While we are still in just the beginning stages of building our pool, it has been a great experience thus far. The savings alone appear to significant , in the tens of thousands, as compared to large... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We reviewed numerous pool companies and found pricing to build a pool quite expensive. We ran across DIY pools and we are into the design and now engineering stage. so far DIY has been very helpful in... See more
Company replied
The design process is good and gave me a chance to modify until I was happy with it. Design team made some minor errors which cost me another week for review. I wasn't sure how critical these items w... See more
I live in Southeast Florida and have wanted a pool for some time - I am also a realtor and have heard many nightmare stories regarding the pool building experience with local pool companies. I was in... See more
4.7
Excellent
142 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Making pool designs and the process…
Making pool designs and the process easier
July 14, 2025
Unprompted review
DIY Pools and Spas has made building our pool a reality
DIY Pools and Spas has made building my own pool a reality and we have saved alot of money. The step by step guidence and weekly coaching calls make this possible for any homeowner willing to do a little work.
July 14, 2025
Unprompted review
Design was great
Design was great. Full landscape design upsell was not great. Revisions and timeframes are not the best. I listed exactly what I wanted multiple times to avoid revision but designers disregarded resulting in an extra 10-15+ days.
July 11, 2025
Unprompted review
Build Your Dream Pool DIY and Save!
I looked for a year to find a reputable company that could help me be a project manager on my own pool project. The DIY Pool Builder program not only guides you along the way but they have a staff to help with any questions you might have. They are experienced in the pool business and they want to help others build the pool of their dreams that they can afford!
July 7, 2025
Unprompted review
Quick and Easy
May 8, 2025
Unprompted review
So far so good.
So far it's been pretty straightforward and easy. I'm just beginning the process with my permit application.
July 1, 2025
Unprompted review
They are very helpful and encouraging.
July 1, 2025
Unprompted review
Professional and great customer service
Professional and great customer service
June 22, 2025
Unprompted review
Pool design was exactly what we were…
Pool design was exactly what we were looking for, easy to make adjustments to design. Plans and engineering passed the permitting on first submission.
June 22, 2025
Unprompted review
The design people seem to be very good
The design people seem to be very good. Communication could have been better between some of the people not in design.
June 9, 2025
Unprompted review
Excellent experience with Diy pools
June 17, 2025
Unprompted review
it's a process but with DIY's help it's easy to follow.
I'm glad to know I can reach out to DIY if I am in doubt of something or if I need something explained in more detail they are available to answer any questions.
June 11, 2025
Unprompted review
So smooth and easy to use
The system is straight forward and allowed me to come back to different steps along the way if i needed to.
June 9, 2025
Unprompted review
Clear communication
I'm still building my pool with DIY pools and Spas but to date the information has been clear and all steps have been easy to follow.
June 9, 2025
Unprompted review
The timeline has been exactly what was…
The timeline has been exactly what was promised. We only wish we completed our patio earlier to have submitted earlier to DIY.
June 8, 2025
Unprompted review
These guys are great
These guys are great. The team is organized and the process is step by step. Best of all I feel in control of the process and end result.
June 5, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.