I accidentally added the perfume to my cart twice instead of once. Can I quickly cancel or modify the order? No, which is understandable. After receiving the 2 perfumes, can I initiate a return... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We are a 501 c3non-profit organization that helps college students. Numerous of our students have mentioned the tremendous quality of your products. Would you be able to donate some to our cause.... See more
This review is not about Dior products, but about their US web site. No matter how many credit cards I used, or how many times I edited my billing address, I was unable to place an order. Always was... See more
I love their skincare products and makeup. Used to buy them through Sephora but prefer to get them from Dior directly for the membership perks. Just reached Platinum status and my gift has shipped. Fo... See more
Company details
Information provided by various external sources
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: customerservices@dior.com .
Contact info
19 EAST 57TH STREET, 10022, New York, United States
- 877-903-4671
- customerservices@dior.com
- dior-us.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Gift
I sent a gift to my daughter and it got there earlier than expected. The wrapping was beautiful....she didn’t want to open it. It was a great experience and I would recommend it to everyone.
This item was a perfect gift
This item was a perfect gift! I loved the box it came in! Also came in the mail so quick!!!
Forever liquid.
Items not as I as I expected that it won’t stain the mask but they have quick shipping & professional packaging.
Great product and was quickly delivered
Beautiful makeup
Wow! Dior is a class act
Wow! I was blown away when my package arrived. The gift wrapping made me feel truly special. All of my items arrived intact and perfect. Dior is definitely a class act. I will order again soon.
Love the parfum!
Received my purchase on time, in great condition and love the parfum.
Another great product from the Dior house.
Great Delivery Service Slowly Falling…
Great Delivery Service Slowly Falling In Love With My Sauvage Gift Wrapping Was Perfect
excellent high-end products
Dior is always known for its excellent high-end products. All has a premium quality, whether it's clothing, cosmetics, skin care, or fashion accessories.
I just love their latest fragrance collection, it's simply outstanding. Really a great service provided by Dior.
Quality Products and Beautiful…
Quality Products and Beautiful Packaging
I have always appreciated the quality of Dior products but receiving these items so carefully packaged is an added bonus.
Thanks wife loved her gift.
Just awesome
I've been using Dior makeup products forever and ever, everything is just awesome.
It's been a dream of mine to get this…
It's been a dream of mine to get this perfume for a long time. My Mother had some when I was younger but because of our financial status we could not afford getting another. But though time I was able to get good paying job that I enjoy. And finally I was able to get my hands on this extravagant perfume. The smell is just marvelous and gives memories of when I was a child and my mother would throw gatherings for our friends. Anyway I would just like to say thank you for still having this item after so many years. I am very grateful.
Fast shipping and amazing smell
I like Dior
I like Dior. But their latest collections were a bit disappointing. I am waiting for what they will surprise in the new season.
Excellent customer service
I ordered my perfum before i even…
I ordered my perfum before i even smelled it.. i never do that and i love it beyond ..packaging beautiful.thank you so much my birthday felt extra special!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








