Dispensed Reviews 

3,268
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,626 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently report an amazing and positive experience, frequently praising the staff and customer service for being accommodating, friendly, understanding, and helpful. The service is often described as straightforward, simple, and easy, leading to quick turnarounds and efficient processes, with many appreciating prompt replies and fast support, making the user experience effortless. However, some customers noted issues with service reliability and professionalism. A few experienced delays with appointments and calls, sometimes without notification. There were also mentions of unsatisfactory customer service, including unhelpful or rude staff, and problems with prescription management, leading to frustration.

What people talk about most

Staff

Customers had positive experiences with staff, frequently describing them as helpful, understanding, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and efficiency of... See more

Service

Consumers find service to be positive, with many reviewers highlighting the helpfulness and understanding of... See more

User experience

Customers consistently note positive experiences with the user experience, often describing it as easy,... See more

Response time

Reviewers mention positive feedback about response time, with many praising quick and efficient service.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I find the entire experience from sign up to the consultation to even the AI enabled ordering to be best in class. like just a amazing experience, they are killing it

Rated 5 out of 5 stars

Dispensed are very accommodating and friendly, quick and easy to connect with. Very calm and easy to talk to. I highly recommend dispensed to anyone. Thankyou for helping me

Rated 5 out of 5 stars

Dr Dollie was very professional and concise, had an answer for every question i had about my prescription or laws surrounding the product. Thank you so much for your hard work and effort, I truly... See more

Rated 5 out of 5 stars

Really helpful information and a thorough consultation. The Nurse's and Doctor's were so friendly and supportive through the very easy process. Thank you!


Company details

  1. Pharmaceutical Company
  2. Delivery Service
  3. Doctor
  4. Software Company

About Dispensed

Written by the company

Alternative Healthcare Doctors

A subscription service with Australia-wide telehealth consultations.

Get started

Book a free initial consultation with one of our Clinicians.

We connect you with our qualified doctors to provide suitable therapies, allowing you to get treatment fast. There are no upfront fees, you only pay for your treatment plan if approved. We handle all appointments and applications on your behalf, making us 100% commitment free.

Hear directly from our customers

‘I don’t think I could ask for anything more from the team at Dispensed. From the initial consultation i found the staff and nurses to be very understanding and helpful . The process was very easy and fast. I would go as far as saying it is life changing to be able to legally access quality medication that truly helps .’

‘I’ve been a patient at Dispensed since 2023 and have nothing but awesome experience from the very 1st consult. Sign-Up was quick and it’s easy placing an order as the customer support team are quick to respond. Great quality products with an awesome variety too.’

‘Straight forward and simple consultations. Customer service is a 10/10 for me so far, very quick at responding to any concerns or enquiries I’ve had. Shipping times have been on time and last but most importantly the guys at dispensed clearly take pride in the brands they provide to thier patients - premium high quality 10/10 so far!’

Access Telehealth appointments when it suits you, Australia wide.

• In-depth health review and personalised treatment
• Compassionate care
• Online prescription filling and express delivery
• No referral required

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(3,268)

1,494 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT TRUST THEM

I went through the whole process, spoke with the nurse, then the doctor, we talked a lot, and when I went to buy the medicine, they couldn't find my prescription. Don't trust them. This is too serious for people to be treated this way.

June 9, 2026
Unprompted review
Dispensed logo

Reply from Dispensed

Hi, We sincerely apologise for your experience. We take feedback like this seriously and will review what occurred with our team to help prevent similar issues in the future. If you still require asisstance, please reach out to the team via LiveChat. Thanks, Dispensed

Rated 5 out of 5 stars

I always have different chat people

I always have different chat people, this afternoon I had Rodalyn, she is great I know why some people complain but I don’t see what are peoples issues? It is always quick really good quality and I’m frankly happy with the experience I get every time and they have even lowered there tub prices but the quality is still there and awesome thank u guys so much!

June 7, 2026
Unprompted review
Rated 1 out of 5 stars

Rubbish company

Rubbish company. Always late . Poor service . Dont go with this company

June 5, 2026
Unprompted review
Dispensed logo

Reply from Dispensed

Hi Mohammad, We sincerely apologise that your experience did not meet expectations. We take feedback seriously and are continuously working to improve our processes. If you have any outstanding concerns please reach out to the team via LiveChat. Thanks, Dispensed

Rated 2 out of 5 stars

Off shore customer service

Off shore customer service. Underweight orders. Vapes won’t work and four hours with support and no luck. Multiple emails. Can’t actually speak to anyone. They can block you from live chat and refuse to further assistance. Rude

June 4, 2026
Unprompted review
Dispensed logo

Reply from Dispensed

Hi Cameron,
We sincerely apologise that your experience did not meet your expectations. We take all feedback seriously. If there are any outstanding concerns that have not been resolved, please contact us directly and we will be happy to assist further. Thanks, Dispensed

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look