Direct Meds Reviews 

I initially gave a Negative review but the company came back and made things right. Mayra Landeros from direct meds contacted me and worked on the issues I had presented. She was the positive side I needed. I was not able to continue on the program after two months due to physical issues but I did lose weight while on semaglutide.

I just signed up for semaglutide with Tyler and had my televisit with the medical personnel. Everything went smoothly and I’m looking forward to starting my meds when I receive them.

I ordered a three month supply of Semaglutide at $179 per month. I received 1 single vial which lasted one month. I contacted the company multiple times and was told I received a three month supply, which I did not. Very unhappy with this company. I totally got ripped off!

I have had an excellent experience going on semaglutide through Direct Meds. Marian has been great with explaining everything and has always been available for questions as they come up. Highly recommend!

Dillon Ercanbrack was so helpful & knowledgeable in helping me make my decision in using the semaglutide. Very professional.

Zero transparency with prices, I wanted to try and see if it was going to work for me so I signed up for what I thought was going to be one month of semaglutide. When I received my order it turns out that they sent me 3 months worth. I contacted customer service via e-mail to see why I received 3 months instead of one. Initially they answered and told me that I already had the medication with me so I have to pay the other two months and them I can contact them again and cancel my membership. I tried to explain to them that I cant afford to pay $600 in addition to what I paid initially for my first month but they stoped replying to my emails and just ignored me completely. The semaglutide is not even working so now I have to pay all this money for something that is not working for me.

The medication works well, with minimal side effects, so for the past 3 months, I have been losing weight, 15lb so far with Semaglutide. Customer service is friendly but can vary or be slow. If you get a good agent, the service is good (shout out to Monica Black, who helped me straighten out a somewhat complicated issue). But sometimes responses to emails, for example to the nurses, can take several days to get a reply, otherwise I would give 5 stars.

I would like to say that I have no problem with the 3 month payment plans. And to be fair they don't hide that part from you. The thing you need to do though if you're going to go this route is make sure you pay close attention when you're medication shows up. Look at everything, especially the medication and make sure you got the right dosage that you are supposed to have. This is where I made the biggest mistake, I think I looked at each months prescription after 7 weeks. I was supposed to be on small dosage and work my way up. The 3 months of med's were all the same dosage. So I spent $600 and lost 0 pounds. So I just want to give you all the heads up to do what I didn't do. This is not all Direct meds fault tho , I should of caught on before I did. Just sad to lose that much money and get nothing in return. Even when I called and canceled it was asked why I was canceling. So I told the guy and it was silent after that until he said ok we got canceled, will there be anything else. That's when I decided that I would do review. Nothing said about refund or anything. That's sad in itself. So pay attention to what they send you.Edit: 4/1/26 So after leaving this review, I was contacted by direct meds. I have to say I made a mistake about the medications. They are labeled with same dosage for all 3 months, but different strengths for each month. So that is my fault and I want to set the record straight. I will receive partial payment back for the medication that I purchased though. I was on the semaglutide injection. I realize that just because it works for some that it might not work for me. I have gave them additional star because of this. It is a easy way to get meds to help you. This whole thing is not completely there fault , I am to blame for this just as much. Update on 5/26 I will not receive a partial payment. Bamboozled

I called to cancel my semaglutide subscription due to cost, and Andrea Dawson went above and beyond to find me a more affordable option. This program has done wonders for my self-confidence, and thanks to Andrea, I get to keep going. Truly grateful for the outstanding customer service!

Other than I had to wait 10 minutes for the confirmation email to go through…it was fine. I can’t believe how hard this company makes trying to cancel a subscription! Natasha was friendly and handled the request. I’m just really disappointed to have spent $1000 for 3 months on Tirzepatide that’s known for being better than semaglutide AND I had a 1000% better results on semaglutide injections via Amble!!

After 4 months, I lost 23 lbs and I am just under my goal weight. I reached out to the physician to come up with a maintenance plan. Then I called and spoke with customer rep, Faith Smith. I explained that I have enough semaglutide for the next 2 months and could I pause the next shipments until I need more. She was very understanding and said that was not a problem. I just need to call when I was ready to order again. I love that there was no argument. She was friendly, agreeable, and very helpful. Thank you!

Direct Meds Semaglutide – Buyer Beware

I don’t know what compound pharmacy Direct Meds uses, but something is definitely off. I’ve used semaglutide from other companies in the past without any issues. With this product, I’ve experienced severe hair loss and extreme fatigue.

Their customer service is also a major problem. They constantly send harassing text messages and emails, yet there’s no way to reach a real person when you need help. I’ve called multiple times and the wait time has been up to four hours, which is a huge red flag. I’ve left my information and number several times with no return call.

On the one occasion I finally reached someone, she said she was transferring me to another department—and the call was disconnected.

Meanwhile, they keep charging my card. I continue disputing the charges and have repeatedly requested via email and text that they stop sending the product. Their response? You have to call. I don’t know what further information you need, this seems pretty clear to me. I’ve also emailed you, as I will not put personal information on this public forum.

Very frustrating and concerning business practices. I strongly recommend staying away.

Direct meds has been great! I spoke with Chase Parker today and he was able to resubscribe my Semaglutide quickly and professionally.

This is a SOLID company to deal with and one of the very few that offer sublingual semaglutide. I was quite impressed. The first thing I did before I got started was to check their rating on TrustPilot. I was especially helped by Marian Duogenis, an upper-level customer service representative. She answered all of my questions by email, phone, or text within a few minutes, and she's a busy lady. I knew by instinct that she could be trusted. I have nothing negative to say about this company. Some of the other private companies offered lower prices, but they had zero TrustPilot reviews - that's very risky, and I know others that also had low prices, but they were locked into a 12-month commitment; even if you wanted to cancel early, they were still being charged for the full year - no partial refunds. So be very careful out there and read the small print. And if you are ripped off, be sure and leave a review. I felt the sublingual GLP1 working within a few hours, which is amazing. Also, it doesn't need to be refrigerated, and it includes needle-less syringes. Hope this helps those considering this company. I stand by any review I leave.

I spoke with Mark Jones who did a fantastic job helping me to understand how the Semaglutide works. He also helped me to straighten out my payment method as I had to switch debit cards. Thanks for the email with a person I can contact at any time..

The semaglutide made me very sick from the very first dose. Not just minor nausea but it put me on my back for nearly three days as I couldn't keep anything down, sleepless nights, and more. I will not continue taking the drug. I was surprised to see that the first shipment was a full three months' supply. Now I owe money for the remainder of the shipment even though I will not/cannot finish it. Buyer beware, you're paying for the three month supply (month 1: $97, month 2: $297, month 3: $297). So in our case one dose turns out to be nearly $700.

I was fixing to cancel and after talking with Taylor Florez , I decided to try the Tirzepatide,because I wasn't seeing results with the Semaglutide. He was nice enough to talk to me and said he would be checking in to ask about my progress. Let's see what comes of this chapter
Jane Vines

Not only was the pricing deceptive, I was sent the wrong drug. I was clear in my order that I was on tirzepatide, and that my own doctor wanted me to step up in dosage. I was clear on my dosage. I did not receive any sort of receipt of my order so that I could have seen an error. Instead of tirzepatide, I was sent semaglutide, and was sent a 3-month step-up dosage. Furthermore, the vials appear to be contaminated. I tried calling, but phone waits are 2 to 3 hours. I finally got a response to an email, but replies are sporadic. I had been told my pricing for tirzepatide would be $147 per month, and I paid one month up front. I was notified that I would be receiving a billing for $247 for a second month and an even higher price for a third month. The company refuses to acknowledge their error. I have sent a photo of a contaminated vial. I am still waiting to hear back regarding that. I have informed them that I will not be paying additional payments. My credit card company would not help with the charge for the first month, and I will have to report the company to them and cancel my card to stop the billings. Don't order from this company!

I want to thank you so much for helping me! I was so upset cause I was told I was going to pay $199 for trizepitide every month and that would not change and then I was lied to and I was very upset cause I need to lose weight more then anyone wold know! You helped me so much even though I am still disappointed cause I really wanted the trizepitide instead of semaglutide I you at least helped me to where I got a discount which will help me! Thank you so much! This is Cassie Parry!

Jon Weaver was very helpful and a pleasure to work with. I ended up signing both myself and my daughter up for the semaglutide drops. He processed the order and shipped the drops so fast. I am very pleased and highly recommended Jon Weaver at direct meds.