DM & Co. Homes Reviews 

528
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitudes, making interactions pleasant and productive. Many people highlight the exceptional service and efficient processes, noting how easy the company makes complex transactions from start to finish. Reviewers frequently mention prompt communication and quick responses to queries, enhancing the overall user experience. People also appreciate the comprehensive support provided, with many feeling guided and informed at every step of their property journey. The team's knowledge and dedication are consistently highlighted, ensuring a smooth and successful outcome for customers.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, efficiency,... See more

Service

People report positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Customer service

Consumers find customer service to be positive, highlighting the excellent support and professionalism... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing it as excellent, professional,... See more

Response time

Clients share positive opinions on response time, consistently highlighting prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Peter has valued the property several times over a couple of years. His patience and professionalism is outstanding. We have now instructed DM & Co and are now in touch with Emma the office manager. S... See more

Rated 5 out of 5 stars

DM&Co. have been amazing the whole time through my partner and I’s first rental experience. Our initial agents Evie and Chiara were so kind and understanding, taking extra care to explain things to us... See more

Rated 5 out of 5 stars

From the start renting our property to now, we have received an excellent level of service from all of the staff members who have assisted us. From the initial meetings with Gabrielle and Evie to the... See more

Rated 5 out of 5 stars

DM&CO have been really great throughout our renting process. Fab communication and always willing to help tenants. Special thanks to Steph who is knowledgeable and just lovely! Me and my partner are g... See more


Company details

  1. Real Estate Agents

Written by the company

DM & Co. Homes offers an exciting and different approach to selling your property, launched in January 2014 'DM & Co.' are on hand to take your calls from 9am - 5:30pm, 6 days a week! Our unique and different approach allows us to focus on the things that are important to you and continues to set us apart from our competition. DM & Co. Homes is Solihull's fastest growing independent estate agency.


Contact info

4.9

Excellent

TrustScore 5 out of 5

528 reviews

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4.9

All reviews

(528)

75 reviews in the last 12 months

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Rated 5 out of 5 stars

Chiara and Evie have been a tremendous…

Chiara and Evie have been a tremendous support at D&M. Their communication is prompt and their support is always unquestionable. I would recommend D&M highly if you were considering renting out a local property.

August 15, 2025
Unprompted review
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Reply from DM & Co. Homes

Thank you for your wonderful review. We’re delighted to hear how much support you’ve received from Chiara and Evie. Their prompt communication and commitment to helping landlords feel confident in the process is something we’re very proud of, and they’ll be thrilled to read your feedback.
We really appreciate your recommendation. If you need any further help with your rental property or anything else, we’re always here to assist.

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Rated 5 out of 5 stars

highly recommended

I had a fantastic experience with Victoria from DM and Co. From the very beginning, she was professional, responsive, and genuinely supportive throughout the entire process.
She was always available to answer questions, provided honest advice, and kept me informed every step of the way , amongst dealing with my meltdowns!

I wouldn't hesitate to recommend DM and CO and it was a previous positive experience that made me use them in the first place.

A truly positive experience from start to finish! Thank you Victoria and DM and co team

July 31, 2025
Unprompted review
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Reply from DM & Co. Homes

Thank you for such a fantastic review. We’re delighted to hear how well Victoria supported you throughout your journey. Her professionalism, honesty and constant communication are qualities we value highly, and she’ll be touched to know she helped keep things calm even during the more stressful moments. It’s wonderful to hear that a previous positive experience brought you back to us too.
We really appreciate your recommendation. If you ever need support again in the future, we’re always here to help.

Rated 5 out of 5 stars

Fantastic marketing and client care.

Fantastic, informed, and professional from start to end!
I wish to especially thank Ann Wood who handled the sale of my mums house with such grace (and patience with me) , and Peter Faithful who provided the initial valuation and very useful advice on pricing strategy.
My initial instincts proved correct after 5 initial valuations. DM and Co is a fantastic choice for selling your home in Solihull and the surrounding areas.
Deepest thanks again to all involved. Seamless!

July 29, 2025
Unprompted review
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Reply from DM & Co. Homes

Thank you for such a thoughtful and generous review. We’re delighted to hear that the marketing, communication and overall service felt informed and professional throughout. Ann will be touched by your kind words about the way she handled your mum’s sale, and Peter will be pleased to know his valuation advice and pricing strategy proved spot on.
It means a great deal that, after several valuations, you felt confident choosing DM & Co for such an important sale. We’re thrilled the experience felt seamless from start to finish.
If we can support you with anything in the future, we’re always here and happy to help.

Rated 5 out of 5 stars

As a landlord can highly recommend…

As a landlord can highly recommend DM&Co- excellent communication from Steph, diligent & professional and updates us in a timely fashion -reassuring to have a great team that prides itself on customer service

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

From the outset DM & Co were professional and friendly.

From the outset DM & Co were professional and friendly. Anne is a great ambassador for the brand; ensuring swift contact and communication with both selling and buying.
We had a WhatsApp group set up by Anne ensuring both my husband and I were kept in the loop every step of the way.
I’m the latter stages of out sale and completion we also loaded with Victoria. We again received exactly the same professional and friendly approach and felt confident and reassured through the process.
I would highly recommend DM & Co to all my friends and family.

July 14, 2025
Unprompted review
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Rated 5 out of 5 stars

Best Agency in Solihull

Ann, Victoria and Emma were extremely helpful throughout the process, we couldn’t thank them enough for all their hard work in getting our property sold and looking for our onward move. They gave great advice and support and really went above and beyond. Having tried a few other agents previously, our experience with DM&Co was completely different. We would highly recommend them!

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been using DM & Co for a couple of…

I’ve been using DM & Co for a couple of years now and the girls there are brilliant. Special mention to Steph Payne who was extremely helpful in providing me with information I required and did so very promptly - thank you Steph ! Also to Chiara who is so knowledgeable and always goes above and beyond. I’ve had nothing but exceptional service from everyone I’ve dealt with at DM and wouldn’t hesitate to recommend them.

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

DM&C - a breath of fresh air

I chose DM&C approx 7 months ago. (landlord fully managed service). I have to say the team including Steph have been a breath of fresh air compared to my previous estate agent. Like me DM&C want a good experience for tenant and landlord. I highly recommend them because they genuinely involve me in decisions. This was sadly lacking with my previous estate agent who basically were happy to ignore or not notice a lot of unauthorised shoddy work on my house and then make sure that I could not obtain the tenant deposit as a small compensation for the extensive damage. Thank you Steph and the team at DM&C.

June 26, 2025
Unprompted review
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Rated 5 out of 5 stars

We had a professional and quick…

We had a professional and quick experience with getting our rental flat ready for our move-in. Even after move-in, Steph quickly and promptly attended to our questions and queries. Pleased we were able to have DM&Co to manage the rental property for us!

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great company for tenants

I have rented a house with DM&CO and Steph is the wonderful lady who puts up with me and all my questions!
When I met her in the office to get the keys, she was really thorough and took the time to explain everything.
She has been such a great help whenever I need her. She responds quickly and is always happy to help.
I couldn't ask for more.
Thanks Steph!

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

DM & Co are the B93 5* estate agents (+ ANN)

Have been working with Ann at DM & Co since March.
She found our ideal home, managed the negotiations very well with no fuss or fluff and kept us regularly updated. Unfortunately the vendors decided to ruin the party but Ann worked relentlessly to find us another property.
We have since found a home but unfortunately with less favourable agents. When you deal with others you realise how good DM & Co and in particular how good Ann really is. They also price properties fairly for the area and don't mess people around on pricing. This means they do end up with less properties as another local agent has less honest strategies. Quality not Quantity! Thanks Ann & DM & Co. We may be back yet!

June 2, 2025
Unprompted review
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Rated 5 out of 5 stars

Great experience renting with DM&Co

We've had a great experience moving into our new property to rent with DM&Co. Firstly, the quality of the property we're really happy with, but also the customer service provided. Evie and Chiara helped us throughout our process. They were very friendly, answered all our questions and were responsive. It definitely felt like they wanted to make our experience as positive and smooth. Dom also helped us secure the property so a big thank you to him!

May 12, 2025
Unprompted review
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Rated 5 out of 5 stars

Prompt and Professional Service

I’ve had a great experience living at my property, and I just wanted to say a big thank you to Steph for her support. She’s always quick to respond, genuinely helpful, and goes out of her way to ensure any issues are resolved efficiently. Most recently, she arranged for an engineer to fix a boiler issue urgently. Really appreciate her professionalism and friendly approach—thank you, Steph!

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

We have just purchased our first house…

We have just purchased our first house with DM &Co and from the first day of viewing it has only taken 9 weeks to complete, we are amazed! A massive thank you to Emma who was the first person we liaised with. Emma was friendly, extremely efficient and knowledgeable. Also thanks to Victoria and Sophie. I would recommend this company to anybody. Keep up the good work!

April 25, 2025
Unprompted review

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