DaytonaSpin 🇨🇦 Canada's #1 Casino Reviews 

The first agent was polite and opened a case about my missing round

A second agent ignored the notes and made me explain everything again. The promised email never arrived, so I returned to chat the next day. That conversation closed while I was typing. Three contacts later, the issue was untouched, even after clearing the browser twice

Checked the terms on mobile: x25 wagering on the promotion screen, x45 after activation. Could they make this any less clear?

the document request came 2 days after the withdrawal went in, which means the 3 day pending window they advertise is really 3 days plus however long the documents take plus however long the review takes. mine came to 8.

Emma stated my documents were approved. The frustrating part was that support told me to check the screen I had screenshotted. A proper checklist would have saved the back-and-forth. The entire process was more hard to follow than it had any reason to be.

Email support answered my screenshot
After that, the response clarified password resets instead of the withdrawal
Repeating myself twice made the ticket seem pointless. I probably wouldn't have minded if the site had simply shown one accurate status
Identical screen again

From my experience, emma said the absent games were a temporary provider issue and would be back within 48 hours. That was eleven days ago and the four titles are still not in the game lobby or in the search results.

The withdraw button hid behind the keyboard on an ageing iPhone 8.

Decent variety of slots. Paytables are easy to read.

The support agent said payment team would update case #18628 within four hours

Next morning, nothing

Another agent said no timeframe was ever added

So which answer was made up?

I closed the tab after that because the whole flow felt messy

Emma from message centre was polite, but answered the wrong problem. I asked why a withdrawal was stuck; the reply explained how to reset my password. Support still had the same old note afterwards.

the app crashed eleven times this month. i have the dates becuase support asked for them the first time round. sent all eleven. the answer thanked me for the trouble and said the team was aware of an issue affecting some devices. asked which devices. no answer. asked whether mine was one of them. no answer. it crashed twice more while i was waiting for that reply.

Verification finished, yet the cashier still blocked my payout on my phone.

email response, four days later.

The live tables are decent when you get on one, which is not often

Half the table games are unavailable here, apparently.

Even after reloging, nobody explained the delay.

Over breakfast I compared the paytables on three video poker variants. Two were effectively the same game with different artwork, while the third used a schedule that did not match the one shown in its information panel.

Spending history missed one Visa deposit. What annoyed me was that the weekly total changed between devices. control pages should reduce confusion, not create more. I was only trying to sort a small account issue SERIOUSLY.