What I love about you Distacart, not only this time but since I started buying from you is that: 1. you are consistenly reliable, 2. you do what you say you will do, 3. your electronic plateform is su... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Delivered the package earlier than expected.It was ready to eat snack items and enjoyed .Some of the items were not fresh, dried and hard to eat.Overal,items were not worth for money. Delivery was pr... See more
I absolutely love the fact that I can buy authentic local Indian products from anywhere in the world! It used to be quite a struggle to find the exact spices and ingredients I needed to make proper ma... See more
I have been ordering from them for many years now. If someone complains about high price that is shit we must understand that postage to out of country cost fortune. All I care about is authenticity o... See more
Company details
Written by the company
Dista (www.distacart.com) is an online marketplace for Indian products. You can find the largest collection of Indian products here, ranging from wellness, beauty, food, fashion, spirituality, and much more! Delivering to 40+ countries, including the US, UK, Canada, and Australia. Customs duties & tariffs included in the final price. Free shipping and 3-5 day priority shipping available.
Contact info
Whimbrel Rd 33701, 94555, Fremont, United States
- +1-855-253-4782
- happy@distacart.com
- distacart.com
4.6
Excellent
4K reviews
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I paid for 2 day shipping for $18.76…
I paid for 2 day shipping for $18.76 and it did not come in 2 days, it took a week and my $18.76 was not refunded for standard shipping.
April 14, 2026
Unprompted review
Reply from Distacart.com
Dear Denise Tester,
Thank you for your review. We are sorry to hear that you are disappointed with the delivery time of the order. We would like to clarify that the order timeline includes both the fulfilment period (3–5 business days) and the shipping period (3-5 business days) that you have chosen while placing the order. When combined, the estimated delivery date for your order was April 22, 2026.
We are pleased to confirm that your package was delivered on April 14th, 2026, which is well before the promised timeframe.
Please reach out at happy@distacart.com or call us at +18552534782 for more clarification or assistance, and we'll be happy to assist you further.
Thank you,
Customer Happiness Team
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I ordered gavyamart black sesame oil…
I ordered gavyamart black sesame oil and ingredients on package show groundnut oil. It’s very disappointing to receive products like that. I don’t know now if it’s groundnut oil or sesame oil
April 19, 2026
Unprompted review
Reply from Distacart.com
Dear Mandeep Kaur,
Thank you for sharing your feedback. As per our website, we have sent the same products as you have ordered.
Meanwhile, we have sent you a separate email with a detailed clarification regarding this matter. Kindly review it and respond at your earliest convenience so that we can assist you more effectively.
Thank you,
Customer Happiness Team
It was simple to order
It was simple to order
Price of ordered items was reasonable
Delivery was on time
April 14, 2026
Unprompted review
Excellent delivery and excellent product.
Excellent delivery of an amazing product. Distacart is highly reliable.
April 10, 2026
Unprompted review
Worst service ever
Worst service ever. There is no update on my order for more than a month.. order is not moving at all. There is no communication from their side. I am the one following and instead of re imburse or sending me other order..they keep saying it is stuck in customs. If you are ordering something imp..dont rely on them ..your order can take a year or might nvr be delivered..dont waste your time and money..i will never order anything from here.
April 19, 2026
Unprompted review
Reply from Distacart.com
Dear Mandeep Kaur,
Thank you for taking the time to share your review with us. We sincerely apologize for the experience you had with this order and completely understand how frustrating this situation must be for you. To resolve the issue on priority, we have sent you an email with the appropriate resolution. Kindly check and revert to it.
Thank you,
Customer Happiness team.
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Literally Perfect
Literally, perfect. Please keep up the good work, and I’ll keep ordering.
April 13, 2026
Unprompted review
I ordered view siddha tablets which in…
I ordered few siddha tablets for which in total cost was only about 850 INR to 900 INR . But I paid around 4500 INR to Distacart and got few items delivered few days ago and thought rest would be delivered as a separate order . There was a separate shipment generated for rest of the order and shows delivered without actually being even delivered , they are just a scam and no one is responding on their customer care whatsapp channel , I would not recommend them to anyone such a scam and fraudster site , please avoid them at any cost
April 12, 2026
Unprompted review
Reply from Distacart.com
Dear Shubhangi Harish,
Thank you for your feedback. We’re truly sorry to hear about your experience, and we understand how frustrating this must be. Upon checking, we are unable to find any order details. We request that you share the required details (order number or registered email ID) via email. This will help us to assist you further.
Please reach out to us at happy@distacart.com or call us at +18552534782 for any further assistance, and we will be happy to help you.
Thank you,
Customer Happiness Team.
Good to have access to products in the…
Good to have access to products in the Indian market coming to Europe like a local product with customs issues etc taken care of. The deliver time is however long. I got it six days after the estimated delivery date.
April 13, 2026
Unprompted review
Reply from Distacart.com
Dear Nanda Kumar,
Thank you for taking the time and for your feedback! At the same time, we sincerely apologize for the delay in the delivery of your order. We understand how important timely delivery is and regret the inconvenience caused.
Your feedback has been shared with our internal team for further review, as we are always looking for ways to improve our services and provide a better delivery experience for our customers.
Please reach out at happy@distacart.com or call us at +18552534782 for more clarification or assistance, and we'll be happy to assist you further.
Thank you,
Customer Happiness team.
Happy with the service
Happy with the service, good products and value.
April 14, 2026
Unprompted review
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The product I ordered arrived quickly…
The product I ordered arrived quickly and it was carefully packaged. The cost was very reasonable.
April 15, 2026
Unprompted review
Auto subscription without asking me
I just ordered once and never asked for subscription. But i keep getting this product every month . This feels like scam.
April 18, 2026
Unprompted review
Reply from Distacart.com
Dear Gaurav Dev,
Thank you for sharing your feedback. We truly apologize for the inconvenience and understand why this situation feels concerning. After reviewing your account, it looks like the subscription option was selected at the time of your initial order, which triggered the recurring deliveries. However, we completely respect your concern and have now cancelled the subscription from our end.
Please be assured that you will not receive any further automated orders or charges. This was not intended to cause any confusion or inconvenience.
Please reach out at happy@distacart.com or call us at +18552534782 if you have any clarification, and we'll be happy to assist you further.
Thank you,
Customer Happiness Team!
It was a nice experience
April 18, 2026
Unprompted review
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Speedy
Arrived very quickly in excellent condition. Fast and efficient. Product is excellent also
April 18, 2026
Unprompted review
Everything was good
Everything was good. But parcel took a little longer but it was manageable.
April 18, 2026
Unprompted review
the whole process was instant and…
the whole process was instant and convenient
April 9, 2026
Unprompted review
NICE PRODUCTS AND PAKAGING.
April 18, 2026
Unprompted review
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I like the product
April 11, 2026
Unprompted review
I received my items on time
April 8, 2026
Unprompted review
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