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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

ufficio spedizioni

Ho ordinato prodotti Nutricia per 158,00 euro il 30 marzo, pagati con paypall e oggi 16 aprile, non sono ancora stati consegnati.
Ho chiamato il call center tutti i giorni e mi son sentita rispondere: "l'indirizzo è sbagliato" (no: è corretto e ricevo quotidianamente da: Amazon, Ikea e altri supermercati) "l'indirizzo è troppo lungo" (cosa devo farci se è lungo?) "non ha risposto al telefono" (ero in aereo). Insomma; invece di scusarsi per aver affidato a un correrie incapace (o aver commesso loro qualche errore nella trascrizione) hanno accusato me di averne compromesso l'esito.
Possono capitare inconveniente, ma non si può dimenticare chi è il cliente e che i miei soldi sono stati incassati 16 giorni fa!

April 16, 2023
Unprompted review
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