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DIRECT VAPOR Reviews 

6,360
•
TrustScore 4 out of 5

4.1

Food, Beverages & Tobacco
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Rated 1 out of 5 stars

Ordered for my 1st time from directvape.com and only received part of my order. Sent email since their contact # was 123456789. They responded with a phone call shortly afterwards and took my infor... See more

Rated 4 out of 5 stars

First time I tried it had an issue, gave it five minutes and tried again. I'm a long time hookah smoker wanting to modernize and bring convenience to my hobby and if I like these products and they wer... See more

Rated 5 out of 5 stars

Great selection and prices. Website is easy to navigate and user friendly! Since my favorite local vape shop closed I have been unable to get Coastal Clouds because no other store carries it - I was v... See more

Rated 5 out of 5 stars

Direct vapor has made it easy for me to order my vape needs online. All products have consistently arrived undamaged and as advertised. I use direct vapor regularly rather than go into stores. Product... See more

Company details

  1. Food, Beverages & Tobacco

Information provided by various external sources

Shop DirectVapor, the best online vape store with huge supplies of vape mods, e-liquids and accessories. Enjoy free shipping and our low price guarantee!

Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(6,360)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Direct vapor has made it easy for me to…

Direct vapor has made it easy for me to order my vape needs online. All products have consistently arrived undamaged and as advertised. I use direct vapor regularly rather than go into stores. Products are shipped quickly, packaged well, and are exactly as described.

May 28, 2023
Unprompted review
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Rated 1 out of 5 stars

Direct Vapor has a good selection

Direct Vapor has a good selection of products, in stock, but they have extremely poor communication skills. They say they will update you on your order. No, they won't! I can't order from them again. This is the second time I placed an order with them. I figured the first time was just a fluke. If you do order from Direct Vapor, find something else to keep you occupied for at least ten business days. You may get your order sooner but you won't receive any information on its status. I'm dropping them back to a one because it's been seven days. I have no idea what's going on with my order.

May 26, 2023
Unprompted review
Rated 1 out of 5 stars

Absolute SCAM

Absolute SCAM! They never gave shipping info. Customer service is horrible & gives the run around. I finally weeks later filed for a charge back, my card has to be cancelled & replaced. A whole other slew of issues happened due to having to get a new debit card. F&$! Direct Vapor! Don’t ever attempt to purchase anything from them! They should have their business license taken from them.

May 2, 2023
Unprompted review
DIRECT VAPOR logo

Reply from DIRECT VAPOR

Hello,

Thank you for your review, and we apologize for any inconvenience.

We'd want to make things right for you, but we'd need your order number. Please contact us at 844-908-2767 for further assistance.

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Rated 5 out of 5 stars

great job

Ordered from them several times. always arrives in good condition. wish shipping was a little faster but with the current rules they do great.

May 22, 2023
Unprompted review
Rated 5 out of 5 stars

First time customer – So Far So Good!

First time customer... shopping on the website and checkout process was easy. Lots of out of stock items, though there are plenty of products to choose from. Just wish my favorite product(s) were available.

May 22, 2023
Unprompted review
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