Direct Mortgages Reviews 

83
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Amazing 5* experience with everyone I dealt with at Direct Mortgages! Would 100% use them again in the future. Leanne was recommended to me by a friend & honestly I can see why! Leanne, Alana & S... See more

Rated 5 out of 5 stars

Leanne and her team have made the process stress free for us . Very efficient and helpful. Leanne understands the importance of communicating with her clients . She ensures every query , phone... See more

Rated 5 out of 5 stars

If you're looking for mortgage advice, this is the team to use! From the initial point of contact and meeting with Leanne to finally completing on our purchase, which was a rollercoaster over a few... See more

Rated 5 out of 5 stars

I honestly couldn’t recommend Leanne enough! She has been absolutely brilliant throughout the whole mortgage process. She’s answered every single one of my questions, no matter how silly they probabl... See more

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4.9

Excellent

TrustScore 5 out of 5

83 reviews

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4.9

All reviews

(83)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

Recently remortgaged with Alana and…

Recently remortgaged with Alana and Leanne at Direct Mortgages and they were absolutely fantastic. From my very first appointment with them they were so lovely, they gave me all the information I needed and helped me to find the best remortgage rate, they kept me updated throughout the whole process and made everything so simple for me. I’ve had two mortgages before this with other brokers and it was so stressful it put me off even thinking about applying for a mortgage, but the girls at direct mortgages made it so hassle free. I’d definitely recommend them and would definitely go back there again in future.

August 27, 2024
Unprompted review
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Reply from Direct Mortgages

Thank you for your kind review Samiya :)

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Rated 1 out of 5 stars

Avoid this business at all costs

Avoid this business at all costs. They'll cost you thousands extras. You'll be chasing them for them to do their jobs.

They didn't even put our mortgage through leading to a 7% interest rate.

When challenged they panicked and put us on a. Higher rate.

Biggest crooks I've dealt with. How much this company has changed since our first time.

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Exceptional Service from Leane and Alana! 200 % recommend


As first-time homebuyers with a complicated case, we were nervous about navigating the mortgage process. Thankfully, we had the incredible support of Leane and Alana. From start to finish, they went above and beyond to ensure we understood every step and felt confident in our decisions.
Their expertise was evident from the get-go, as they patiently explained our options and guided us through the paperwork with ease. What truly set them apart was their dedication to our case; no question was too small, and they were always available to offer reassurance and clarity.
We couldn’t have asked for better mortgage advisors. Leane and Alana turned what could have been a stressful experience into a smooth and successful journey. We’re now proud homeowners, all thanks to their hard work and exceptional service. Highly recommend!

June 14, 2024
Unprompted review
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Reply from Direct Mortgages

Thank you Umar, we hope you are all settled into your new home!

Rated 5 out of 5 stars

Great service

Great service always respond quickly And always hepful

July 30, 2024
Unprompted review
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Reply from Direct Mortgages

Thank you for your kind review :)

Rated 5 out of 5 stars

An incredibly smooth experience

Kevin Marsden was always available to answer any questions I had, regardless of how simple, or complex they may have been.

Everything went as smoothly as one could have hoped, and I have nothing negative to say regarding the entire process.

I would not hesitate to recommend direct2mortgages to anyone looking for a broker.

July 29, 2024
Unprompted review
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Reply from Direct Mortgages

Thank you for your kind review :)

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Rated 5 out of 5 stars

Amazing service

Amazing service, this the 7th time we have used Simon for a mortgage now, and every time he has come up trumps .. very professional and polite and you get a overview of what’s available there and then. I’ll definitely be using him again.

February 1, 2024
Unprompted review
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Reply from Direct Mortgages

Thank you for your kind review :)

Rated 5 out of 5 stars

This is a review for simon chapman the…

This is a review for simon chapman the best mortgage adviser there is simon goes above and beyond for his clients he always responds in super fast time looks for the very best deal possible to suit your needs . i highly recommend simon have used him for many years always receiving ten of ten service wouldn’t use anyone else he’s so helpful and really does go above and beyond he really is the best thanks for all your help
in finding the very best deals we really appreciate all your help always

July 22, 2024
Unprompted review
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Reply from Direct Mortgages

Thank you for your kind review :)

Rated 5 out of 5 stars

Professional, kind, supportive and perfectly competent

I really recommend Direct Mortgages. Liam did a great job guiding me and my girlfriend to get the best mortgage offer to buy our first house. Liam, with the whole team (they all are amazing), was always supportive and went above and beyond to make sure the whole process was stress free and quick, giving personalised suggestions and preventing any possible issue thanks to their experience and passion.

I recommended Direct Mortgages to my brother who also chose them for his mortgage and he is very happy.

If you are unsure, just book an appointment and they will fulfil all your needs.

July 9, 2024
Unprompted review
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Reply from Direct Mortgages

Thank you for your kind review :)

Rated 5 out of 5 stars

Trustworthy and Professional

Simon did a great job of guiding me through the process of buying my first home. He provided lots of good advice and was quick to anticipate problems that might need addressing. I was tempted to get my mortgage directly with the banks, but Simon repeatedly demonstrated his value as an intermediary, and has been great value for money.

July 1, 2024
Unprompted review
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Reply from Direct Mortgages

Thank you for your kind review :)

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Rated 5 out of 5 stars

Direct Mortgages is the place to go

During my divorce I was so lost and didn't know what to do or where to turn and one day I walked into direct mortgages all worked up and in tears and asked for help on saving my home.
Liam was my night in shining armer, I pured my heart out to him and he went on and beyond to help me.
He helped me so much and got me the best deal to make sure I didn't lose my home in the divorce and got me a great mortgage deal.
He really cares about his customers and is so caring and if it wasn't for him I would of lost everything.
Liam is my go to man where my home is involved as he has everyone's best interests at heart.

July 5, 2023
Unprompted review
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Reply from Direct Mortgages

We are really glad to read this review, thank you Amanda :)

Rated 5 out of 5 stars

Happy customer since 2002

I've used Direct Mortgages since buying my first property in 2002. Throughout that time Kevin has been my advisor. Back in 2002 he helped me to get my first mortgage in a challenging set of circumstances. Most recently he's helped me beat the rate rises by acting ahead to secure a good deal.

Although I'm capable of organising mortgages myself, involving the Direct Mortgages team has made the process, easy, stress free and removed the need to constantly check the market. For the low cost charged I simply wouldn't bother doing it myself, I'm sure I've saved the cost multiple times over with the careful decisions made by Kevin.

June 28, 2024
Unprompted review
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Reply from Direct Mortgages

Thank you for your kind review :)

Rated 5 out of 5 stars

Great company

Great company, quick response and no messing around. would use again and highly recommend. Big thank you to Kevin & jayne.

June 27, 2024
Unprompted review
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Reply from Direct Mortgages

Thank you for your kind review :)

Rated 5 out of 5 stars

Highly recommend

We recently used Liam for our remortgage (we also used him for our original mortgage) and cannot fault the service. He made our options clear and was always on hand to answer any questions. I would not hesitate to recommend him to anyone else looking for help with their mortgage.

May 6, 2024
Unprompted review
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Reply from Direct Mortgages

Thank you for your kind review :)

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Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing! Alana has been amazing and Leanne too. Very professional, super competent and outstanding at what they do. From start to finish we have felt supported the whole time. Alana has gone above and beyond and we are so happy with everything that has been done for us. I very highly recommend this awesome company and especially Alana and Leanne :)

June 21, 2024
Unprompted review
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Reply from Direct Mortgages

Thank you for your kind review :)

Rated 5 out of 5 stars

Leanne & Alana - Excellent service!

We used Direct Mortgage to buy our recent home. Leanne and Alana were on the ball from day one! Both Alana and Leanne were always very prompt in answering emails and queries and always at the end of the phone if I needed further clarification.
Our mortgage application sailed through with a very quick turnaround thanks to the expertise of Direct mortgages.
Buying any home can be a stressful time, Leanne and Alana made the process as simple as possible, explained everything well and most importantly, got us a great deal!!
Both Leanne and Alana are very knowledgeable in their field of work and I wouldn’t hesitate to use their services again for any future house moves.
Thank you

June 3, 2024
Unprompted review
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Reply from Direct Mortgages

Thank you for your kind review :)

Rated 5 out of 5 stars

Leanne and Alana

I can't recommend Leanne and Alana enough!! This was my first time getting a mortgage and despite complications due to fraudulent activity on my credit file, they worked tirelessly to get the issue resolved as quickly as possible and found a mortgage offer at a brilliant % rate. Their expertise, professionalism and personable approach really helped ease me through the turbulent process. Alana has been extremely efficient and helpful in answering all my queries, and Leanne really went out of her way to get me the best deal. Fab service all round! Will definitely be using their services again when my fixed term ends and for future moves. I highly recommend!

June 18, 2024
Unprompted review
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Reply from Direct Mortgages

Thank you for your kind review :)

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Rated 5 out of 5 stars

Good quality service

All staff answered questions. Prompt getting back to us. Liam made us relaxed and offered alternatives.
We have used them before and also had a positive expierience.

May 20, 2024
Unprompted review
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Reply from Direct Mortgages

Thank you for your review Christine. We are pleased you had a positive experience

Rated 5 out of 5 stars

They made the impossible - possible!

Moving back from decades abroad, self employed when interest rates were soaring and my age not in my favour. Quite the challenge! Not for Leanne and Alana. They were friendly, fast, responsive ...and successful. They secured me a great rate and their advice was golden.

June 14, 2024
Unprompted review
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Reply from Direct Mortgages

Thank you for your review Jane. We are glad you had a great experience

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