Diversion Stores Reviews 

32
TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

Amazing, had some trouble fitting some lights for a vw polo and spoke to the owner and he said bring it down and we will sort it for you for free, great customer service and very helpful

Rated 1 out of 5 stars

I ordered some small items on this site over a month ago and still haven't received anything. I have tried sending them an email on week 2 but he/she told me to wait a week until the item is back in s... See more

Rated 5 out of 5 stars

Would highly recommend Diversion, great friendly staff, always try and go the extra mile to ensure that you get the best of there service. Recently ordered a custom steering wheel from them more than... See more

Rated 1 out of 5 stars

Genuinely the worst customer service I’ve ever experienced. Ordered something on the 30th October with express delivery. In November I asked about the products whereabouts, and received an email sayin... See more

Company details

  1. Car Accessories Store
  2. Auto Accessories Wholesaler
  3. Auto Parts Store
  4. Racing Car Parts Store

Information provided by various external sources

Diversion specialises in accessories for your car. These range from sun strips to full body kits. Visit our store and find out what we have available for yours now!


Contact info

3.5

Average

TrustScore 3.5 out of 5

32 reviews

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3.5

All reviews

(32)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

Long wait

I ordered tesla stick on handles and assumed coming from UK to Ireland would be a week approx. Exactly a month later they arrived from China. I could have ordered these from USA for half the price or from China myself. Unfortunately being a birthday present that day came and went. They arrived today and product is really good so if you aren't in a hurry it's fine. The company should tell you if they have them in stock in UK.

July 25, 2023
Unprompted review
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Rated 5 out of 5 stars

Above And Beyond Customer Service!

Jack and Dion really go above and beyond for their customers! I was in dire need of a set of IE MAP sensor to complete a tune on my car, and they were only available form America direct, and IE didnt have shipping options to the UK. I stumbled upon Diversion on google on a Friday evening who listed the sensor I needed, so I emailed them and received a reply in short order. They had the sensors enroute on a stock order, which arrived bang on time and was shipped out to me the same day. Every email was answered quickly, and they are really nice guys to deal with. Customer service is a thing of the past in so many places, it is refreshing to find a shop that goes the extra mile to take care of its customers. I've only just scratched the surface of all the items they have available on their site, but will certainly be back, and highly recommend them to anyone considering using them.

June 23, 2023
Unprompted review
Rated 2 out of 5 stars

Meh🤷‍♂️

Wanted to give a 1 Star but I’d thought I’d be nice because there emails were always quick even if they did fob me off at every given opportunity.

So I ordered a Grill from them for my Golf at the start of October, I got a refund at the start of March because the item never arrived despite them telling me on countless occasions the item was on its way - insert excuse here (delayed shipping,lost in transit etc). I was trying so hard to be accommodating but initially the said they wouldn’t refund as it was special order item so that annoyed me but 6 months later they did.

It’s a shame because the company appears to sell good stuff, but a lot is rehashed stuff from Ali Express with an increase of prices.

March 3, 2023
Unprompted review
Rated 5 out of 5 stars

5 Stars All Day

Couldn’t ask for a better company I’ve been using them a very long time and bought things ranging from badges to custom carbon wheels. Just got a clutch and exhaust for my current car and the process is so simple and customer support is amazing. Will no doubt be using them again very soon!

November 18, 2022
Unprompted review
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Rated 5 out of 5 stars

Would 100% give these guys a 5* for the…

Would 100% give these guys a 5* for the quality and customer service they give. I have bought upwards of 6 items have received all items in a quick manner and the quality has been superb! Have them branded on my car and I’m not shy to show the fact I buy from them.

August 24, 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY! [EDIT]

the object i ordered has been shipped from china (they ship object from aliExpress), the customer service team took a month to confirm my address to procede with the shippment, now the ETA for my order is being delayed every day and it looks like it has not left china yet.
DO NOT BUY FROM THIS COMPANY
EDIT:
my order came in today after almost 3 months, the radiator grill i ordered is not what i received.
will ask for a refund.
STAY AWAY FROM THIS COMPANY!!!!

January 8, 2022
Unprompted review
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