I accidentally added the perfume to my cart twice instead of once. Can I quickly cancel or modify the order? No, which is understandable. After receiving the 2 perfumes, can I initiate a return... See more
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We are a 501 c3non-profit organization that helps college students. Numerous of our students have mentioned the tremendous quality of your products. Would you be able to donate some to our cause.... See more
This review is not about Dior products, but about their US web site. No matter how many credit cards I used, or how many times I edited my billing address, I was unable to place an order. Always was... See more
I love their skincare products and makeup. Used to buy them through Sephora but prefer to get them from Dior directly for the membership perks. Just reached Platinum status and my gift has shipped. Fo... See more
Company details
Information provided by various external sources
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: customerservices@dior.com .
Contact info
19 EAST 57TH STREET, 10022, New York, United States
- 877-903-4671
- customerservices@dior.com
- dior-us.com
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Love the Dior Forever Skin Glow…
Love the Dior Forever Skin Glow Foundation. It is the only foundation I use.
Great Brow Pencil -
I purchased the powder brow pencil. Great product and it arrived in such beautiful packaging!
I'm so pleased with everything
I'm so pleased with everything, friendly website for the orders, and the whole process makes it so easy and the gift you get for getting such a great Frangances from Dior.
Highly recomended.
Love Dior Dior Dior
Love Dior! The product came fast. Beautiful packaging. Can't wait to try my face serum. Treat yourself. Every woman needs a little Dior in their life.
Very pleasant shopping experience
Quick shipment, beautiful packaging, and wonderful product. This is how a luxury product business should operate. All others, pay attention and learn from their example.
I ordered dior sauvage
I ordered dior sauvage. It's incredible. I got the EU de toilette version incredible smell.
So beautiful packaging and fast…
So beautiful packaging and fast shipping. Thanks Dior😊
There's a persisting payment issue…
There's a persisting payment issue where I am unable to use my credit card on 4 different devices, 2 different network connections, and 3 different credit cards. The only way I was able to pay for my item was through paypal. I reached out to support a couple weeks back and their solution was to have me call in, which is not a solution.
Luxury all the way!
I have only ordered twice in the past couple of months and so far I’ve had incredible service. Love both the products I ordered and they way they are packaged is so luxe! You will not be disappointed.
Just one thing
Just one thing. I planned to use the sample items myself but they came inside the gift box with the main gift. It was so beautifully packaged that I could not bear to break in to retrieve my samples! I will over-wrap the entire box (marked Dior) as I do want the recipient to be surprised.A glorious Dior package! Lovely, and promptly delivered!
An amazing service and presentation
An amazing service and presentation! The best self gift
My package was delayed twice
My package was delayed twice. Although it said it was out for delivery.
Great packaging and scents.
I didn’t get any answers
I didn’t get any answers. My order was returned for no reason that I can view . The agent was supposed to get back to me and she never did
Not a fan of the plastic perfume…
Not a fan of the plastic perfume samples, they dont work very well
amazing from beginning to end
the packaging, the shipping, the product itself. This store is off the charts, it is by far the best shopping experience of makeup I've ever had and I'm so pleased that now I want to get Dior products for every person in my family, so pleased!
Dior of top of the line at everything
On top of the great product the packaging, presentation and attention to detail is terrific. Fast shipping as well!
Smooth & Easy
Smooth & Easy ordering in the Uk for delivery in the USA, everything was tracked and emailed to me so I knew exactly where my purchase was!
Gift wrapping is such a good idea for Christmas gifts especially when ordering fo an overseas delivery!
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