Phase One DJ Store Reviews 

What a great experience buying my new Pioneer PLX 1000 Turntable from Phase One DJ shop in Darlington.

Went in and spoke to Mike who clearly knows what he's talking about.

Had to wait about 10 days for the item
To come into stock but as soon as it came in I got a call and popped in.

Had a lovely chat with Mike and what I especially liked was that he didn't rush me at all and also didn't try and sell me the most expensive Cartridge for my Turntable. He sold me a good product he recommended and said don't rush into things and just buy the most expensive. I appreciated that.

I could have bought it from Argos or another shop but I've bought from this shop a few times and they only sell quality products and like I said, they know their products and learn what the customer is doing and act appropriately.

Thank you. I'll be back for my next one at some stage.
Cheers Chris

Contact with Phase one Website..
Looking for a UFO light.
That was posted on Youtube..
Ordered it .
It turned up the next day..
Fantastic service..
Highly recomended..

Fantastic service as always thank you for all your help and advice

Bought an item which went faulty after 4 months during the one year warranty period. T&C say the buyer is responsible for return postage / courier costs which can be quite expensive for DJ gear and they do not get reimbursed even if the item is replaced or repaired by the manufacturer. I believe this is against what is set out in the Consumer Returns Act. Potential customers should be aware of this as it can be costly.

Can't thank Mike enough at Phase One, I've spent around 2 months carefully selecting products from his store, continuously touchin base with Mike asking questions (he was very patient to put up with me), he answered all my questions honestly and gave me solid honest suggestions... Finally placed a big order and he went all out to make sure I received everything the very next day... Don't go anywhere else, make Phase One your one-stop dj shop!

As a first-time customer, I felt it only right to pass on my gratitude and praise to the team at Phase One DJ Store and applaud them for their hard work. I ordered an extremely well-priced 'Equinox Contour Screen' package on Sunday afternoon and received my goodies on Tuesday morning. Talk about impressed...I certainly was and I'll definitely be re-visiting this excellent store again soon! All the best to you and yours. Cheers! Mark.

I could not recommend this company enough! I am so glad I found them online. Despatch is so fast and excellent customer service. I wouldn't recommend anyone else.
Thanks again guys and keep up the good work! We will be back!

Prompt communication via Messenger for product stock update . Great service and fast delivery Recommended Thank you

Hi, Just received my Pioneer DDJ-400 Bundle: x 5 items (PIONEER: DDJ-400 DJ CONTROLLER/DM-40 SPEAKERS/HDJ-X5 HEADPHONES/DECKSAVER DDJ-400 COVER/ AUDIO LEAD (2RCA Plugs- 2RCA Plugs) 1.5m).

Ordered yesterday after contacting Sales team (Mike). Not tried any of the equipment yet, but everything opened & checked & all correct items sealed & correct documentation inc.

Really quick & easy to deal with….straightforward….Next Day Delivery As Promised by Mike.

Regards,

Mr M McCormick

Have bought stage lights from Phase One on three occasions i- the latest being last week - and cannot fault them for pre-sale advice, speed of despatch, quality of after-sales service and pricing. All 5 star in my opinion - I wouldn't go anywhere else.

great service, products and price. Mike was very helpful, cannot fault them. Great UK store