Discountregistrations Reviews 

67
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Ordered a number plate 3 weeks ago this had still not arrived. I have left messages and emails no replys. I rang up and spoke to someone after 7 days he was very abrupt and unhelpful and promised me i... See more

Rated 5 out of 5 stars

Fantastic service, as long as you do your bit on time you'll find that things move pretty quick with them. Helpful knowledgeable communication at all times. Dont let the word discount, in the title, p... See more

Rated 1 out of 5 stars

I ordered on line as I felt that going through PayPal gave me extra security. I had to ring to get a confirmation email the guy who answered was very rude and abrupt refused to escalate. I asked t... See more

1.9

Poor

TrustScore 2 out of 5

67 reviews

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1.9

All reviews

(67)

1 review in the last 12 months

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Rated 1 out of 5 stars

AVOID AT ALL COST

My order was late for the following reasons below.
Phoned them up , wow what a complete waste of time.
The guy has some serious attitude issues, clearly is self confident when talking over the phone.
I have reported to DVLA as I assume that have some connection.
They have then sent the incorrect number plates and refuse to replace or refund even though I have sent proof of purchase and order requirements.
I have £32 of plates that are unusable as they are not what I ordered , they then say I am just being awkward.
Absolutely disgusting if I am being honest.
No idea what’s happening with my order and money, as they can’t hold a civil conversation, they just hang up the phone .
Since this review they are now trying to intimidate me with a constant barrage of abuse and lies .
Frankly sick of their behaviour and their attempt to bully me.

Process issue below which they claim are not:
1. Any proof of ID for plates should be requested immediately after placement of order.
2. Any confirmation communication should be issued immediately at the point of sale.
3. Two days for a confirmation of order is unacceptable and allows a window for immediate review to be missed by the purchaser.
4. A confirmation of order is what it claims to be , this is NOT a next step communication or a RFI.
5. Any further information required is what it should be addressed as IE a email or written communication titled correctly requesting a Request for further information with a full description of the request, this should not be in a confirmation email. It needs to be a clear separate direction.
6.The proof of ID upload link does not mention front or back of a driven licence and the requirement, a full description and direction is required.
7.The link only allows one upload at any one attempt to download front and back will not upload the two.
They have also sent me threatening emails and been personally offensive.
PayPal have stepped in and this is ongoing, I will update accordingly.
Discount Registrations and Primo Registrations both trade under Primo Trading . Please see all the negative review la before you place any orders.

April 5, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Everything went smoothly , from the transaction to being told it’s all done .
No hassles or hold ups

July 21, 2023
Unprompted review
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Rated 1 out of 5 stars

I ordered on line as I felt that going…

I ordered on line as I felt that going through PayPal gave me extra security.
I had to ring to get a confirmation email the guy who answered was very rude and abrupt refused to escalate.
I asked to speak to the owner whom I m told is called Pete he refused to do this!
I asked if calls were recorded he said he didn’t know!
I’ve now raised this with pay pal I’m very worried this is a scam.

July 5, 2023
Unprompted review
Rated 5 out of 5 stars

First Class Service & Price

First Class service and would highly recommend. 5 days from purchase to confirmation from DVLA of availability to fit new registration. Having compared the price with numerous other companies Discount Registrations offered best price !

May 2, 2023
Unprompted review
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Rated 5 out of 5 stars

Bought my personal number and ordered new plates

Bought my personal number and ordered new plates at the same time. Chose to let Discountregistrations do all the paper work and it worked a dream. Number plates arrived in 2 days and approval from DVLA 2 days later.
From start to finish communication was excellent.

January 9, 2023
Unprompted review
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Rated 5 out of 5 stars

Excellent

Excellent , easy process .advisers very helpful over the phone . Change Complete within a day of sending paperwork ! A1*

July 21, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Peter and the team at discountregistrations were excellent and really went above and beyond by sourcing a plate when the one I wanted wasn't available. once we found a plate 4 working days later and the plate is on the car with all the DVLA updates made. excellent levels of service I can't recommend enough.

February 1, 2022
Unprompted review
Rated 5 out of 5 stars

Exactly what I hoped for

Found the reg I was looking for online - hadn't used a broker before, but all sorted & new plates on my car within a week. Simple & straightforward. Many thanks

January 25, 2022
Unprompted review
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Rated 1 out of 5 stars

Ordered a number plate 3 weeks ago this…

Ordered a number plate 3 weeks ago this had still not arrived. I have left messages and emails no replys. I rang up and spoke to someone after 7 days he was very abrupt and unhelpful and promised me it would be here in the next two days well never came 3 weeks later still waiting and cant get any replys i am going through my bank to get my money back I have used numerous plate complanys over the years and never had an issue I will avoid this company in the future

October 14, 2021
Unprompted review

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