DK HARDWARE SUPPLY Reviews 1,468

TrustScore 4 out of 5

3.9

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Many customers found the ordering process easy and appreciated the free or reasonable shipping costs. People were often able to find specific, hard-to-locate products and parts, with many noting the good quality of these items. The company is praised for having a wide selection and for providing constant updates on orders and tracking. However, some people were dissatisfied with aspects of the product and delivery. There were instances where ordered parts did not fit, product specifications were unclear, or items arrived with quality issues like scratches or damaged components. Some customers experienced slow shipping, unexpected delays, or issues with back-ordered items. A few also reported discrepancies between advertised prices and actual charges, or surprisingly high shipping fees that sometimes changed after the initial order.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. While some reviewers found the product to be... See more

Order

Reviewers mention ambiguous feedback about order. Many customers found the ordering process easy and... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers report fast shipping, with some... See more

Quality

Users describe ambiguous interactions with quality. While some customers received items that were well-made,... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers finding products at affordable prices and... See more

Based on these reviews

Rated 4 out of 5 stars

Affordable and fast, but the part I ordered did not fit my refrigerator. There were not many specs to verify ahead of time. They processed my refund but not to credit card, just store credit

Rated 4 out of 5 stars

Easy peasy company to deal with. My only issue is the product label changed, which was confusing, so it was a simple fix on their website.

Rated 4 out of 5 stars

I appreciate the ease of ordering and free shipping. The part was correct and fit as it should.

Rated 4 out of 5 stars

DK was one of the few vendors that had piece of hardware I needed. Prices were reasonable. Shipping was a bit slow though (~2.5 weeks) which would have been good to know prior to placing the order.


Company details

  1. Hardware Store

Information provided by various external sources

Come check out our large selection of both home and auto supplies. DK Hardware offers free quotes and volume discounts with our low price guarantee!


Contact info

  • Northwest 6th Avenue 208, 33009, Hallandale Beach, United States

  • dkhardware.com

3.9

Great

TrustScore 4 out of 5

1K reviews

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Rated 1 out of 5 stars

DK Hardware is a sham company

DK Hardware is a sham company. They don't actually stock the products they say. After you place an order and they take your money, they'll email you to say that they don't actually have the item and offer a "replacement" item for much more money. This is a complete fraud, so do not waste your time or money with DK Hardware.

March 27, 2026
Unprompted review
Rated 1 out of 5 stars

After a week I had to call to find out…

After a week I had to call to find out where my handles were. I ordered nine, you had eight in stock and were holding my order for your backorder to come in after I was told you would ship them out. Monday I asked for the eight to be shipped out and I finally got a tracking number but as of today, Wednesday, the 25th, they have not been picked up by USPS. Terrible Service!

March 25, 2026
Unprompted review
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Rated 1 out of 5 stars

Never again

Never again. I ordered a product on March 11th, it is now the evening of March 24th. I literally had to call and ask where my item was to even prompt them to package the product 7 days after purchase. They charge your account straight away, but drag their feet producing. Terrible

March 24, 2026
Unprompted review
Rated 1 out of 5 stars

I think this company has fraudulent…

I think this company has fraudulent practices. I ordered a set of tree pruning loppers. They sent me a replacement blade. I contacted them, sent pictures of my order which clearly describes a different product than what I received, I sent them pictures of what I received. I gave them multiple chances to send me the correct product. They claimed their website was in error but made no effort to correct it and even sent me more marketing emails with the same loppers I ordered. I would not trust this company again.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

DK was great to order from

DK was great to order from. Constant updates on the order and tracking. My order was damaged in delivery and I contacted DK immediately and the next day they had another order boxed up and on the way. The USPS is now trying to deny my claim that package was damaged. It’s been a month and now they are asking for proof, lol.

February 28, 2026
Unprompted review
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Rated 1 out of 5 stars

I bought a drain sprayer when I…

I bought a drain sprayer when I received it the black attachment would not fit or stay on I would have had to tape it on to connect it to the hose. I tried to send it back. He told me I'd have to pay shipping and he'd take a 20% restoking fee for selling me junk. He sent me a picture of how the product should look mine didn't look like that. I sent him a picture of mine and he went silent. Don't buy from this Company. I have done yard work for years.

March 9, 2026
Unprompted review
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