Di Paolo Trade SHOP  Reviews 113

TrustScore 5 out of 5

4.8

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Company details

  1. Decoration and Interior Design Store
  2. Furniture Manufacturer
  3. Furniture Store
  4. Lighting Store
  5. Living Room Furniture Store
  6. Online Marketplace

Written by the company

Di Paolo Trade è lo shop online di Di Paolo Arredamenti, dal 1988 leader nell’arredo. Con 5 negozi all'attivo tra Abruzzo e Marche è il polo di riferimento dell’arredamento di Design Luxury in Italia e all’estero. Assortimento, prezzo e puntualità sono i nostri valori cardine.

Qualità, Prezzo, Assortimento

Spedizione gratuita in 24 ore

Ottieni la spedizione gratuita e scegli il tuo regalo selezionato tra vari prodotti e buoni acquisto. Di Paolo Trade è il punto di riferimento per l'arredamento.

Contact info

4.8

Excellent

TrustScore 5 out of 5

113 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Broken items and no responsibility for poor packaging

Very sad. The order was a year ago, unfortunately they do not respond after delivering broken items. The table was packed in a wooden box, but there was no good filling inside and it arrived damaged. The lamps were broken. They asked us to wait, but after half a year from this event we still have not received a refund for the table..

February 7, 2025
Unprompted review
Rated 1 out of 5 stars

Everything is damaged, they stopped responding

Delivery was by DPD courier company... everything we ordered arrived damaged - it was poorly packed. The packages are supposedly insured, but we can't count on a refund. The concrete furniture is powdered and can't be repaired. Everything is taking a very long time, and the company has stopped writing back! Ordered and paid for items in June, arrived in July. They told me to wait until September for the next steps, it's October and no one is responding

July 11, 2024
Unprompted review
Di Paolo Trade SHOP  logo

Reply from Di Paolo Trade SHOP

Gentile Cliente come tempestivamente risposto la merce ci risulta consegnata con BRT senza firma per la riserva di controllo, pertanto per noi è arrivata integra. Il tavolino era imballato in cassa di legno le altre lampade con imballo adeguato con polistirolo e cartone. Ci dispiace dell’accaduto, stavamo comunque valutando come poter risolvere la situazione. ABBIAMO CHIESTO L'INTERVENTO A BAXTER CHE CI HA CONFERMATO LA SOSTITUZIONE.. scusaci per il tempo trascorso a Presto

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