The dress came Broken on the sides
The dress came Broken on the sides. I wrote and they never answered me
October 20, 2024
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Company details
Written by the company
Disney Dress is a brand or line of clothing items featuring characters and designs from the name of DisneyDress brand. These include dresses for both children and adults and feature popular characters such as Mickey Mouse, Cinderella, Frozen’s Elsa and Anna, and the Disney Princesses. These dresses can be worn for a variety of occasions, including as costumes, for special events, Halloween costumes, birthday costume collections, Disney trip costumes, or everyday wear. They are available for purchase from our Disneydress.com online stores.
Contact info
340 S LEMON AVE WALNUT , 91789, California, United States
- care@disneydress.com
- disneydress.com
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Never received item I paid for
Never received item I paid for. When I reached out to customer service they said I just needed to wait for it.
October 13, 2024
Reply from Disney Dress
you can track your order using this link:-
https://www.yuntrack.com/parcelTracking?id=YT2431121403040450
I never received the item
I never received the item. When I realized it was shipping from China and would not arrive on time, I reached out to the company and never got a response. Extremely disappointed, will be disputing the charge.
October 18, 2024
Reply from Disney Dress
Hi Christy,
As we have checked your order, we have processed and shipped on time, here is tracking id:-
https://www.yuntrack.com/parcelTracking?id=YT2429521403038585
We are very sorry for shipping comapy did the delayed.
the wrong dress was sent
the wrong dress was sent! I'm waiting for the right one to be sent or a refund.
September 10, 2024
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I have yet to get a shipping…
I have yet to get a shipping confirmation or my order yet.
Update: Ordered June 24. My item shipped on June 28...did not receive a shipment confirmation or tracking until July 5 after I wrote a review. Item finally got here on July 10. I was told that they emailed me multiple times which is false because I even checked spam. I am used to having shipment and tracking info as soon as item ships even if seller or shipping is from another country than USA. This part needs improving.
HOWEVER I updated my stars because the dress fits EXACTLY and the material is soft and stretchy, which I really like. Just wish they had pockets or a built in biker short with pockets...but easily remedied. The quality seems to be good. So I am very happy with my dress.
I will recommend this company but...beware that you may not get any updated info about your item. If you are not in a hurry to get it, that isn't a big deal. As for me, I needed it before my trip to Disney World so I was needing that information.
June 24, 2024
Reply from Disney Dress
as we have checked we sent you a confirmation email with a tracking link many times, please check your spam or junk folder.
Reply from Disney Dress
Thank you so much for your great and honest review.
They sell clothing, not stream movies
I haven't yet ordered from this website. I was actually looking for reviews about it. I'm just giving them a 5-star review here to counter the poor 1-star one that someone gave them and it's not even describing what they do or sell. They must have the wrong company. They sell Disney-inspired costumes & clothing. They don't stream movies.
April 21, 2024
Unprompted review
Reply from Disney Dress
Thank you so much for your great reply.
The movies constant lag and take a…
The movies constant lag and take a while to load.
January 26, 2024
Reply from Disney Dress
we are not showing any movies, only selling costumes
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