Ordered a product on the website it states next day dispatch and 48 hours tracked delivery Sadly it took a week to arrive and was therefore too late as it was a gift They did however accept the re... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Easy ordering and always on time . Used Clarins mascara for a long time and this duo was perfect . Will be using direct beauty again and recommend.
I got an excellent price for aftershave - Hermes,usually crazy prices! It was for birthday gift for my boyfriend. Evri then left my parcel just lying at the side of my house rather than my safe place... See more
Company replied
THIS company is a scam and already very disappointed!! i mean why on earth send a email says dispatched without a tracking number ?! who does that very unprofessional company i cannot even find my tra... See more
Company details
Written by the company
At Direct Beauty, we’ve been your trusted source for genuine and authentic perfumes and cosmetics for over 15 years. As a UK-based company, we’ve proudly sent out millions of orders, earning a reputation for exceptional service and quality. Our carefully curated selection features trusted brands and the latest beauty trends, with new products added regularly to keep your routine fresh and exciting. Whether you’re searching for a signature scent or makeup must-haves, you can count on us for excellence at every step. Discover why so many beauty lovers choose Direct Beauty for their trusted beauty essentials!
Contact info
Direct Beauty, Unit 1 1000 North Circular Road, NW2 7JP, London, United Kingdom
- help@direct-beauty.co.uk
- direct-beauty.co.uk
2.8
Average
65 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 5% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered over £150 of perfume
I ordered over £150 of perfume. 2 days later it was delivered. All genuine products.
On this experience I cannot recommend them enough. Will use Direct Beauty again without a thought.
December 11, 2024
Unprompted review
Reply from Direct Beauty
Thank you for taking the time for your feedback and recommendation. We all really appreciate your kind words : )
Advertisement
a website worth buying from…
good service and I will buy from the website again
December 14, 2024
Unprompted review
Reply from Direct Beauty
Thank you for taking the time for your feedback and recommendation. We all really appreciate your kind words : )
Genuine perfume
Perfume is genuine and arrived before the date I was told. Easy site to get around, I will shop with you again xx
November 19, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.