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Rated 1 out of 5 stars

No response at all about my refund although they say 14 days policy.... After 3 e-mails I'm going to call....... Telefonisch geen contact gekregen en het was een Paypal betaling. Jammer dat ik... See more

Company replied

Rated 5 out of 5 stars

This is a very useful plugin(Divi Contact Module). I appreciate this plugin supporting the team. Because they also help me with instant live support. Thank you so much.

Rated 5 out of 5 stars

DiviJet Support is awesome. I was unable to send form submissions in Divi ContactPro to CC accounts. The team resolved a small bug in a matter of a day.

Rated 5 out of 5 stars

I had a specific issue with DiviJet auto translate and the whole team worked hard to get it solved. This efforts and the way the DiviJet team interacted with me, gave me so much confidence that I dec... See more

Company details

  1. Software Company

Written by the company

Divi plugins with first-class support


Contact info

4.1

Great

TrustScore 4 out of 5

50 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Divi Autotranslate: Game Changer in Multilingual Website Development

Multilingual websites are the future, but they have been hampered by over-complexity and inefficiency. You either need multiple plugins, separate website builds for each language, or over-the-top AI-based translation tools. Divi Autotranslate emerges as a transformative solution that streamlines localization.

We bought the plugin through Elegant Theme's Marketplace, and it was easy to get started. Installation took less than a minute, immediately setting it apart from overly complicated alternatives. Initial translation quality revealed some nuances that required refinement, but the plugin's flexible custom string override feature allowed us to quickly achieve precise linguistic accuracy across three languages.

DiviJet's customer support is by email. When we needed fine-tuning for French and Haitian Creole translations, their developer Farzoqe responded promptly, and logged into the site to figure it out. He implemented coding changes that delivered exceptional results.

This responsiveness demonstrated a commitment to continuous improvement that goes beyond typical plugin support.

The plugin's most promising feature is its Beta functionality, which automatically detects a visitor's system language and instantaneously switches the website interface—supporting an impressive 106 languages. While current SEO indexing is limited to the primary language due to JavaScript-based translation, this limitation is negligible for our multichannel marketing strategy, particularly when promoting through multilingual social media networks.

Our confidence in DiviJet's product and support led us to upgrade to a Lifetime Unlimited site license. We recognize that neural network translation is an evolving technology, and we're excited to be partnering with a customer-focused developer committed to pushing the boundaries of web localization.

For website designers looking for an elegant, efficient multilingual website solution, Divi Autotranslate gives advanced results with user-friendly implementation.

March 13, 2025
Unprompted review
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Rated 1 out of 5 stars

Do Not Share Your Credit Card Information with Divi – They Will Steal Your Money

My experience with Divi has been deeply disappointing. As a customer, I expected transparency and fairness, but instead, I encountered an unethical and opaque billing process.
I cancelled my subscription with a member of support team and received a refund for an order, after one year Divi withdrew funds from my account again for no reaseon.
The company provided no prior notification of this charge, which I find completely unacceptable.
The issue is further compounded by the fact that their website does not offer a clear way to cancel automatic renewals or check the subscription status. The system appears to be designed to exploit customer inattention.
Despite nearly a month of back-and-forth communication with their support team, the issue remains unresolved. My patience has worn thin, and I would caution others against trusting this company with their payment information.
If you value your time, money, and peace of mind, think twice before using Divi's services.

December 17, 2024
Unprompted review
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Rated 5 out of 5 stars

Amazing developers

The developer's willingness to help improve the functionalities for the plug-ins is amazing. Thank you for all the assistance Farzoqe!

October 22, 2024
Unprompted review
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Rated 1 out of 5 stars

Refund policy is a lie.

Had some issues with the plugin and requested a refund. Was promised a refund within 10 business days but nothing ever came. Further inquiries have gone unanswered. Beware!

March 28, 2024
Unprompted review
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Rated 1 out of 5 stars

No response at all about my refund…

No response at all about my refund although they say 14 days policy....
After 3 e-mails I'm going to call.......

Telefonisch geen contact gekregen en het was een Paypal betaling.

Jammer dat ik er zoveel energie in heb moeten steken om mijn geld terug te krijgen. Het is wel teruggestort nu.

November 28, 2023
Unprompted review
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Reply from DiviJet

Hallo Erik,

Bedankt voor je bericht. Wat vervelend dat je de refund niet hebt ontvangen. Ik kan mij niet voorstellen dat je na 3 mails geen reactie hebt gekregen, kan het zijn dat je op een gesloten ticket hebt gereageerd? Credit Card refunds, hoewel erg zelfzaam, worden wel eens geweigerd door de ontvangende bank. Dat kijken we graag even voor je na.

Als je een mailtje naar finance@divi-jet.com kunt sturen met daarin je order nummer en de laatste 4 cijfers van je creditcard, dan zal mijn collega hier even naar kijken.

Alvast bedankt.

Groet,

David
DiviJet Support

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