I was not happy with Dobell no exchange policy as it cost me an Additional $100+ tariff charge to get a different size pant for a 3 piece suit. The initial tariff was $314.00 so this is ridiculous! P... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Pretty convoluted process to get the items from overseas. And the information needed for customs and release of the items for delivery is sketchy at best and probably not worth the risk in the future.... See more
Company replied
The algorithm that they use to size you was surprisingly accurate. The material was of decent quality. The only downside was the tariffs, and I understood that they had no control over that. I would o... See more
Company replied
I wear suits for a living. These suits were excellent and the quality was very good despite the low price tag. I will definitely be shopping again and some of the other attorneys have inquired where I... See more
Company replied
Company details
- #42 of 82 best companies in Men's Clothing Store
- #149 of 294 best companies in Clothing Store
Written by the company
At Dobell, we believe every man deserves to look sharp with affordable men's formalwear. Since 2003, we've committed to providing high-quality suits and stylish menswear that's both accessible and budget-friendly. Whether you need a tuxedo for a wedding, black-tie event attire, or want to enhance your everyday men's fashion, we've got you covered. Our extensive collection features classic tuxedos and tailored suits, plus a wide range of men's fashion accessories like waistcoats, bow ties, and dress shoes. We prioritize inclusive sizing and deliver exceptional value for men's clothing. Enjoy fast, reliable delivery and support from our dedicated customer service team, making your shopping experience straightforward. Our customers consistently praise our quality products and prompt service. Dobell is more than a menswear brand; we're your partner in achieving your best look for any occasion, offering top-tier men's suits online and formal wear for men.
Contact info
2900 NW 112th Ave Unit 1- B3, FL 33172, Doral, United States
- info@dobell.com
- dobell.com
4.2
Great
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Dobell
Good morning Russell,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk
All the best
Dave
Customer Services, Operations & Logistics Manager
Advertisement
Reply from Dobell
Good morning Kevin,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk
All the best
Dave
Customer Services, Operations & Logistics Manager
Reply from Dobell
Good morning Andrew,
Thanks for taking the time to leave your review, sorry to see you look to have been sent an item sized incorrectly which I have the team looking into these garments now.
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk
All the best
Dave
Customer Services, Operations & Logistics Manager
I recently purchased a navy blue suit…
I recently purchased a navy blue suit for my son from DOBELL and I couldn't be more pleased with the entire experience. First and foremost, the shipping was incredibly fast, which was a pleasant surprise.
The quality of the material is excellent; it feels luxurious and looks great. What impressed me the most was the fit—it's perfect! No alterations were needed, which is often a concern when buying clothing online.
Based on this experience, I will definitely be keeping DOBELL as my first go-to for any future suit purchases. I’m already looking forward to ordering again. Highly recommend!
December 26, 2024
Reply from Dobell
Good afternoon Brenda,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.com
All the best
Dave
Customer Services, Operations & Logistics Manager
Reply from Dobell
Good afternoon Brian,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk
All the best
Dave
Customer Services, Operations & Logistics Manager
Advertisement
Great product and service
Great product and service. Received in a timely fashion with great communication
December 24, 2024
Reply from Dobell
Good morning Robert,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.com
All the best
Dave
Customer Services, Operations & Logistics Manager
beautiful jacket
beautiful jacket, and prompt delivery; just had a small flaw in the fabric which, once we knew it was there, we couldn't ignore it. Company was good about offering to replace.
December 23, 2024
Reply from Dobell
Good morning & Happy New Year,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.com
All the best
Dave
Customer Services, Operations & Logistics Manager
Fantastic service
Fantastic service. Product ship around the holidays in record time. I think it made it from London to Houston in 3 days.
December 22, 2024
Reply from Dobell
Good morning & Happy New Year,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.com
All the best
Dave
Customer Services, Operations & Logistics Manager
Reply from Dobell
Good morning & Happy New Year,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.com
All the best
Dave
Customer Services, Operations & Logistics Manager
Advertisement
Reply from Dobell
Good morning & Happy New Year,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.com
All the best
Dave
Customer Services, Operations & Logistics Manager
Reply from Dobell
Good morning & Happy New Year,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.com
All the best
Dave
Customer Services, Operations & Logistics Manager
Christmas Gift !
I wanted a special gift for a man who was born in Ireland. He wanted a Harris tweed jacket . I tried Nordstrom , Macys and some smaller retailers with no luck . I was very worried about ordering online, due to the fact this would be a Christmas gift and size was my biggest concern. I took a chance, after I contacted Dobell's by email several times and got friendly and fast response with answers to my questions. I can tell you that the jacket is of top quality with excellent finishing via a beautiful lining , beautiful buttons etc. Details are finished as beautifully as the exterior . The Harris tweed is absolutely perfect !! He was stunned upon opening the gift ! The jacket arrived in a zipped protective protection. Just everything was first class ! I would not hesitate to order from Dobell's again . To give you an idea of the travel distance for the package. I live in Oregon, USA .
December 8, 2024
Reply from Dobell
Good morning & Happy New Year,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.com
All the best
Dave
Customer Services, Operations & Logistics Manager
Ordered a size 12 and I b was sent a…
Ordered a size 12 and I b was sent a size 11. I contacted customer support and they told me that their size 11 equals a american size 12. Shoes are too small.
December 11, 2024
Reply from Dobell
Good morning & Happy New Year,
Thanks for taking the time to leave your review, sorry to see your shoes did not fit as expected. Our shoe guide on US site is correct to US sizing, so you would have been sent a UK 11 that are in fact a US 12 which is correct, unfortunately, it sounds like these dress shoes have come up a bit small for you and I have asked the Production team to look into this to avoid future issues.
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk
All the best
Dave
Customer Services, Operations & Logistics Manager
Advertisement
Certain item discriptions could use fine tuning.
The prompt processing and fast international shipping was appreciated. The fit and quality of the product i ordered is very good. The garment i received consists of a 30% wool/70% poly blend, when i was under the impression it was pure wool. It’d have been nice to see a more clear description… but I may have just overlooked it. Will be more careful next time, impressive inventory at fair prices.
December 13, 2024
Reply from Dobell
Good morning,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
I can confirm this is the correct blend of our Dobell Tweed range and have double-checked this is stated online. We do offer Harris Tweed garments which are completely unlines and are 100% Pure Virgin Wool.
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk
From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.
All the best
Dave
Customer Services, Operations & Logistics Manager
Reply from Dobell
Good morning Gustavo,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk
From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.
All the best
Dave
Customer Services, Operations & Logistics Manager
Beautiful Harris Tweeds!
I ordered a Harris Tweed sport coat for my husband for Christmas in a 42L. I got notifications that it was on the way and it got here in a timely manner. The tweed is really beautiful - with lots of colors running through it. The coat fits well but although I ordered the “classic” fit, it is more tapered around the waist than my husband had wanted. It’s not a straight fit ala the old Brooks Brothers. We will look into having it let out a bit and shortened slightly in the arms. Jackets this beautiful are hard to find and I think dobell did a great job. Happy!
December 25, 2024
Reply from Dobell
Good morning Karen,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk
From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.
All the best
Dave
Customer Services, Operations & Logistics Manager
Decent material but disappointing that…
Decent material but disappointing that the lapel and pant satin is same color as the tuxedo not black
December 4, 2024
Reply from Dobell
Good morning Scott,
Thanks for taking the time to leave your review, sorry you are not 100% with the style purchased.
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk
From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.
All the best
Dave
Customer Services, Operations & Logistics Manager
Advertisement
The itemsGreat dress pants. that was just as advertised…
The items that was just as advertised and the delivery was excellent. It only took a week or less than too receive the item. I recommend Donell highly if u want great pants and great delivery!
December 10, 2024
Reply from Dobell
Good morning Foster,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk
From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.
All the best
Dave
Customer Services, Operations & Logistics Manager
Reply from Dobell
Good morning Suzbry,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk
From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.
All the best
Dave
Customer Services, Operations & Logistics Manager
Reply from Dobell
Good morning Donald,
Thanks for taking the time to leave your review, we love receiving positive comments from our customers!
Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.
We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk
From everyone at Dobell, we wish you a very Merry Christmas & a Happy New Year.
All the best
Dave
Customer Services, Operations & Logistics Manager
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.