Website was easy to navigate and I found the item I needed very quickly and it was exactly as described on the site. Item was shipped the next day. Follow up from the Company as a first time buyer was... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This was my first experience with Direct Wholesale Supplies, intial concern was the order is big, and 40 different products i need for my project, and may be an issues with correct items and timely de... See more
Price was good lower than i was quoted by manufacturer. Delivery was very prompt 2days is great for our area. So far performance is okay. It was not recommended by direct wholesale suppliers so not... See more
I have to congratulate the team at Diiedt Wholesale Supplies for their wonderfiul service . I ordered a kitchen mixer tap from them on Tuedsday 12 January 2026 and it arrived in Booragoon, a subur... See more
Company details
Written by the company
Direct Wholesale is a dedicated online plumbing wholesaler selling genuine high-quality plumbing products sourced directly from leading Australian and Global manufactures. We are well-known among Aussie plumbers for our integrity, everyday low prices and only supplying products that meet strict quality and safety standards. Avoid wasted trips stuck in traffic or searching the shelves for products and order your products online. You can order on our secure website any time of the day or night and we’ll deliver to your door or job site.
Contact info
675 MacArthur Ave Central, 4008, Pinkenba, Australia
- 1300365599
- info@directwholesale.com.au
- directwholesale.com.au
4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery was fast and ordering was easy
October 25, 2025
Advertisement
Product did not conform to internet…
Product did not conform to internet description image with not reply to this issue
October 25, 2025
They delivered what I ordered
They delivered what I ordered, when they said they would.
September 24, 2025
Great range of product shipped quickly…
Great range of product shipped quickly and arrived on time. Great follow up service also.
September 24, 2025
Excellent and fast between Australian…
Excellent and fast between Australian cities. I highly recommend these folks. Lots of comms and updates. A pleasure…
October 1, 2025
Unprompted review
Advertisement
Maybe a scam
Still have not received my item, even though the transport company said they were here?
September 9, 2025
Unprompted review
Reply from Direct Wholesale Supplies
Hi Lance, thanks for sharing your feedback. It looks like the address entered was incorrect, which is why the courier couldn’t deliver. We’ve arranged redelivery to the correct address and can’t wait for your order to reach you. We’d really appreciate it if you’d consider updating your review once it arrives!
The ordering process was easy and price…
The ordering process was easy and price was as expected for the product and service (Cheaper elsewhere but up to 2 weeks delay). The negative is the limited trading hours where you can go to collect thr goods. Otherwise all good. Staff were great, giving me notice of the limited operating hours.
August 25, 2025
Recommend
Wide variety of products, competitive prices, quick delivery and no fuss warranty claim process.
August 25, 2025
Online shop great to use,very simple to…
Online shop great to use,very simple to find what you need, and fast delivery.
August 25, 2025
Advertisement
Check the products when you receive
Ordered 500 saddles but one box only had 80 saddles.
July 25, 2025
11/10 Sevice
I ordered Sunday afternoon & received the goods by 1.30 WA time.The price was a lot better than local pricesGreat company to deal with
July 15, 2025
Unprompted review
Quick & friendly service over the phone.
June 24, 2025
Advertisement
Best of all
Enjoying shopping with direct wholesaler
Great price
Free delivery so far and hope all the time
June 24, 2025
professional customer focused service
Very good service
whilst a supply mistake occurred, it was rectified without question and in a very timely manor, and they gave the incorrectly supplied parts to me.
May 25, 2025
Advertisement
Procurement process is easy and…
Procurement process is easy and delivered without delays. Items were as described, packaged well to protect the item
May 25, 2025
Good products and prompt delivery.
May 25, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.