Good for my web development agency
Good for my team. I think it's a match for small businesses. It's budget-friendly and doesn't take much effort to manage. What I like is that you don't pay extra per user, and the labels are fully customizable, so you can adapt them to your own workflow.
They also recently released a new feature, a widget that lets you collect feedback directly from any website and sends it straight to a dedicated board inside the product as tasks. So you don't need a separate tool for that. We're just starting to test it, but if it works as advertised, it'll save us the cost of a dedicated feedback tool. Since we build websites for clients, this is a really valuable addition for us.



