Dior US Reviews 

14,711
TrustScore 3 out of 5

3.1

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Rated 2 out of 5 stars

I accidentally added the perfume to my cart twice instead of once. Can I quickly cancel or modify the order? No, which is understandable. After receiving the 2 perfumes, can I initiate a return... See more

Rated 5 out of 5 stars

We are a 501 c3non-profit organization that helps college students. Numerous of our students have mentioned the tremendous quality of your products. Would you be able to donate some to our cause.... See more

Rated 2 out of 5 stars

This review is not about Dior products, but about their US web site. No matter how many credit cards I used, or how many times I edited my billing address, I was unable to place an order. Always was... See more

Rated 5 out of 5 stars

I love their skincare products and makeup. Used to buy them through Sephora but prefer to get them from Dior directly for the membership perks. Just reached Platinum status and my gift has shipped. Fo... See more

Company details

  1. Flavours, Fragrances and Aroma Supplier
  2. Clothing Store

Information provided by various external sources

For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: customerservices@dior.com .


Contact info

3.1

Average

TrustScore 3 out of 5

15K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.1

All reviews

(14,711)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

I'm so pleased with everything

I'm so pleased with everything, friendly website for the orders, and the whole process makes it so easy and the gift you get for getting such a great Frangances from Dior.
Highly recomended.

December 1, 2020
Rated 5 out of 5 stars

Love Dior Dior Dior

Love Dior! The product came fast. Beautiful packaging. Can't wait to try my face serum. Treat yourself. Every woman needs a little Dior in their life.

December 1, 2020
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Rated 2 out of 5 stars

There's a persisting payment issue…

There's a persisting payment issue where I am unable to use my credit card on 4 different devices, 2 different network connections, and 3 different credit cards. The only way I was able to pay for my item was through paypal. I reached out to support a couple weeks back and their solution was to have me call in, which is not a solution.

December 1, 2020
Rated 5 out of 5 stars

Luxury all the way!

I have only ordered twice in the past couple of months and so far I’ve had incredible service. Love both the products I ordered and they way they are packaged is so luxe! You will not be disappointed.

December 1, 2020
Rated 5 out of 5 stars

Just one thing

Just one thing. I planned to use the sample items myself but they came inside the gift box with the main gift. It was so beautifully packaged that I could not bear to break in to retrieve my samples! I will over-wrap the entire box (marked Dior) as I do want the recipient to be surprised.A glorious Dior package! Lovely, and promptly delivered!

December 1, 2020
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Rated 5 out of 5 stars

amazing from beginning to end

the packaging, the shipping, the product itself. This store is off the charts, it is by far the best shopping experience of makeup I've ever had and I'm so pleased that now I want to get Dior products for every person in my family, so pleased!

December 1, 2020
Rated 5 out of 5 stars

Smooth & Easy

Smooth & Easy ordering in the Uk for delivery in the USA, everything was tracked and emailed to me so I knew exactly where my purchase was!
Gift wrapping is such a good idea for Christmas gifts especially when ordering fo an overseas delivery!

December 1, 2020

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