Denney Diving - Diving Direct Reviews 

2,187
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the swift delivery service, often noting items arrived promptly or even ahead of schedule. Many people are highly satisfied with the quality of the products, finding them reliable and exactly as described. Reviewers frequently highlight the excellent service, described as professional, efficient, and stress-free. Customers appreciate the competitive and fair pricing, alongside a good selection of products and a clear, easy-to-use website. The staff are consistently praised for being incredibly helpful, knowledgeable, and honest, offering valuable advice without pressure.

What people talk about most

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Product

Reviewers mention positive feedback about product quality, with many describing items as first-class,... See more

Service

Clients share positive opinions on service, with many reviewers describing it as excellent and outstanding,... See more

Price

Reviewers highlight positive aspects of price, with many customers consistently praising the great and... See more

Staff

Consumers find staff to be exceptionally helpful and knowledgeable, with many reviewers praising specific... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Availability of product - good price and quick delivery. Only odd thing is that wheel colour of TUSA Travel Roller Bag (Large) wasn't blue, as shown on the website, but black instead. Not a major pr... See more

Rated 5 out of 5 stars

Chris Denney in customer service was amazing. He was so helpful assisting me in choosing what product to buy. He helped me ship to Malta, as on your website you only ship to the UK but I recently move... See more

Rated 5 out of 5 stars

I recently purchased swimming goggles from Diving Direct and I honestly cannot praise them enough, especially Chris, who was incredibly helpful throughout the process. From sending me comparison pict... See more

Rated 5 out of 5 stars

Fast delivery, good description. The mouthpieces are well made and sturdy with good gum protection. I found the gape (jaw separation) a little wide for me but this will be easily reduced by carving a... See more


Company details

  1. Dive Shop
  2. Outdoor Sports Store
  3. Sporting Goods Store
  4. Swimwear Store

Information provided by various external sources

Established 1954, Denney Diving is the North's premier dive store with an unparalleled quality of customer care and service to both individuals and organizations in the diving world. We hold a large stock of equipment, most can ship for Next Working Day UK Delivery when needed. We are Premier Dealers for : Cressi Sub, Aqualung ,Mares, Aqua Sphere, Head, Scubapro, Suunto, Oceanic, Apeks, Atomic & More We strive to provide You the customer with the best quality service & advice.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

All reviews

(2,187)

87 reviews in the last 12 months

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Rated 5 out of 5 stars

Great company.

Quick delivery. Ordered the wrong pair of flippers and were quickly changed and refunded difference. Communication was also very swift. Highly recommend this company.

July 25, 2024
Rated 5 out of 5 stars

Brilliant

Brilliant. Great communication. I used the chat on line and the assistant helped me as I was unsure on what type lens I needed to buy for a new dive mask as I wear varifocals. Extremely knowledgeable and assisted me all through the process.
Dive mask delivered within 48 hrs. Superb mask.
Excellent company highly recommend.

July 26, 2024
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Rated 5 out of 5 stars

Best service from any company I have…

Best service from any company I have ever used, nothing was too much trouble, needed a new weight pocket for a Tusa BCD and a dive knife, ordered Wednesday got it Thursday!! I'll be back for more and spread the word in my club!! Chris you are a star.

July 11, 2024
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