It is very easy to order school uniforms from here but it is a shame they never reopened the shop after Covid so you could get your child to try stuff on for size. Especially for the personalized PE k... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Size actually wanted has been out of stock for months and have not recieved updates further when would be back in stock despite emails and on the list to be contacted Went fur larger size - not idea... See more
Company replied
Website needs to be updated, doesn’t show updates about delivery and returns Ni online process of return. Quality of clothes is good, but way expensive than top brands in UK
Company replied
I have previously purchased my daughter's school uniform from this company before her school switched to a different online provider. This year,I returned to order my son's uniform. Based on my past e... See more
Company replied
Company details
Written by the company
Direct Clothing has been established for over twenty years as an independent clothing supplier offering a wide range of products including school uniform, sportswear and corporate/promotional wear. We pride ourselves on offering an efficient, reliable and personal service to our customers and are confident that, as well as being impressed with our level of service and quality, you will also find our prices highly competitive. Please contact us to discuss your requirements by emailing sales@directclothing.co.uk Direct Clothing will be happy to provide free advice and guidance or give you a quote online. Direct Clothing currently runs school uniform shops in private and state schools throughout the UK.
Contact info
Dixon House, Old Heath Road, WV1 2BF, Wolverhampton, United Kingdom
- 01344872299
- customerservice@directclothing.co.uk
- directclothing.co.uk
4.3
Excellent
675 reviews
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Reply from Directclothing
Hi Mayur
Thank you for your review
We are please to hear that you have found our products to be of a good quality
Kind Regards,
Direct Clothing
Excellent Serbice
Customer Service Team were very helpful when I was struggling to get a proper uniform size for my daughter. Chloe assited me and her communication skills were very effective and thorough. Direct clothing services are above and beyond and the quality of the uniform is good. Thank you Chloe
May 20, 2026
Unprompted review
Reply from Directclothing
Hi
Thank for your lovely review
We are so happy to hear about your positive experience with our customer service team. It is wonderful to know that we could effectively assist you in finding the perfect uniform size. I will make sure that your kid words are passed on to Chloe
We truly appreciate your kind words about our services and product quality.
Kind Regards,
Leanne
Direct Clothing
You’re not just a number!
Really easy to communicate with them re an order/wrong size etc! You’re not just a number!
May 19, 2026
Unprompted review
Reply from Directclothing
Hi Jacky,
We're so glad to hear you found our communication easy and felt valued!
Thank you for your wonderful feedback.
Kind Regards,
Direct Clothing
Reply from Directclothing
Hi Dong Zhou,
We're so glad you enjoyed your experience with our warm and attentive staff.
Thank you for your kind words!
Kind Regards,
Direct Clothing
Reply from Directclothing
Hi Kenneth,
We're happy to hear your transaction was easy and delivery was fast.
Thank you for your feedback!
Kind Regards,
Direct Clothing
Amazing customer service
Amazing customer service. They have assisted in fulfilling a dedicated order. I have ben kept up to date will regular updates on my order and they have met the timeframes they said.
Thank you very much for your upoort.
May 15, 2026
Unprompted review
Reply from Directclothing
Hi Sharon
We're so glad you enjoyed the quality!
Thank you for your feedback.
Kind Regards
Leanne
My Clothing Customer Service
Amazing customer service
Amazing customer service! Really quick replies and help when needed!
May 14, 2026
Unprompted review
Reply from Directclothing
Hi Lauren,
We are so glad to hear that our customer service was amazing and that we could provide quick replies and help!
Thank you for your kind words.
Kind Regards,
Direct Clothing
Reply from Directclothing
Hi OlubisiRaji,
We're happy to hear you enjoyed the prompt delivery and true sizing. Thank you!
Kind Regards,
Direct Clothing
Reply from Directclothing
Hi J Moulton ,
We're happy to hear about the immediate delivery! Thank you for your positive feedback.
Kind Regards,
Direct Clothing
As promised
As promised, I was informed as soon as the item I wanted was back in stock. Great customer service. Many thanks 😊
May 11, 2026
Unprompted review
Reply from Directclothing
Hi Sacha ,
We're happy to hear that you were informed about the item's availability! It's great to know our customer service met your expectations.
Many thanks for your positive feedback.
Kind Regards,
Direct Clothing
Lovely staff!
April 24, 2026
Reply from Directclothing
Hi Linda
Thank you for your reply.
We are please that that you feel we have such lovely staff.
Kind Regards
Direct Clothing
Very easy to use
Very easy to use.
The order came earlier than expected and the returns were also easy to arrange.
April 16, 2026
Reply from Directclothing
Hi Miss Patel,
We're happy to hear that your order was easy to use and arrived promptly! We're also glad the return process was simple to arrange.
Thanks for your positive feedback.
Kind Regards,
Direct Clothing
Reply from Directclothing
Hi Chen
Thank you for your review
We are please to hear that you have found our service to be good good good.
Kind Regards,
Direct Clothing
Very helpful and did exactly what they said they'd do!!
I ordered a summer dress for my granddaughter (age 8) size 34/36 even though I was doubtful that it would fit as she's a 35 bust/chest now. I asked if any other schools had the same dress in bigger sizes but only 1 other school had this pattern and no bigger sizes. Very nice email from Chloe (I think) saying that after speaking to the school (who may be expanding a further 2 year groups who will obviously be bigger) & supplier they are going to trial sizes 38 and 40 for next year as special orders - result!!!! Whilst I personally don't like the material the dress is made from that's obviously not up to me but I'm VERY grateful to you for making these efforts on my behalf. Thank goodness the one fits for this year!!
April 21, 2026
Reply from Directclothing
Hi Hannah,
We appreciate your positive feedback and are so glad you were happy with Chloe's efforts in regards to her help.
We're happy to hear that our team could assist with getting the sizing for future availability. Thank you for your comments regarding the material. We will take a look into this
Kind Regards,
Direct Clothing
Reply from Directclothing
Hi Nandini
We are happy to hear that you had a prompt delivery.
Thank you for your positive feedback; we appreciate it.
Kind Regards,
Direct Clothing
Fast and efficient
Easy to navigate, fast turn around for collection and staff really helpful and friendly
April 13, 2026
Reply from Directclothing
Hi Emma,
We're happy to hear that you found our services easy to use and efficient.
We appreciate your kind words about our team and thank you for your feedback!
Kind Regards,
Direct Clothing
Reply from Directclothing
Hi
Thank you for your kind review
We are so pleased that you always feel you receive a great service from us. We try very hard to keep our standards high!
Kind Regards,
Direct Clothing
Outstanding customer service
We’ve used Direct Clothing for several years now without fault. Orders are always prompt, accurate and excellent quality.
On this most recent order, there was a small mixup, they were super helpful and resolved it quibble free. This prompted me to finally give feed back! We can be so quick to give negative feedback, so credit where it’s due. First class service - thank you.
April 7, 2026
Reply from Directclothing
Hi Damien,
We appreciate your continued business and are so glad our orders have consistently met your expectations. We're happy we could resolve the recent issue quickly.
Thank you for taking the time to share your positive experience!
Kind Regards,
Direct Clothing
Size actually wanted has been out of…
Size actually wanted has been out of stock for months and have not recieved updates further when would be back in stock despite emails and on the list to be contacted
Went fur larger size - not ideal, but needed the uniform! Quick and easy to order after that
April 8, 2026
Reply from Directclothing
Hi Kat Andrews,
Thank you for your review.
We appreciate your order and are sorry the size you needed was unavailable. We understand your frustration regarding the lack of updates; we'll review our communication process. Although as you were not contacted and notified of the stocks arrival. This would mean that the item is still out of stock.
We're glad the ordering process was quick and easy once you chose the larger size.
Kind Regards,
Direct Clothing
Out of stock turnaround
They were out of stock of what I needed. Quick email to them to ask when more stock coming. Swift reply received and was promised they’d email me when back in stock and on website. True to word, they got in touch. All sorted in a couple of days. Great customer service.
April 27, 2026
Unprompted review
Reply from Directclothing
Hi Lucy,
We're happy to hear that we could quickly assist you! It's great to know our team provided excellent support and kept you informed about the restock.
Thank you for your positive feedback; we appreciate it!
Kind Regards,
Direct Clothing
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