It’s difficult to find much more to say about this company. We initially worked with them to design our DJ materials, and that process went very well. However, when we wanted to proceed with th... See more
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Wish i read the reviews before. Places a large order of £250 for three different skins with all the upgrades and paid £10 for the fast track delivery. Now having to pay import fees of £87. Have emaile... See more
Would give no stars if it was possible. Absolutely horrific customer service ! No replies to emails or WhatsApp’s. Charged £170 for a skin and didn’t inform me that I would then be charged another £50... See more
The service is terrible I definitely would not recommend as their customer service is slow and unresponsive. Also they failed to mention that there is a customs charge to pay as the item is coming fr... See more
TERRIBLE: no response, no product shipment, no refund
Ordered a skin including my individual name end of Dec 2021. Took them over a week for an initial response with the words "sorry, we were closed over the holidays. The designer will get in touch with you anytime soon for an initial draft." That was their last email to me. No draft, no response to my numerous requests about the status of the order. I canceled the order and kindly asked for a refund several times - no response.
Fortunately I paid with Paypal so I could bring this case forward to Paypal's buyer protection. Eventually Paypal gave me a full refund. Nothing heard from DJ Skins ever since.
My view on DJ-Skins communication behaviour:
Email: no response
WhatsApp: seems to be presales only (and: calling the number won't bring you anywhere)
Skype: no response
Five star reviews on their own web page: pure self-adulation in my opinion, don't let those fool you, too... better look out for ratings on independent web pages
Bottom line: do NOT place an order here, there's trouble ahead!
June 6, 2022
Unprompted review
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Avoid this company
Avoid this company. Had issues with the delivery. Poor communication and late or no response at all. They claimed their would be a delay in delivery due to printing error. Guess what it was delivered with a printing error. When I emailed them explaining the issue. No response. Terrible after sales. Save your money go elsewhere
June 1, 2022
Unprompted review
AVOID. Poor product and then they ignore communication.
Ordered a skin for Adam A7X monitor.
Took them over a week to send it out.
When it arrived the printing was very low res and blurry. Contacted them to say I wanted to return it and they ignored the email.
Sent the skin back and told them, still no reply. Now having to claim back through credit card.
Definitely would recommend avoiding them.
January 18, 2022
Unprompted review
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