There were quite a few negative reviews about delivery, but also plenty of good ones, so I decided to give them a try. I ordered Philips Zoom Day White 14% Teeth Whitening Gel (x3). The first delivery... See more
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Home Teeth Whitening Products Guaranteed to Work, Genuine Products sold by Trusted Brands. Direct Teeth Whitening are the leading UK & Worldwide supplier of Crest Teeth Whitening Strips, Teeth Whitening Kits, Teeth Whitening Pens and Teeth Whitening Gels. Leading whitening brands include Crest, Colgate, Pola, Opalescence and Philips. All products are 100% Genuine direct from the supplier unlike many of the other online websites. We provide a Authentic Product guarantee with 30 days money back*
United Kingdom
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Replied to 21% of negative reviews
Typically replies within 1 week
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Unfortunately I didn’t receive my package but me and the seller has communicated the seller was happy to upload a photo to prove that it was delivered & offer me a 50% refund I would like to thank the seller for his kindness if anyone else gets any delivery issues, please do not always think the worst on the seller side, especially if they can prove that it was delivered because it could easily be delivered to the wrong House or in my situation it was obviously stolen but since the seller has sent proof, I am more than happy to give the seller a five star rating kind regards
Ordered the wrong gel strength, customer service were very helpful, had it cancelled in a matter of hours
Placed an order 7 days ago and have not received an email to inform me it has been dispatched or any tracking info. Used customer service contact form on website and still had no response.
Update*
Jason got in touch to let me know my order was on the way and I received it a few days later
Company and comms were easy to deal with. It does have to go through customs so it can take a few days to be delivered but its worth it
Great communication from customer service they were helpful and quick to respond to my query
Website says fast delivery. I ordered 7 days ago and there's no sign of it, the tracking number doesn't help either.
Excellent service. Very fast to respond when I had an issue. Very helpful.
I have just received my order and although I thought it was delayed, Jason soon came back to me to say it was being delivered today and it was. Good customer service thank you.
Two tubes of Colgate optic white arrived with the boxes open and reasealed with tape.the toothpaste tubes had no seals on .unsafe for me to use product.getting little response from customer service to resolve issue
Easy to use, and quick results. Some sensitivity after first use, which goes away.
Still haven't received my order 12 days after. Feel that I was initially sold a UK stocked item but later informed it was coming from the US. Jason stated that that the order would be 2 to 3 days max after complaining. Still nothing 5 days later.
Very disappointing!!!
Although delivery seems to be taking a while, I emailed the company to get an eta of the order and I had an instance reply from Jason who confirmed that delivery would be tomorrow. Great customer service 😊
The first toothpaste did arrive damaged which is a first, I’ve used this toothpaste several times, without any hesitation a replacement was despatched. First class service! Highly recommend this company.
The syringes are hard to use. Wasted one syringe in one go as the application tip does not fot into the syringe very well

Reply from Direct Teeth Whitening
Brilliant toothpaste! Can see results after 3 days. First tried this product in America, I was so pleased that I could order through this company. Fantastic customer service from Jason. Will be ordering again.

Reply from Direct Teeth Whitening
A really good company and much cheaper getting the whitening here than my own dentist. Thanks so much.

Reply from Direct Teeth Whitening
Good website used tnem for years good quality products

Reply from Direct Teeth Whitening
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