Disneyplus Reviews 389

The best thing to happen on Disney this year is airing the Big Band Theory!!!! At last someone who realises good taste!!! ♥️♥️

App doesn't work abroad. If you are going on holiday cancel your subscription before you go. Don't give them money for a service they cannot deliver.

Just left a 1* review to Netflix for removing the big bang theory as it’s the only reason I subscribed. I’m sure I speak on behalf of a lot of people when I say THANK YOU DISNEY+ for giving us it back. Cancelled Netflix, started Disney+ easiest decision of my life.

A good service provider.

Plenty of choice and good price.

This is the most disappointing experience imaginable. There is plenty to watch and sometimes it works no problem, but mostly the films don’t play, things take forever to load, sometimes there is sound and no picture. The hours spent trying to make it work is infuriating and desperately disappointing for kids. A complete s**tshow that is not worth the time and the money.

Unknown error, keep sending mi to home page.

Pay and still get ads? Seriously?

No way I will be renewing.

So been with Disney quite a while, constantly putting prices up and playing with household settings. Now tells me I am at the limit so I can’t watch on my main tv anymore….

So apparently cant contact thhem on chat without an account. Then you log in to chat amd they cant see your account. MAKE IT MAKE SENSE.
Poor poor service. Then if youre lucky enough to get logged in and subscribed you will have to re log in every time. Unless you only have 1 TV in your house. Terribly put together for what it is

the whole qr code thing from the tv to sign up works terrible, 3 times ive tried.. what a surprise. Very tedious..AI is coming for us they say.. lol. I enter the code on the tv for the 10th time in my phone, and then it tells me the code is wrong.. check mate. If it doenst work fast ill cancel my subscription.
Update: customer support on the phone were helpful and helped me solve my problem.

I subscribed and went to put the code into my tv so I could watch it on there and I went to sign back into my disney account only to be told password error even. I logged in before that so I knew it was right. I typed it in again after double checking to see if it was right and it was and I still got error. Luckily I managed to login again using one time code and I got to my account and managed to unsubscribe. Terrible.

Great programs and films, pity the app is absolutely useless. I have so much difficulty loading anything on it, most of the time I get a blue circle followed with “something went wrong” message.
All other streaming services work fine.
As soon as my sub runs out I will not be renewing.

I choose to pay for Disney with ads, but does it have to be the very. same. ad. every. single. time??

The worst app out of all the streaming ones. Constantly crashing, trying to select a movie to watch and just loads and then brings you back to the Home Screen repeatedly. Ads even though you pay. Absolutely terrible - will be cancelling.

One of the worst streaming services I’ve dealt with. The customer service was extremely disappointing and unprofessional. I spoke with a representative named Evangelia, who was very rude in her written responses—I have screenshots to support this.
I requested a callback from a manager, but no one ever followed up. It feels like Disney is more focused on money than on treating their customers with respect. Based on this experience, I would not recommend Disney to family or friends.

Disney plus is a joke. The app is a slow bag of shit, their stupid system only ever offers me shite to watch, not the programmes/movies we actually watch and continuously won't allow access to the app. Thieving nazi fascists!

Yes it's a one star from me due to the fact that in the UK they do not send renewal reminders. This is considered to be sharp practice here, and will be illegal in 2026 Digital Markets, Competition and Consumer Act 2024. Taking £149 out of my bank account without asking and burying it in the Ts and Cs. BE VERY CAREFUL AND CALENDAR YOUR SUBSCRIPTION OR THEY WILL TAKE THE MONEY. I will be writing to the competition and markets authority.

We were so looking forward to ditching our over priced TV provider and chose specific apps...Disney Plus, affordable, great range of films, sitcoms etc but the lag or going too fast is really annoying and too frequent. Real shame as we love the concept

I do not understand why there are so many bad reviews when I've been using disney plus for over a year and found the service brilliant. I pay for my package though my mobile plan, Vodafone and find many different series and films to watch on both my tablet and TV. I would definitely recommend signing up and take no notice of these fake reviews. I'm a real person and not a robot

Buggy, slow, limited range and the use of password sharing between friends and family used to be helpful - the cash grabbers don't allow this any more. Really poor, such a shame. I'd recommend the turn to second hand, physical media. Pay for something you can keep.