Vivino Reviews 

12
TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Electronics & Technology

Information provided by various external sources

Never forget another wine! Our app and wine community offer an up to date catalog with prices, stores, regions, grapes and reviews.


Contact info

2.2

Poor

TrustScore 2 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.2

All reviews

(12)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Wine Order

Order wine and after ordering they then sent me a thirty per cent discount to use...tried to use it for a second order and it could not be used...their CS reps "Vivian" are bots and are no help at all...do not use!!

September 1, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

0 customer service …

Bought 6 bottles of Juan Gil blue label and got instead silver label. It is imposible to get in contact with a real person at vivino. I have opened a ticket in their virtual support but nothing has happened. Contacted Andrup vin who is the sender but they cannot do anything as I bought them through vivino. Really crappy service as the bottles were a wedding present

May 1, 2024
Unprompted review
Show reviews in all languages. (12 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look