solution for you.
Best,

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