Excellent service from DLG Auto Services after an accident. I was contacted quickly and arrangements made to collect my car. It has been returned today, ahead of original schedule. At each stage the s... See more
Company replied
Location
Switch locationPilsworth Road, Unit P5, Heywood Distribution Park,, OL10 2TT Heywood, England, GB
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ALG Heywood were very professional throughout the repair for my car, came and picked it up, througher check, the repairs were carried out. Communication spot on, vehicle brought back, all repairs done... See more
DLG were assigned to me through a third party insurer following damage to my car. Excellent communication throughout; my car was collected from the home address and returned within 2 weeks with no sig... See more
Company replied
From start to finish DLG Auto Services were very professional in their service. I had regular contact from them by phone call, text & email to carry out repair to my car on an accident. My car was p... See more
Company details
Written by the company
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
Contact info
Pilsworth Road, Unit P5, Heywood Distribution Park,, OL10 2TT, Heywood, England, United Kingdom
- 0345 3031671
4.7
Excellent
344 reviews
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Excellent service from DLG Auto…
Excellent service from DLG Auto Services after an accident. I was contacted quickly and arrangements made to collect my car. It has been returned today, ahead of original schedule. At each stage the staff have been so pleasant, helpful and reassuring. The car looks like new. Thank you all.
July 20, 2026
Unprompted review
Reply from DLG Auto Services - Heywood
We're so pleased to hear about your positive experience with us after your accident. It's wonderful to know that our team was able to assist you quickly and that your car was returned ahead of schedule, looking like new. Your kind words about our staff are greatly appreciated.
Brilliant service
Brilliant service, communication and updates. Staff friendly, and job was done well.
May 19, 2026
Reply from DLG Auto Services - Heywood
We are so pleased you had a great experience with our team. Thank you!
Brilliant service and Communication
Brilliant service and Communication. Fetched car and delivered courtesy car . All done in a week . Repairs fantastic . Would highly recommend !
May 29, 2026
Unprompted review
Reply from DLG Auto Services - Heywood
We're so happy to hear you had a brilliant experience with our service and communication! Thank you for your kind words.
I had my car repaired
I had my car repaired, and it’s the best garage I’ve ever dealt with, the staff are brilliant and they did a fantastic job !
May 20, 2026
Unprompted review
Reply from DLG Auto Services - Heywood
We are so happy to hear you had a fantastic experience with us! Thank you for your kind words.
Fantastic service from start to finish…
Fantastic service from start to finish from dropping the car off in the morning to picking up same day in the afternoon, excellent communication throughout the repair process, even valeted my car inside and out, highly recommended
April 16, 2026
Unprompted review
Reply from DLG Auto Services - Heywood
We're happy you had such a positive experience with our service! It's great to hear that you were pleased with the communication and the valet service. Thank you for the recommendation!
I had my car repaired at the heywood …
I had my car repaired at the heywood branch.The appointment was easy to schedule ,pick up and drop off.
The staff were friendly, polite and professional.
They kept me informed with every step
The repair was do on time and to a very high standard.
My car look brand again after someone scrapped and chipped it. Really happy.
I would definitely recommend them and will return for future services.
March 21, 2026
Unprompted review
Reply from DLG Auto Services - Heywood
We're happy to hear that scheduling, pick-up, and drop-off were easy. It's great to know our staff's friendliness and professionalism impressed you, and that you were well-informed throughout the repair process. We appreciate your recommendation and look forward to serving you again.
Best place to go job was complete thank…
Best place to go job was complete thank you for all your help
March 10, 2026
Unprompted review
Reply from DLG Auto Services - Heywood
We are happy to hear that the job was complete and that we could help. Thank you for your positive feedback; we appreciate it.
Brilliant from start to finish
Brilliant from start to finish! Communication, curtesy car the the amazing job Theve done with my car 👍🙌
February 19, 2026
Unprompted review
Reply from DLG Auto Services - Heywood
We're happy to hear that you had such a positive experience with our communication, courtesy car, and the work completed on your vehicle. Thank you!
Fantastic service
Professional and friendly, communication was great as well. The workmanship was outstanding. Can't thank them enough for the repair work.
January 29, 2026
Reply from DLG Auto Services - Heywood
We're happy to hear that you had a positive experience with our team! We appreciate your kind words regarding our communication, professionalism, and the quality of our work. Thank you!
Excellent service from start to finish…
Excellent service from start to finish kept me updated delivered my car back to my home address would recommend these 100 percent very helpful an outstanding review from me
December 10, 2025
Unprompted review
Recently had body repair on my Nissan…
Recently had body repair on my Nissan Qashqai at GLD Auto Services in Heywood and I must say the service I received was excellent. They provided me with a courtesy car and the body repair they did was perfect. I can't praise them enough and I would recommend them to anybody who needed bodywork done.
November 6, 2025
Unprompted review
Car went in for repair on the 14/11/25…
Car went in for repair on the 14/11/25 repaired and returned by 18/11/25.First class service great repair and friendly and obliging staff.Lovely hire car to.
November 18, 2025
Unprompted review
Great customer service
Great customer service. Friendly and helpful. Car repairs done well within the estimated time. returned cleaned inside and out.
September 29, 2025
Unprompted review
Five star all day fantastic work
Just received my car back all repaired and looking great and super clean the whole experience was great . I was always informed on the progress of the repair nothing to complain about thank guys
October 9, 2025
Unprompted review
Fixed with amazing service after my accident
My car was recently fixed here after I had an accident. The garage were amazing, got a great courtesy car. Then after a couple of months my air con was blowing warm. This was an area damaged in the initial accident, so I rang them up as repairs have a 5 year warranty on them.
They arranged to pick my car up, and they had it for a few days. It was delivered back fixed and all valeted and washed. Excellent service and an excellent garage. Would highly recommend to anyone. Thank you very much Laura Taylor 😊
October 4, 2025
Unprompted review
Recently had a car recovered and…
Recently had a car recovered and repaired by DLG and all i can say they did a fantastic job car was recoverd quickly all repairs was carried out to a very high standed great to deal with on the phone all staff very freindly can not recommend enough
October 2, 2025
Unprompted review
Good service
Did repair as per spec in a decent time staff were always friendly and supportive when contacted
September 2, 2025
Absolutely everything the engineers…
Absolutely everything the engineers don't have a clue what they are doing and are trying to repair a vehicle which should have been written off mind you it taken them 5 months and the repairs are still not complete its Absolutely comical
August 19, 2025
Reply from DLG Auto Services - Heywood
Sorry to hear you were unhappy with the service you received. We will repair any damage resulting from the accident but this excludes any pre-existing damage. We appreciate you bringing this to our attention and will use your feedback to improve our processes
From receiving your first phone calls I had confidence my car was in safe hands.…
From receiving your first phone calls I felt that I was dealing with people who knew what was needed giving me confidence and all the on going information made me feel that my car was in safe hands. On receipt of the finished repairs the car was delivered to my home and I was very pleased with the work done and appreciated the very full valet. My congratulations on the excellent job, it looked as good as a new car.
August 12, 2025
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