Excellent pricing, fast delivery by reliable courier. What more could they do? Wash my car while I'm waiting, but not too sure how...
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Nothing went wrong, I just selected 1 star instead of 5 stars by mistake, as I mentioned in comments item was very competitively priced and delivery was fast so please ignore my mistaken rating . Corr... See more
Buying a watertank for car, must be chinese made, very bad quality, lip ,holder brakes off, just because I placed it ,they don't refund, they will using the Fotos, proofs to having their refund from C... See more
Company replied
Recieved quickly and in original packaging. I have not installed it yet and hope that it functions.
Company details
Written by the company
Bent u klant bij DISTRIAUTO? Uw mening is belangrijk voor ons en we horen graag wat u denkt. Onze teams zetten zich dagelijks in om u de grootste keuze aan nieuwe auto-onderdelen tegen de beste prijzen te bieden. De klantenservice en ons commercieel team staan dagelijks tot uw beschikking om aan uw behoeften te voldoen. Onze IT-experts werken onophoudelijk om de website te optimaliseren en een nauwkeurige overeenkomst tussen de onderdelen en de voertuigen te garanderen. Onze prioriteit: uw tevredenheid.
Contact info
France
- distri-auto.be
4.0
Great
609 reviews
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May use AI-assist with repliesRead more
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God forbid you have a problem with…
Absolutely Terrible. You better hope you don't have a problem with delivery. Zero help from their customer service. Everything is automated replys and there is no phone number to call. WhatsApp number is also a dead end. Ridiculous.
Instead of receiving 4 winter tyres, I got delivered by GLS two correct tyres, one much larger tyre and a coat that was supposed to be sold on Vinted (WHAT?Seriously?).
Worst experience ever ordering tyres.
Waiting since one month now!
500euros owed to me.
I will file a Fraud Claim with Visa and file a complaint on TestAchat.
January 1, 2026
Unprompted review
Reply from Distri-auto.be
We’re very sorry for the experience you’ve described – it certainly does not reflect the service we aim to provide. To help us resolve this matter swiftly, please submit a support ticket through your online account so our after-sales team can investigate your order details and address your concerns regarding the delivery and product mix-up. Once your ticket is received, we will prioritize your case and work closely to find a solution. Thank you for your feedback; it’s invaluable in helping us improve our service.
Wrong part delivered, no return policy!!!
The website indicated the mapco 61560 oil filter fits my 2009 honda accord CU1. It does not however, since the outer diameter is 76, and it should be 65 (which I learned by ordering the part from another website). After indicating this to customer service, they stated: we delivered the correct part, so you will have to pay for the return delivery costs. This is not only unhelpful, it is also not according to EU warranty laws. After 9 mails, pictures and screenshots, they still refuse to accept free return, as is legally required of them. They seem to assume noone wants to go to court over a 15 euro part. This is unethical and illegal. Avoid this website at all costs!!
December 1, 2025
Unprompted review
Reply from Distri-auto.be
We’re sorry to hear about your experience and understand your frustration regarding the received part. We note that you’ve already been in contact with our customer service and have provided documentation about the issue. Please be assured that your case is being prioritized internally for a swift review and resolution in accordance with our policies and applicable consumer laws.
If you have any further questions or additional details to share, please continue the conversation through your existing ticket so our team can assist you directly. Thank you for your patience.
High Quality service
December 15, 2025
Fast shipping
October 6, 2025
Reply from Distri-auto.be
We’re sorry to hear about your experience and appreciate your feedback. If you haven’t already done so, please open a support ticket through your customer area so our after-sales team can investigate your issue promptly. We’re committed to resolving this matter and ensuring a better experience for you in the future.
Buying a watertank for car
Buying a watertank for car, must be chinese made, very bad quality, lip ,holder brakes off, just because I placed it ,they don't refund, they will using the Fotos, proofs to having their refund from China!! Means they sold it 2x because they don't refund it. (Even in this situation, China refund back). DON'T needs to return a defective/bad quality item!! Also they're not refunding back,lies about quality :((((
March 31, 2025
Unprompted review
Reply from Distri-auto.be
I'm sorry to hear about your experience with the water tank. Our products are carefully stored and we strive to ensure their quality. If you believe the product is defective, please contact our service team to discuss a possible return. We can offer a solution, such as a return or exchange, once the issue is verified. Your feedback is valuable, and we use it to improve our services.
Courier delivered my package exactly…
Courier delivered my package exactly where i wanted
April 9, 2025
Adequate afhandeling & update van…
Adequate afhandeling & update van uitlevering timing
April 7, 2025
Who will read this review?
Excellent pricing, fast delivery by reliable courier. What more could they do? Wash my car while I'm waiting, but not too sure how...
March 5, 2025
Still waiting for my part and nobody…
Still waiting for my part and nobody contacts me to inform me on the status of my package
February 19, 2025
Unprompted review
Reply from Distri-auto.be
I'm sorry to hear about the delay with your order. Please contact our customer service through our instant messaging or contact form for an update on your package status. We are committed to providing you with the necessary assistance and ensuring your order is delivered promptly.
Delivery was ok 👍🏻
February 15, 2025
just in time !
February 12, 2025
package not received after 14 days👎🏻👎🏻
January 26, 2025
Reply from Distri-auto.be
We apologize for the inconvenience regarding the delay in receiving your package. Since you have already opened a ticket with our service team, we will prioritize your request internally to ensure a swift resolution. Thank you for your patience.
The delivery was not in the time
The delivery was not in the time. And no contact service
January 28, 2025
Reply from Distri-auto.be
I'm sorry to hear about the delay in your delivery and the difficulty in reaching our contact service. Delivery times can vary due to transport conditions, holidays, strikes, or unforeseen circumstances. Please contact our service after-sales team through our instant messaging or contact form for assistance. We are committed to resolving your issue promptly.
Did not deliver the order
The purchased items (25EUR value) have never reached me. DHL tracking has shown that the parcel was never delivered and returned to the supplier but i have never received any notification of deliver note from DHL. When contacting the supplier i was informed that the delivery could not be made due to my fault and they will not refund the cost (see below).
In summary I lost 25EUR which are now with Distri-auto and got NOTHING, also i lost time waiting for my parts.
"Good morning,
According to the courier company, the order was not picked up at the parcel point and was therefore returned to our warehouse.
Unfortunately, the transport costs are higher than the price of the order, so we cannot give a refund in this case.
Thank you for your understanding.
Kind regards,"
December 6, 2024
Unprompted review
Reply from Distri-auto.be
I'm sorry to hear about your experience. It seems there might have been a misunderstanding regarding the delivery process. Please contact our service after-sales team through your customer account on our website. They will be able to investigate the situation further and provide you with the necessary assistance. We aim to resolve such issues promptly and ensure customer satisfaction. Thank you for bringing this to our attention.
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