After a ridiculous wait for the shoes as mentioned in my last feedback I was contacted by management of diverge directly and Am pleased to say that a sensible and acceptable agreement was reach... See more
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See what reviewers are saying
Avoid this shop! It is a scam. I paid 125 quid for a pair of sneakers 2 months ago. After all delivery deadlines passed somebody from the shop wrote to me asking which size do I need (!). One confi... See more
Company replied
waited an unacceptable amount of time for my shoes to arrive but happily Joao took over the situation and resolved it fully to my satisfaction i am now the owner of a very nice quality pair of sn... See more
Company replied
I loved the basic design of the shoes. Simple and yet different. I customised and ordered without any problems. I was assisted correctly when deciding on the shoesize and kept informed about the proce... See more
Company details
Written by the company
DiVERGE offers premium handcrafted sneakers that you can customize, ethically made to order in Portugal.
Contact info
Rua Marco de Simães, 75, 4615-414, Macieira da Lixa, Portugal
- +351934443279
- diverge@diverge-sneakers.com
- diverge-sneakers.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Bilateral blisters from running shoes. Esthetically, I love the shoe but very uncomfortable.

Reply from Diverge Sneakers
Hi people were great in responding to…
Hi people were great in responding to me. There was the problem of the inscription that I asked for at the heel of the shoe not being done but I was told that next pair of shoes I shall get a discount.
I received my shoes but unfortunately the width of the shoes are too tight. I did send in my measurements .length and width, and re confirmed it a second time, . but the shoes taper at the top too quickly and cut off my outer toes pinching them slightly.. which make them difficult to wear. It is a real disappointment, as I think your shoes are great. I am not sure that one can buy shoes online.. I have to give my shoes away as I can’t wear them for a full day without the discomfort in my toes..

Reply from Diverge Sneakers
Honestly, one of the best leather sneakers I've ever worn.
Honestly, one of the best leather sneakers I've ever worn. The fact that they double-checked my sizing made me feel like I was having a private shopping experience. 100% recommend
Diverge is the best sneakers I've ever bought.
After seeing me using them... all my buddies now want to create their Diverge sneakers! ;)
Premium sneakers, premium service
Sneakers are as you’d expect premium just like the service. Joanne was very attentive and communicated via email at every step of the transaction.
Love the design but...
Love the design, make and colour of my new trainers.They are well made and I have received some lovely compliments about them. The only disappointment is the insoles, they are not very comfortable, especially if you like to walk alot. I brought some insoles for them hopefully this should solve the issue.

Reply from Diverge Sneakers
Incredibly comfortable boots
Incredibly comfortable boots, stylish and sustainable. Will come back for another pair for sure!
Great quality sneakers and they look…
Great quality sneakers and they look amazing too.
Customer service is also very supportive.
I might buy another pair soon
Excellent shoes
Loved the customisation. Great communication when I had a question about size. 2 week turnaround was advised but shoes arrived earlier. Really nicely made and fit well. Strongly recommend.
First time in my life my future…
First time in my life my future sneakers “wrote” me a letter! Actually that was super nice employee who asked me details about my shoe size and finally recommended take one size bigger (which was the most correct decision), then I received next letter with the description how my sneakers exactly produced. And finally they were sent to me. And now these are my favourite. Perfect quality, beautiful turquoise color, love it
Wow!!!
Precise measurement, double size control, perfect workmanship, speed of delivery.More beautiful than the photo, I highly recommend it.
Great product and amazing customer service
I've received the shoes in a timely manner for the holidays and they were exactly how I've designed it in the website. Joanne from customer service was super helpful on explaining me the sizing and on making sure it was the one I needed. My girlfriend loved the present. Thank you very much!
Everything was amazing especially the…
Everything was amazing especially the quality
Shoes are great
Shoes are great, but as I wrote, needed to have more 45 size then 44 (as Nike shoes ) thats why my right shoe is a bit tight. Color is perfekt, quality is 5 stars.

Reply from Diverge Sneakers
Love my sneakers
Right quality, exceeding expectation. Greet service
I just love you guys
I just love you guys. I just got my first pair delivered. I lost my job last week and I had totally forgotten I ordered them in the ensuing gloom of that. Let's face it at this price these are the kind of trainers (UK for sneakers) that you order when you have a job!! Zero urge to return them. They are mad good. And so are you. Keep on and do good things. I will definitely be ordering more again soon :)
Designed my very own sneakers for the…
Designed my very own sneakers for the very first time and they arrived yesterday and they are AMAZING, good quality and they just look mad cool! I must say customer service throughout the whole process has been so good, they reached out to me to make sure the size was correct before making the sneakers, delivery was fast and efficient and they even added handwritten note❤️ attention to detail is truly extraordinary! Love the brand and everything they stand for! Am so going to continue designing my own sneakers going forward, so many cool options and choices!
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