Divvia Reviews 999

TrustScore 4 out of 5

3.9

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Rated 2 out of 5 stars

Perhaps suitable for some basic POS uses, but for e-commerce and online stores the sales experience is very disappointing and throws up many red flags. There is very little tangible information given... See more

Rated 5 out of 5 stars

Claire was awesome!! She was super fast at getting my change of account done, knowledgeable about trouble shooting, great attitude, made things a lot less complicated for me as a business owner. Highl... See more

Rated 5 out of 5 stars

Clare is an awesome customer service rep. As I saw from other reviewer. I called to cancel due to not updated competitive rates. She saw I was on it trying to get it done before month end , and when i... See more

Rated 5 out of 5 stars

Service as a whole from Canada POS was questionable, I was a merchant for over 5 years and was never offered better rates until I called to cancel and switch providers. The cancellation process was al... See more

Company details

  1. Payment Service

Written by the company

We are an end-to-end merchant services company providing Canadian companies in nearly every industry seamless solutions for credit and debit processing via terminal, wireless, mobile, and online payment solutions. Specializing in the small to mid-sized business segment; Canadian companies choose us because we provide value beyond payment processing. We support many of Canada’s thriving businesses with one guiding principle: putting people first, and we observe this commitment every day in the way our team supports each other and our clients.


Contact info

3.9

Great

TrustScore 4 out of 5

999 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Your divices showed up 3 days after our…

Your divices showed up 3 days after our event. Even though we ordered them 1.5 months in advance, called
3 times a week before to make sure. Now even though we recieved them to late for what we are using them for, we have to deal with getting them back to you

October 11, 2022
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Rated 5 out of 5 stars

Top notch!

Just when I thought everybody had given up on me and my issues with an app on my terminal would never go away, Michelle calls! And an issue that had been happening for far too long is resolved in 10 minutes! That's what I call top notch. They were looking out for me and I didn't even know it.

February 17, 2023
Unprompted review
Rated 5 out of 5 stars

Clare is amazing!

When I was facing some setup issues, I had the fortune of contacting Clare Wanzama. She was able to answer all of my questions (which there were many of). When she needed to involve outside parties, she would take that away and get back to me in a timely manner, making sure that I was in the loop every step of the way. She made sure every little thing was taken care of and it was as minimally impactful on me as possible. Quite honestly, Clare offers the best, friendliest, and most professional customer service that I've experienced in a very, very long time!

February 8, 2023
Unprompted review
Rated 5 out of 5 stars

amazing

Michelle did an amazing job and was able to help me with my concern as quickly as the computer would allow.. Thanks for the wonderful support

February 9, 2023
Unprompted review
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Rated 1 out of 5 stars

Service suck!

Service suck!
Dec/22 as a new customer, the equipment doesn't work due to unable to charge. We got left out without proper working equipment!

February 7, 2023
Rated 5 out of 5 stars

Thanks Salma!

Thanks Salma you were great as always. 3rd time speaking with you and very helpful. Thanks for your help and the changes you made fir me. Appreciated!
Marc Freedman

February 2, 2023
Unprompted review
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Rated 5 out of 5 stars

thank you Michelle Wade for your…

thank you Michelle Wade for your professionalism and kindness and cool sense of humor, you and your colleague MS. Salma Ibnoucheikh have fixed all the problem that i have in my acc. and gave the refund from the overcharges

January 27, 2023
Unprompted review

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