Not a 4 star hotel
The rooms are incredibly average and look clean on first glance but not sure I would eat of of any of the surfaces.
The Air-conditioning unit in our room began to leak profusely onto our bed, after telling the front desk, three apes arrived in sandals with a ladder and 'Engineer' plastered on their T shirts, however were baffled by a simple air-conditioning unit, and proceeded to remake the bed while water was still pouring onto the sheets. When questioned they continued to hark '5 minutes, 5 minutes' as if the issue would fix itself if we all waited 5 minutes staring at it.
Eventually another man tuned up, fixed the problem and said it was our fault because we had the temperature lower than 22C, so essentially, you can use the air con but only if it is the same temperature as the scorching weather outside.
The food is awful, we did not eat any white meat there after getting some fried fish and it being red raw inside.
The water stations provided are not bottledwater, they are simply refilled by the hotel staff as we witnessed and there were hundreds of people unknowingly drinking dangerous tap water.
There are multiple shops at the front of the hotel, so again you can't even walk into the lobby without getting hassled constantly by them trying to take your money, the hotel supports this.
You are constantly hounded by people around the pool trying to sell you things, one lady even pointed at me and began making comments about my appearance.
Some items are only included in the 'All Inclusive' if the staff feel like it on that particular day.
Range of alcohol is also terrible, the white wine tasted like Lager....







