DIY E-Liquids Reviews 

146
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, most reviewers were somewhat happy with their experience overall. Consumers consistently praise the wide variety of choices and affordable prices offered by the company. Many people find the online platform extremely simple to navigate for placing their daily orders smoothly. Shoppers often highlight the exceptionally fast shipping and dispatch times for their favorite purchases. Some reviewers were not happy with customer communication and the complete lack of responses to inquiries. A few individuals experienced frustrating delays regarding missing items, unfulfilled orders, and prolonged refund processes. Buyers also noted occasional delivery mistakes involving incorrect products arriving instead of what was requested.

What people talk about most

Order

Reviewers highlight ambiguous aspects of order, as opinions on the ordering experience are heavily divided.... See more

Product

Customers had positive experiences with product, noting great flavours and a good selection of stock.... See more

Delivery service

Reviewers mention ambiguous feedback about delivery_service. Many consumers praise the fast shipping times,... See more

Response time

Users describe profound frustration with response_time, consistently reporting that emails, online contact... See more

Service

People report positive experiences with service, highlighting excellent quality and prompt delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service from company - even when DPD dumped it in a garden on another street they immediately started a search. Parcel eventually received but would suggest not using DPD! 🫣

Rated 5 out of 5 stars

Have been buying e-liquids from these guys for years. Always great quality and reliable. Would highly recommend DIY E-Liquids. Keep up the good work 👍

Rated 5 out of 5 stars

Easy to order online. Great choice of flavours. Speedy delivery. Have used this company for a number of years now and have always been satisfied.

Rated 5 out of 5 stars

Nice easy transaction ,quickly delivered and safely wrapped no damage in transit 5 star service thankyou


Company details

  1. Vaporizer Store

Written by the company

DIY E-Liquids UK provides you premium e liquids, flavour concentrates, DIY vape juice supplies, vape kits, vape mods & vape accessories in versatile range.


Contact info

3.0

Average

TrustScore 3 out of 5

146 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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3.0

All reviews

(146)

58 reviews in the last 12 months

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Rated 1 out of 5 stars

Fake Elux

Order delivered later than it should've. Paid extra for guaranteed next day delivery and it arrived 3 days after I ordered it. Then when I opened them, 2 of the Elux's were fake and one was a pro varient. The support is useless so nothing has been resolved. Not happy.

June 23, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent flavour vape juice been using…

Excellent flavour vape juice been using the same flavour for three and half years and good turn around with the delivery, i would highly recommend others to use this company, at some point i will try other flavours but enjoy the blackcurrant aniseed menthol.

April 15, 2022
Rated 2 out of 5 stars

Not happy with the flavour of the e…

Not happy with the flavour of the e juice

April 15, 2022
DIY E-Liquids logo

Reply from DIY E-Liquids

We are very sorry to hear that you were not happy with your purchase.

We stock a variety of products from different brands and manufacturers and understand everyone's personal preferences regarding flavour is different.

We would like to resolve this for you as soon as possible, can you please contact us at info@diyeliquids.co.uk so that a member of staff can help you with this issue.

Kind regards,
Customer services
DIY E Liquids.

Rated 5 out of 5 stars

Juices

Excellent flavours and great value for your money. They always have offers on and I would highly recommend DIY eliquids

April 14, 2022
Rated 4 out of 5 stars

Variety of Flavours

Love the variety and the volume of flavours available for vapes. And for the price defor worth it

I have had a few issues with the vapes I received and previous orders have been rectified. But this is not the fault of DIY i believe this is the vape itself

April 14, 2022
DIY E-Liquids logo

Reply from DIY E-Liquids

Hi Yasmin,

Thank you for your kind review, we are happy to hear that you enjoy our large selection of products available to buy at DIY E Liquids.

We also appreciate the opportunity you gave us to resolve any issues you had with your previous order.

Kind regards,
Customer services
DIY E Liquids.

Rated 1 out of 5 stars

Took a week to deliver and when I’ve…

Took a week to deliver and when I’ve finally received the order the pods for my elf bar where missing. I’ve send an email but I haven’t got any reply from them . I won’t use them in the future

April 3, 2022
DIY E-Liquids logo

Reply from DIY E-Liquids

We are very sorry to hear that you had this issue.

We did receive your email but because it was sent on Saturday evening, we replied at the earliest available opportunity which was Monday morning.

To resolve this issue for you as soon as possible, we issued you a refund for the missing item.

We apologise for any inconvenience caused.

Kind regards,
Customer services
DIY E Liquids

Rated 5 out of 5 stars

Great products I've been purchasing a…

Great products I've been purchasing a wide range of products from e liquids and have never been dissatisfied this time for for the disposable vape pens very cheap compared to other companies that's why I've given 5 stars.

March 31, 2022
Rated 5 out of 5 stars

Best juice I’ve had so far and cheapest…

Best juice I’ve had so far and cheapest 😁, expectations were low when I ordered 10x 100ml shortfalls for £25. Thought I’d give it a try and tbh tastes better than the stuff I buy for £13 for 50ml. Just the right amount of flavour not too much or too little. Got yourself a new customer put it that way 😁

March 30, 2022
Unprompted review
Rated 4 out of 5 stars

Mystery Box

My order arrived fairly quickly and the e liquids I received are okay (apart from requiring herculean strength just to get the bottles open). I don't believe I got the amazing bargain that's advertised on their website - I'd say I got what I paid for and that's fine. Overall I'm happy enough but probably wouldn't go for a mystery box again.

May 11, 2021
Unprompted review

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