Distillersdirect Reviews 1,143

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

I placed an order with these folks on Sunday evening, and it was delivered promptly on Tuesday morning. I bought a couple of things on decent sale offers, and I honestly can't fault the service.

Rated 5 out of 5 stars

Good prices, securely packaged, fast delivery with a reasonable free delivery option! Came with a few little goodies too which was a nice cute touch. Can’t wait to try my drinks over the Christmas pe... See more

Company replied

Rated 5 out of 5 stars

Good communication post order,of a truffle gin that we couldn't find elsewhere. Arrived by dpd,one of the better couriers, in superb packaging. Can't comment on taste of gin as its a present for other... See more

Rated 5 out of 5 stars

Delivered on time. Perfectly wrapped with a few extra goodies (a pencil and sweets) thrown in, plus a handwritten note thanking me for my purchase lovely touches and things that set this company apar... See more

Company details

  1. Food, Beverages & Tobacco

Information provided by various external sources

Offering premium, niche and unusual drinks to your door


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars
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Reply from Distillersdirect

Hi Fran

We are delighted to learn about your positive experience with us and that you were happy with prices and service from our courier.
Your support is very much appreciated!

- Katie

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Rated 5 out of 5 stars

always a good service with excellent…pusses

always a good service with excellent customer service

February 14, 2025
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Reply from Distillersdirect

Hi Andy

Thank you so much for your kind words it is greatly appreciated. Thank you for your continued support and we look forward to your next order with us!

- Katie

Rated 5 out of 5 stars

Fast friendly reliable service 5*

Fast friendly reliable service, well stocked with a great selection.
First order was so good I immediately made another the next day.

Even got a personalised hand written thank you and sweeties from the owners.

February 19, 2025
Unprompted review
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Reply from Distillersdirect

Thank you for your wonderful feedback! We're happy to hear the selection was to your liking and we're glad you enjoyed the sweet treats and note included.

- Katie

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, all fine, price a tad high.

January 29, 2025
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Reply from Distillersdirect

Hi Linda

Thank you for your positive feedback. I'm glad to hear your order arrived in perfect condition. We strive to provide quality products and service. When you are ready to place your next order, kindly reach out to our customer service email, and we may be able to provide you with a more favourable price. We look forward to hearing from you!

- Katie

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Rated 5 out of 5 stars

Excellent service!

Fast delivery, well boxed and a cute little thank you gift!

February 14, 2025
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Reply from Distillersdirect

Hi Tori

It's lovely to hear you enjoyed the gift and your items were well packaged! Thank you so much for your feedback.

- Katie

Rated 5 out of 5 stars

I’m so happy that Distillersdirect have…

I’m so happy that Distillersdirect have got the smooth Gin Hibiscus and Peach 🌺🍑 I’d recommend then to anyone who’s looking for anything they need for a private party or a drinks picnic.

January 29, 2025
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Reply from Distillersdirect

Hi Yvonne

Thank you so much for your review. It's wonderful to hear you enjoyed the Gin! Cheers!

- Katie

Rated 5 out of 5 stars

easy use web site

easy use web site, fast delivery, item wrapped/packaged protectively

February 12, 2025
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Reply from Distillersdirect

Hi Jackie

Thank you for your kind words! We are thrilled to hear that you enjoyed your experience with us. Customer satisfaction is our top priority, and we are delighted to know that we were able to meet your expectations. We look forward to welcoming you back soon for another great experience!

- Katie

Rated 5 out of 5 stars

Amazing .

Amazing .. thanks for my gin which I cannot find else where for a reasonable price .. and the little sweats and thank you note was the cutest!

February 12, 2025
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Reply from Distillersdirect

Hi Nikki

I'm so glad to hear you are happy with our price on your favourite Gin! We're happy to hear you enjoyed the sweet treats and note included!

- Katie

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Rated 5 out of 5 stars

Great service

Great service! I was informed at every stage during the delivery

February 12, 2025
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Reply from Distillersdirect

Hi Tanya

I'm pleased to hear you were kept in the loop every step of the way with your delivery. We hope to serve you again soon!

- Katie

Rated 5 out of 5 stars

Always aprehensive ?

Always aprehensive when dealing with a Company for the first time? No worries here.Distillersdirect were efficient with dealing with my order from process to prompt delivery. Couldnt be more pleased. Many Thanks. 10/10.

February 10, 2025
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Reply from Distillersdirect

Hi Michael

Thank you for choosing us and putting your trust in our service! I'm glad to hear it all went smoothly for you. We look forward to welcoming you back for your second order!

- Katie

Rated 5 out of 5 stars

I worry about ordering spirits on-line

I always worry about ordering spirits in glass bottles on-line but I didn’t need to. Distillers Direct sent the bottle I ordered, in a tailor-made shock resistant cardboard packaging. Ensuring I received it safely and environmentally friendly too!!

February 10, 2025
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Reply from Distillersdirect

Hi Martyn

I'm thrilled to hear you felt confident in ordering from us and that our packaging met your expectations for safety and sustainability. It's our mission to ensure that every order arrives in perfect condition whilst being environmentally responsible. We appreciate your support!

- Katie

Rated 5 out of 5 stars

Excellent service 👍

Very easy website to navigate, super fast delivery and great prices, order packaged with care and a nice courtesy card included. I will definitely be a returning customer.

February 10, 2025
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Reply from Distillersdirect

Hi Julian

It's wonderful to hear you found our website easy to use with great prices. We look forward to having you as a regular customer!

- Katie

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Rated 5 out of 5 stars

Super speedy delivery

Super speedy delivery. First class experience. Would highly recommend.

February 10, 2025
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Reply from Distillersdirect

Hi Teresa

Thank you for sharing your experience with us. I'm happy to hear you would recommend us! We look forward to serving you again in the future.

- Katie

Rated 5 out of 5 stars

GREAT PRICE,FAST DELIVERY

GREAT PRICE,FAST DELIVERY.
THANKS GUYS.

February 10, 2025
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Reply from Distillersdirect

Hi Timothy

It's wonderful to hear you were happy with the price and prompt delivery! Thank you for choosing us!

- Katie

Rated 5 out of 5 stars

Excellent Service!

Ordering was easy and my delivery arrived quickly and was very securely packaged. This was my first order from DD and I would certainly buy from them again.

February 5, 2025
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Rated 5 out of 5 stars

Perfect!

Perfect transaction, Great communication, Superfast shipping, Totally recommended seller, A+++++

February 5, 2025

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