No response at all about my refund although they say 14 days policy.... After 3 e-mails I'm going to call....... Telefonisch geen contact gekregen en het was een Paypal betaling. Jammer dat ik... See more
Company replied
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No response at all about my refund although they say 14 days policy.... After 3 e-mails I'm going to call....... Telefonisch geen contact gekregen en het was een Paypal betaling. Jammer dat ik... See more
Company replied
This is a very useful plugin(Divi Contact Module). I appreciate this plugin supporting the team. Because they also help me with instant live support. Thank you so much.
DiviJet Support is awesome. I was unable to send form submissions in Divi ContactPro to CC accounts. The team resolved a small bug in a matter of a day.
I had a specific issue with DiviJet auto translate and the whole team worked hard to get it solved. This efforts and the way the DiviJet team interacted with me, gave me so much confidence that I dec... See more
Divi plugins with first-class support
Gelderlandstraat 8, 7543WN, Enschede, Netherlands
Hasn’t replied to negative reviews
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Multilingual websites are the future, but they have been hampered by over-complexity and inefficiency. You either need multiple plugins, separate website builds for each language, or over-the-top AI-based translation tools. Divi Autotranslate emerges as a transformative solution that streamlines localization.
We bought the plugin through Elegant Theme's Marketplace, and it was easy to get started. Installation took less than a minute, immediately setting it apart from overly complicated alternatives. Initial translation quality revealed some nuances that required refinement, but the plugin's flexible custom string override feature allowed us to quickly achieve precise linguistic accuracy across three languages.
DiviJet's customer support is by email. When we needed fine-tuning for French and Haitian Creole translations, their developer Farzoqe responded promptly, and logged into the site to figure it out. He implemented coding changes that delivered exceptional results.
This responsiveness demonstrated a commitment to continuous improvement that goes beyond typical plugin support.
The plugin's most promising feature is its Beta functionality, which automatically detects a visitor's system language and instantaneously switches the website interface—supporting an impressive 106 languages. While current SEO indexing is limited to the primary language due to JavaScript-based translation, this limitation is negligible for our multichannel marketing strategy, particularly when promoting through multilingual social media networks.
Our confidence in DiviJet's product and support led us to upgrade to a Lifetime Unlimited site license. We recognize that neural network translation is an evolving technology, and we're excited to be partnering with a customer-focused developer committed to pushing the boundaries of web localization.
For website designers looking for an elegant, efficient multilingual website solution, Divi Autotranslate gives advanced results with user-friendly implementation.
Proactive support and help in a timely manner. How it should be. Much appreciated.
Love your product and have used it for some years. I now had a probelm and I thank you for your support and fixing the problem for me!
DiviJet Support is awesome. I was unable to send form submissions in Divi ContactPro to CC accounts. The team resolved a small bug in a matter of a day.
My experience with Divi has been deeply disappointing. As a customer, I expected transparency and fairness, but instead, I encountered an unethical and opaque billing process.
I cancelled my subscription with a member of support team and received a refund for an order, after one year Divi withdrew funds from my account again for no reaseon.
The company provided no prior notification of this charge, which I find completely unacceptable.
The issue is further compounded by the fact that their website does not offer a clear way to cancel automatic renewals or check the subscription status. The system appears to be designed to exploit customer inattention.
Despite nearly a month of back-and-forth communication with their support team, the issue remains unresolved. My patience has worn thin, and I would caution others against trusting this company with their payment information.
If you value your time, money, and peace of mind, think twice before using Divi's services.
Don’t even think about buying any of these plugins without shame, they don’t work well and the support is terrible, they waste your time, they don’t solve anything, look for other alternatives, cheap is expensive
Quick response and handling of my request – very good!
The developer's willingness to help improve the functionalities for the plug-ins is amazing. Thank you for all the assistance Farzoqe!
Quick response and they solved my problem.
The firewall was blocking the translation. Product support helped to identify and solve the issue.
There were a few problems correcting a bug but the technical support always responded quickly and with great effort until everything was resolved and working perfectly.
Had some issues with the plugin and requested a refund. Was promised a refund within 10 business days but nothing ever came. Further inquiries have gone unanswered. Beware!
the support was really good i had a little problem and them sort it out
No response at all about my refund although they say 14 days policy....
After 3 e-mails I'm going to call.......
Telefonisch geen contact gekregen en het was een Paypal betaling.
Jammer dat ik er zoveel energie in heb moeten steken om mijn geld terug te krijgen. Het is wel teruggestort nu.

Reply from DiviJet
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