At the beginning of May I purchased an Invertor Suitcase Generator. On first starting it all seemed good but on starting it for only the second time it was vibrating badly s9 stopped it immediately. O... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bought petrol pressure washer and the pull cord wont retract and stayed out which meant that i couldn't get the engine running. Contacted dsd tools who acknowledged my email and said to check the spri... See more
Purchased two hivis bodywarmer jackets, they are perfect for my husband working on a building site. They keep him warm and also have enough room for him to either a jumper underneath or a waterproof... See more
Item received within a few days however 1 package was empty. I sent photos and raised an investigation. Still waiting for a response either to supply replacement or acknowledge my email. Very poor se... See more
Company details
Written by the company
Supplying the nation with quality hand tools & DIY products at affordable prices, with FREE FAST Delivery on all orders + Order by 1pm for Same Day Dispatch!
Contact info
194-202 Old Kent Road, SE1 5TY, London, United Kingdom
- 08005668993
- sales@dstools.co.uk
- directstoreuk.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Quick delivery
Excellent company
Excellent company, really a delight to deal with. I will always be there customer. I ordered some products for my customer and they was sent down same day, Super fast delivery, Nice and friendly people to deal. Happy with the products. Prices of course is what matter the most in business and they really matched that one to the neil. Mr Ugur Kazim
Wonderful service
Great prices and fast delivery also…
Great prices and fast delivery also great customer service.
Great buy
Delighted with purchase. Great price and fast delivery.
Would shop again with this seller.
Excellent quality and very fast delivery
Recommend the seller.
Secure packaging. Delivered quicker than expected. Item not used yet so I cannot rate the item.
Excellent service
Excellent service, exceptional prices and very prompt delivery.
Excellent service
Excellent service, great product and speedy delivery, would happily use them again.
Order it
Ordered it, it came in good time and it works.
No problems.
Very good service
Exellent product at a very good price.
Exellent product at a very good price.fast delivery, highly recommended,A+++
Very pleased with the item
Product good ,and good service
Good product at a price.
Good product at a price I was happy with and delivered very quickly.
Excellent value for the money
Very prompt delivery. Excellent value for money. Goods as described.
All good thanks
Prince and delivery OK but not tried yet
Prince and delivery OK. Looks fine but I haven't had the chance to try it so soon. You should wait a week or so before asking. - maybe I'd then give 5 stars.
Excellent service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

