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Rated 5 out of 5 stars

Very impressive organisation skills of their coworkers and efficiency time as well. Better than that, I would say that they really took care of every furniture and personal belongings from the mome... See more

Rated 5 out of 5 stars

1st contacts was already excellent with Priscila. We were waiting completing day to be able to move, and Direct Local Team had experience and commitment to guide us on the best way. Moving day starte... See more

Company replied

Rated 5 out of 5 stars

I live abroad most of the year so was pleasantly surprised how proactive the team were. They picked up keys from the Agents directly and nothing was too much. On the day they were able to pack everyth... See more

Rated 5 out of 5 stars

First class service and they are extremely knowledgeable. My original movers were not good and Direct Local came to my rescue a few times. They helped me sort out a storage container as well.... See more

Company replied

Company details

  1. Moving and Storage Service

Written by the company

Direct Local is the perfect choice for anyone looking for professional removals. Whether you need to relocate your home or your office, our removal service will ensure a smooth and stress-free move. You can rest assured that your possessions are in safe hands. We provide a wide range of removal and home services delivered to the highest standards in a sustainable manner throughout London, home counties and the UK. Direct Local has a personalised approach, unique for your specific needs; and this is what sets us apart from other competitors. Our strong work ethic personnel will treat your personal property and belongings with the utmost respect and care. We also provide insurance for your move, so you’ll have peace of mind knowing that your belongings are protected.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

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Rated 5 out of 5 stars

Better impossible :)

Very impressive organisation skills of their coworkers and efficiency time as well. Better than that, I would say that they really took care of every furniture and personal belongings from the moment of arrival to the drop off. They also took care of the both places environment (pick-up and drop-off) avoiding damaging structures or belongings from owners.
I would probably hire them always as possible and recommend them to everyone.

I had very bad experiences from other companies in the UK and outside. So, believe me when I say that these guys know what they are doing.

July 12, 2024
Unprompted review
Rated 5 out of 5 stars

Quick, Reliable and Competitive

I live abroad most of the year so was pleasantly surprised how proactive the team were. They picked up keys from the Agents directly and nothing was too much. On the day they were able to pack everything quickly and safely and move to our new place up 4 flights of steps which was exhausting but they smiled and got on with it. Incredibly professional and competitive, thank you Priscilla

May 22, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

Direct Local Limited have been appointed to deal with McLaren’s London Head office move and with the temporary relocation & storage of the existing furniture at the new HQ for the fit out
works. We are incredibly pleased with the professionalism of the team and the cost of the removals and storage. The fit out project came with lots of challenges and not enough time allowed (as always in construction) but Direct Local worked days and nights around our requirements making the removal process seamless.
They are polite, courteous, very considerate and took the utmost care with our furniture and personal belongings.
Would highly recommend and would definitely use again as they went above and beyond to deliver a stress free office relocation. Thank you Direct Local!

September 4, 2023
Unprompted review
DIRECT LOCAL LTD logo

Reply from DIRECT LOCAL LTD

Hey Mark. We appreciate the fantastic review. Your feedback is appreciated, and we hope to be of help again in the future.

Rated 5 out of 5 stars

First class service and they are…

First class service and they are extremely knowledgeable. My original movers were not good and Direct Local came to my rescue a few times. They helped me sort out a storage container as well. I won’t use anyone else and it’s comforting to know when I move again they will be there!

March 2, 2024
Unprompted review
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Reply from DIRECT LOCAL LTD

Hi Susan, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

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Rated 5 out of 5 stars

They did exactly what they promised

They did exactly what they promised, kept us updated and the whole process was awesome. I can only recommend them.

February 28, 2024
Unprompted review
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Reply from DIRECT LOCAL LTD

Dear Kevin, thank you so much for the feedback! We appreciate your business and hope to see you again soon!

Rated 5 out of 5 stars

Extremely professional

Extremely professional, diligent, courteous with excellent communication. Everything went smoothly from start to finish moving the contents of two large offices from two separate locations to Canary Wharf. Amazing service and would have no hesitation in recommending or using again.

September 25, 2023
Unprompted review
Rated 5 out of 5 stars

Bogdan and his team did a great job…

Bogdan and his team did a great job moving 200 people from three offices into a new head quarters in Canary Wharf.
From sorting the boxes, scheduling the move, delivering boxes from one desk directly to another and clearing out the old office - great service

October 5, 2023
Unprompted review
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Rated 5 out of 5 stars

Excellent service and experience

Excellent service and experience. Look no further. We did a move within London and the service and quality (and friendliness) of the team was superb. They packed day one and moved us day two. Look no further. Thank you Priscilla and team! Highly recommend and now to book your cleaning services!

July 28, 2023
Unprompted review
Rated 5 out of 5 stars

6 Stars Service

6 Stars Service! Priscila was incredibly professional, responsive and resourceful right from the start when I enquired on their service. On the Big day, they arrived exactly on time with a big smile and Priscila was there with them and me throughout the move! Wow, I was not expecting that at all. The move went remarkably smoothly and I was already well settled in the new home in a couple of hours from the time they turned up at my old home. I highly recommend them and will definitely use them again!!!! Moving homes can be very stressful and they have made it very pleasant for me. Thank you so much Priscila and team!

June 22, 2023
Unprompted review
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Reply from DIRECT LOCAL LTD

Ivan, thanks so much for sharing your experience with us. It's much appreciated.

Rated 5 out of 5 stars

Great job!

Great job!
Best removal service I have ever used. Would highly recommend to anyone.

June 1, 2023
Unprompted review
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Reply from DIRECT LOCAL LTD

Thank you Ben.

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Rated 5 out of 5 stars

Very happy with the service provided

Very happy with the service provided. The movers turned up bang on time. They were professional and friendly. Everything was packed and unpacked expertly. I'd definitely recommend!

June 19, 2023
Unprompted review
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Reply from DIRECT LOCAL LTD

Jessica, thank you so much for your positive feedback ! We're glad to have you as our customer and to see that you enjoyed it. We'll continue working hard to provide an excellent experience.

Rated 5 out of 5 stars

Direct Local was an Exceptional moving company!

Direct Local was a moving company recommended to me by a friend who recently moved house. So I reached out to them for a quote. Since the first interaction I’ve been very impressed with their professionalism, promptness, price, and overall quality of service. The company is very organised with the process, very thorough, diligent, and careful with the packing and moving, and very friendly and customer focused. One small example: the original plan was to move my things from my rented flat to my newly acquired place. However the sale hadn’t completed on the day of the move. I reached out late on the night before explaining the situation and they quickly and very smoothly assisted me in finding alternative temporary storage for my things. They were one party in this process of moving (which can be tremendously stressful) that I could really count on. On top of all of the above, they were very pet friendly and enjoyed having my dog around while they worked. Thanks so much Direct Local for the great work. Keep it up!

April 8, 2023
Unprompted review
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Reply from DIRECT LOCAL LTD

Hi Jesse, thanks for leaving us such a wonderful review. We are delighted that you loved your experience. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority. So thanks for your kind words and we look forward to seeing you again.

Rated 5 out of 5 stars

Excellent

We used Direct Local for a long distance removal over the weekend.
From the first contact with Pricilla, I am really impressed by her customer service skills, she is always there to answer questions and explain everything in detail.
On the date of the removal, they packed and labeled everything meticulously, they took all the stress off you!
One of the marble tables was quite large and heavy, 3 other removal companies were daunted by it and not able to take the job, Bogdan and his team spent hours wrapping the table, gone through the narrow staircases and safety transferred all the items!

I am really delighted that I have chosen them. Fir anyone looking for a good removal company, I would definitely recommend them.
They are reliable, professional, efficient, and price is competitive. Will use them again for future removal!

June 10, 2023
Unprompted review
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Reply from DIRECT LOCAL LTD

Lancy, Wow!!!!! It is a pleasure to hear such kind words from you. Thank you so much for sharing this amazing experience here at Direct Local. We put a lot of effort to deliver a good service and exceed our customer's expectations. Thanks again for the support!"

Rated 5 out of 5 stars

The best service from start to finish. Highly recommend

From start to finish, this company were nothing but amazing. Very professional, organised, reliable and genuinely cared about you have a move that was as smooth as possible. Don't know what I would have done without them. Thank you so much to Priscilla and team.

March 18, 2023
Unprompted review
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Reply from DIRECT LOCAL LTD

Thank you so much Sharon. Your review made our day. We’ve passed your comments on to our team. Feedback like yours make our work worthwhile. We love that you enjoy using our Packing, Removal, Unpacking and Home Organising services. We really appreciate it and look forward to helping you in the future!

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Rated 5 out of 5 stars

TrustPilot reviews do not have enough…

TrustPilot reviews do not have enough stars to rate my removal experience with Direct Local! 100% perfect service.
Fantastic company. We’ve had some bad experiences with moving companies in the past so we were braced for the worst, but the whole process was quick, efficient and stress free. Thank you Priscila and Bogdan of Direct Local!

May 10, 2023
Unprompted review
DIRECT LOCAL LTD logo

Reply from DIRECT LOCAL LTD

Thank you so much for taking the time to leave such a wonderful review like yours. It means a lot to us.

Rated 5 out of 5 stars

Exceptional service.

The whole experience was fantastic. A good price, prompt at answering the phone and answering any questions I had.

The guys that moved me into a second floor (no lift) apartment were exceptional, nice people, and extremely professional!

I didn't have to lift a finger and I can't recommend them enough!

March 31, 2023
Unprompted review
DIRECT LOCAL LTD logo

Reply from DIRECT LOCAL LTD

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.

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