Due to a delivery issue - not sent to correct address ( different county!) my order had to be resent. Direct2 got it right at the second attempt.
Company replied
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See what reviewers are saying
Very impressed with the speed this item was delivered. Packaging was excellent and the item was in perfect condition. Purchased at a very good price and I certainly would recommend and order from thi... See more
Company replied
I have never used this Company before, ordering the product was easy and they kept you posted about the delivery. The package was immaculate, I will definitely use them again for their products. Than... See more
Company replied
Love this new online platform. Makes it easy to navigate and find exactly what I’m looking for. The team was so helpful with my order and queries. Great initiative with their informative posts on inst... See more
Company details
Written by the company
Direct2Customer is a proud family-owned UK online retailer with over 10 years of experience in health, beauty, wellness, and personal care. Our mission is to make premium products accessible to everyone through competitive pricing, reliable service, and fast UK delivery. We carefully select trusted brands and quality products to help our customers look and feel their best, while providing a smooth and secure online shopping experience. With thousands of happy customers across the UK, we take pride in delivering excellent customer service, great value, and dependable next-day delivery options. At Direct2Customer, customer satisfaction is at the heart of everything we do.
Contact info
83 , Pinner Road, HA6 1QN, Northwood, United Kingdom
- 07852716809
- info@direct2customer.co.uk
- direct2customer.co.uk
4.7
Excellent
57 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Excellent service all round
Really excellent value, prompt delivery and I also liked the fact that there was no plastic in the packaging. Very impressed. What more can you ask for.
February 18, 2021
Unprompted review
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Bioderma micellar water love this product
Bought Bioderma micellar water and it’s not the first time I’m purchasing it my skin loves it , as my skin is extra sensitive I have tried so many other products and it’s the only one was suitable for me. Also received few moisturising testers thank you so much for that I’d love them to try ❤️ Thank you again
February 18, 2021
Unprompted review
Prompt Delivery and excellent customer…
Prompt Delivery and excellent customer service.
February 14, 2021
Unprompted review
Very good service
Pleased to receive my heat pads, you were very quick on delivery which is good so thank you
February 11, 2021
Unprompted review
Very quick delivery and great prices
Very quick delivery and great prices! Easy to use website, was able to talk to someone online to help with a product query via the chat function - great customer service, thank you!
February 2, 2021
Unprompted review
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Excellent service
Excellent service, good price and easy check out .
January 19, 2021
Unprompted review
Great service!
Love this new online platform. Makes it easy to navigate and find exactly what I’m looking for. The team was so helpful with my order and queries. Great initiative with their informative posts on insta too! Thank you D2C, will recommend to friends and family!
January 12, 2021
Unprompted review
Amazing customer service
Quick Delivery, and amazing Customer Service!! Better prices than other competitors
January 8, 2021
Unprompted review
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Easy company to deal with
Easy company to deal with, was my second time ordering from them. Good choice of products with a quick delivery! Thank you
January 8, 2021
Unprompted review
Great Customer Service and quick…
Great Customer Service and quick delivery. I has some query on product and D2C was quick to respond and very prompt. Highly recommend.
January 4, 2021
Unprompted review
This is the second time I've used this…
This is the second time I've used this company. Due to their superb pricing and very fast delivery, I highly recommend them!
January 2, 2021
Unprompted review
Brilliant !!
Found my new go to cosmetic website, very professional service, quick delivery highly recommended - would use again, thanks
January 2, 2021
Unprompted review
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Excellent service and products arrived…
Excellent service and products arrived on time.
January 2, 2021
Unprompted review
Excellent!
Excellent service from ordering on the website to delivery. There is a wide range of products and all of great quality. Will be ordering from direct2customer again!
January 2, 2021
Unprompted review
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