Discount Chemist Reviews 

4,341
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 4,311 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the straightforward ordering process and competitive pricing, often finding products cheaper than elsewhere. Many people appreciate the quick delivery, with orders arriving sooner than expected and well-packaged, alongside excellent communication about status. The company is also praised for its wide range of products and reliable overall service. However, some customers noted delivery issues, including parcels not arriving or significant delays. A few others experienced inadequate product packaging, leading to damaged items, or received products with incorrect or short expiry dates.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the fast and prompt delivery... See more

Price

Consumers find price to be positive, with many reviewers consistently highlighting the competitive and cheap... See more

Product

People report positive experiences with product, often highlighting good prices, variety, and fast delivery.... See more

Order

Clients share positive opinions on order, highlighting that the process is easy and straightforward, often... See more

Service

Customers had positive experiences with service, often highlighting its speed and efficiency. Reviewers also... See more

Reviews shaping this summary

Rated 5 out of 5 stars

incredible experience. it was easy as add to cart, pay and done. They had very fast postage, got the address correct, sent the right product. spelt my name right. its the little things that... See more

Rated 5 out of 5 stars

I’ve order a few times from discount chemist and even with shipping cost, they are still cheaper than chemist warehouse and Priceline. The products also have a long expiry date. Dispatch usually t... See more

Rated 5 out of 5 stars

Items arrived exactly as ordered and received in 3 days, which is amazing considering I live in a rural area. I will continue to order what I require from this company. Thank you

Rated 5 out of 5 stars

Prices are far lower than in our local pharmacy. Requests are promptly responded to. Customers are notified when items have been mailed. The items arrive within a couple of days, excellently packe... See more


Company details

  1. Online Pharmacy
  2. Health and Beauty Shop
  3. Medical Center
  4. Online Prescription Medication Vendor
  5. Pharmacy
  6. Vitamin and Supplements Store

Written by the company

Discount Chemist Online is Australia’s fastest-growing online pharmacy, built on a simple promise: helping you Live Well for Less. We are a family-owned and family-run pharmacy based in NSW, proudly QCPP accredited and PBS approved, so you can shop with confidence knowing you’re dealing with a trusted, compliant Australian pharmacy. When you’re buying health and beauty products online, you care about three things: getting the best brands, the best possible prices, and the fastest delivery—without the hassle of shopping across multiple websites. That’s exactly what we focus on every day. We’ve invested heavily in building one of the largest online pharmacy ranges in Australia, so your cart can be filled with everything you need in one place—from everyday essentials to premium health and beauty favourites. We then work hard to keep our prices as sharp as possible, and we welcome you to compare and fact-check our value. Fast delivery matters just as much as price. That’s why we use leading courier services to deliver to every corner of Australia as quickly and reliably as possible. And if you ever have a question or run into an issue along the way, our friendly customer service team and qualified pharmacists are here to support you 7 days a week. We genuinely love taking care of you and your family, and we look forward to welcoming you at discountchemist.com.au soon.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(4,341)

4,321 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My go-to chemist

I’ve order a few times from discount chemist and even with shipping cost, they are still cheaper than chemist warehouse and Priceline.
The products also have a long expiry date.
Dispatch usually takes a couple of days. So with shipping time, I usually receive my order in about a week.

June 25, 2026
Rated 5 out of 5 stars

Perfect Service

I ordered, paid and received my order within 2 days. Hassle free. While waiting, I was kept informed of the delivery status, and everything happened as promised. No more, no less. Perfect. Just the way I like it.

June 25, 2026
Rated 4 out of 5 stars

Ease of shopping

Ease of shopping, product as advertised, fast delivery. Would recommend, and may purchase more product depending on the range

June 26, 2026
Rated 3 out of 5 stars

Feedback

Pricing was very competitive and delivery was good. However the Blooms vitamin spray packaging boxes were not sealed. Not sure why and if that made them cheaper

June 25, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look