Dispensed Reviews 

3,218
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,661 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the helpfulness and understanding nature of the staff, including doctors and nurses, who provide professional and kind service. The overall customer service is frequently praised for being outstanding, making interactions pleasant and efficient. People find the entire process easy, straightforward, and smooth, appreciating quick response times and a seamless user experience. However, some customers noted issues with delays, such as appointments running late without notification. A few others found customer service ineffective, citing offshore support, understanding difficulties, and problems with prescriptions not being located after consultation.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their professionalism, helpfulness,... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and efficiency of the... See more

Service

Customers consistently note positive experiences with service, highlighting the professionalism and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the process is super easy,... See more

Response time

Clients share positive opinions on response times, with many praising the excellent communication and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Simple to follow questionnaire. Prompt reply by dispensed. Two telly calls later 15/20 mins, approved. Doctor and Nurse were both extremely understanding.

Rated 5 out of 5 stars

Dr Dollie was very professional and concise, had an answer for every question i had about my prescription or laws surrounding the product. Thank you so much for your hard work and effort, I truly... See more

Rated 5 out of 5 stars

Great experience from the nurse consultation and the doctors consult. They both were patient and friendly and if I had any questions or needed further explanations they took the time to make sure y... See more

Rated 5 out of 5 stars

using live chat and was communicating with Rodalyn.. Very helpful and got things sorted within 5mins.. quick and easy made it effortless..


Company details

  1. Pharmaceutical Company
  2. Delivery Service
  3. Doctor
  4. Software Company

About Dispensed

Written by the company

Alternative Healthcare Doctors

A subscription service with Australia-wide telehealth consultations.

Get started

Book a free initial consultation with one of our Clinicians.

We connect you with our qualified doctors to provide suitable therapies, allowing you to get treatment fast. There are no upfront fees, you only pay for your treatment plan if approved. We handle all appointments and applications on your behalf, making us 100% commitment free.

Hear directly from our customers

‘I don’t think I could ask for anything more from the team at Dispensed. From the initial consultation i found the staff and nurses to be very understanding and helpful . The process was very easy and fast. I would go as far as saying it is life changing to be able to legally access quality medication that truly helps .’

‘I’ve been a patient at Dispensed since 2023 and have nothing but awesome experience from the very 1st consult. Sign-Up was quick and it’s easy placing an order as the customer support team are quick to respond. Great quality products with an awesome variety too.’

‘Straight forward and simple consultations. Customer service is a 10/10 for me so far, very quick at responding to any concerns or enquiries I’ve had. Shipping times have been on time and last but most importantly the guys at dispensed clearly take pride in the brands they provide to thier patients - premium high quality 10/10 so far!’

Access Telehealth appointments when it suits you, Australia wide.

• In-depth health review and personalised treatment
• Compassionate care
• Online prescription filling and express delivery
• No referral required

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(3,218)

1,583 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Too expensive

Too expensive

July 11, 2026
Dispensed logo

Reply from Dispensed

Hi Natalie, We're sorry our service wasn't the right fit for your needs. We appreciate your feedback and will take it onboard. Thanks, Dispensed

Rated 5 out of 5 stars

Problem Solved

I had an issue with delivery and the team at dispensed were amazing. Thank you John and co. Appreciated. Always.

July 6, 2026
Unprompted review

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