Worse store ever! Very Unprofessional!
I ordered a pram from dinbarnvagns store in Malmö in April 2013 and never got it and it's October 2013! Even though they let us borrow one of their prams it was not the one I have ordered 6 months ago...
I suggest you do NOT order from that store. They do not communicate with their customers and they just lie, lie and lies!! They are very unprofessional. I do not understand how they can own a business.
For the pass 6 months they kept telling us that our pram was on its way. They gave us excuses like it was the delivery guy's fault, or the pram broke during delivery or so they say. They then had to order a new one - just so many excuses. They just had an excuse for everything!! The owner's mother Pia gave me her number (well I asked for it) so I can communicate with her through there because they are so bad at answering the store's phone. You have to call like 10 times in order for them to answer it, literally.
I was so tired after being so patient for 6 months so I texted Pia and told her that I wanted to get my money back because we've waited too long already. She said she'd had to talk to the owner which is her daughter Jenny and her daughter's husband. But I think she''s part owner too, Pia. Anyway she then asked me to come to the store another day so I would get my money back but I knew if I came to that store that day nobody would be there (like I've done in the pass) or she would of just gave another excuse she couldn't make it. Excuses like their sick. They gave me that story like several times. Don't buy it! I had to threaten them that I would report them to the police and Konsumentverket if they didn't give me my money back that day. Oh and did they move quick!!! I asked for cash when I got my money back because I've read on other forums that people were having problems with them, and they haven't received their money back after 5 months because the owner never transferred it to them. So if you are asking for your money back ask for cash. It's the easiest and fastest way to get it back or you will just have problems with them transferring your money if they even do it.
After I received my money back this woman goes and tells my husband and I that it was good we asked for cash because it would take 30 days for it to go through to our bank account... which is a lie! Everybody knows it just takes a few days until the money is transferred to your account.
Serioulsy do NOT order from that store!!! They are all liars and you will wait forever to get your pram. Well in my case I never got it and I've waited 6 months. It would of been so much faster if I ordered online which I did now.
I do not trust this store and you shouldn't either.