Ding Dong Dim Sum Reviews 166

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting the delicious taste and variety of dim sum, dumplings, and other offerings. Many appreciate the convenience of having these items readily available in their freezer, along with clear and easy-to-follow cooking instructions that make preparation simple. The ordering process is frequently described as straightforward, and the delivery service is often commended for being prompt and reliable, with products arriving well-packaged. However, some customers have occasionally experienced issues with delivery, such as items arriving defrosted due to unusual weather or problems with courier services. A few people also mentioned that while the food is excellent, it can be a bit pricey when adding extras or ordering individual items. There were also isolated instances of missing components in orders or concerns about ingredients like MSG.

What people talk about most

Product

Reviewers mention positive feedback about the product. Customers consistently praise the delicious taste and... See more

Quality

Consumers find quality to be positive, consistently praising the delicious and authentic flavors of the food.... See more

Order

People report positive experiences with order. Customers consistently praise the ease of ordering, the... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers consistently praise the prompt and... See more

Instructions

Users describe positive interactions with instructions. Customers consistently praise the clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

DingDong provide superb quality at a reasonable price. We’ve ordered numerous times for ourselves and also sent these dim sum as gifts for people. The selection is great and quantity perfectly judged.... See more

Rated 5 out of 5 stars

When our grown up children visit, we like to have a dim sum meal. Tasty dim sum, great dips and it all arrives as planned. Straight in the freezer ready for whenever we want to have it. It needs some... See more

Rated 5 out of 5 stars

We've had numerous orders, from their just dumplings bags to boxes and individual dim sum. We have our own steamer but we ordered a box for a family staycation and the disposable one worked a treat. O... See more

Rated 5 out of 5 stars

The food is great, I would argue better than any local takeaway but can get a little pricey, if adding extras/ordering individually. The box sets are great but would be amazing if you could make your... See more


Company details

  1. Food Products Supplier

Written by the company

Ding Dong Dim Sum delivers a prepared, ready to cook dim sum meal to your door, along with a biodegradable steamer, taking all the hard work out but leaving all the fun in.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

166 reviews

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Rated 5 out of 5 stars

Great for special nights in

Ordered twice now and never been disappointed. We got the legend box and surf and turf box. Got it originally for a date night then got another box for a night in with the kids. Loads of different options and add ons. We got.boxes wjere we were familiar with a few otems then there were a few new to us. The pork sui mai and Custard buns are amazing! Everything easy to make and instructions are super helpful and easy to follow

November 20, 2024
Unprompted review
Rated 5 out of 5 stars

Perfection on a plate

Ding D*ng Dim Sum is always delicious, always easy to cook, always looks wonderful, always perfectly packaged and delivered.
Ding D*ng Dim Sum is always perfection on a plate.
A five star review for a five star product from a five star company.
A shame that Trust Pilot won't allow me to use the company name!

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Ordered previously for an anniversary…

Ordered previously for an anniversary dinner at home. Unfortunately a few of the buns had defrosted on arrival due to the unusual hot weather. Immediate replacement sent out - couldn’t fault the support. Will be ordering again.

July 20, 2025
Unprompted review
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Rated 5 out of 5 stars

Delicious restaurant quality Dim Sum!

I've made a number of orders from Ding D*ng Dim Sum now and have been nothing but impressed with the quality and variety of Dim Sum, gyoza and bao available. The food is well packaged and delivered promptly, with easy to follow instructions and numerous add-ons such as dips and seasonings included. With no Cantonese restaurants nearby, Ding D*ng Dim Sum are an excellent alternative to going up London for my dim sum fix, plus they make hosting dinner parties a breeze!

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

The food is great

The food is great, I would argue better than any local takeaway but can get a little pricey, if adding extras/ordering individually. The box sets are great but would be amazing if you could make your own combinations for a similar price. Try it, you won't be disappointed.

July 18, 2025
Unprompted review
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Rated 5 out of 5 stars

Unfailingly excellent. Always good for a wee treat

Unfailingly excellent. I have been ordering from them for a couple of years now and have introduced the whole family and some of our friends. Ordering is easy, delivery has always been on time and the instructions for preparing are easy to follow. Everything is tasty so would highly recommend.

July 20, 2025
Unprompted review
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Rated 5 out of 5 stars

Amazing quality

This Dim Sum is simply fantastic. Quality is excellent and everything is absolutely delicious. Our delivery was well packaged with care and included clear instructions. It was delivered on time without any issues. Keep up the great (delicious) work!

July 5, 2025
Unprompted review
Rated 5 out of 5 stars

DingDong provide superb quality at a…

DingDong provide superb quality at a reasonable price. We’ve ordered numerous times for ourselves and also sent these dim sum as gifts for people. The selection is great and quantity perfectly judged. The introduction of bags of individual dim sum have added a delicious, convenient variety to our meal planning, and the daily dumplings are great when the plan goes out the window!!

July 19, 2025
Unprompted review
Rated 5 out of 5 stars

Everything you need in one delivery

Everything you need in one delivery. There's always enough of the dipping sauces and sides which is generally where other companies overcharge. We add our own fried rice to ours so it lasts for more meals which are still substantial.

April 4, 2025
Unprompted review
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Rated 5 out of 5 stars

I love the Dim Sum from here

I love the Dim Sum from here. It's always fresh, always tasty and far superior to anything we can buy in a regulad supermarket. We have monthly Dim Sum nights now and just go to town on all the different types. The soup dumplings and pork and chocs varieties are elite.

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Our favourite treat

The customer service is excellent, but only matches the quality of their food!
We've been ordering for a while as a treat (as it's quite expensive) and can't stop. We've even been a bought a bamboo steamer! We truly look forward to our dim sum nights

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

Delicious

Have had these a couple of times now and can’t get over how extremely tasty each of the dumplings are!
Our favourite is the ‘surf & turf’ - absolutely delicious

March 13, 2025
Unprompted review

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