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Dispatch it is a WhatsApp assistant that actually gets things done for your customers, not just one that talks to them. It plugs into the systems a business already uses, like inventory, CRM, booking tools, or an online store, so it can check the real answer and then take the action the customer asked for. That means booking an appointment, tracking a package, issuing a refund, or sending a payment link, right there in the chat. Customers don't need to download anything, log in, or remember a password. Their phone number is enough to identify them, so something like "where's my order" or "cancel my 3pm appointment" gets sorted in about 10 seconds instead of the couple of minutes it usually takes to open an app and dig through menus. Every answer comes from somewhere real. It's either a live action taken on the business's own platform, a calculation done properly instead of guessed, or a policy answer pulled straight from the business's own documents with the source pointed out. Nothing gets made up. It also runs on the business's own WhatsApp number, in their own voice, so customers just see the brand they already know. Everything is built and hosted in the EU with GDPR in mind from day one, and personal details are stripped out before any of it reaches the AI model. Most companies we work with are live with real customers in about four weeks.
Contact info
Romania
- dispatchit.eu
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