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Rated 5 out of 5 stars

First time ever try something like this. Thought maybe it could be a scam but after reading review here and figuring can’t lose sleep over 50 bucks decide to try it since booking at dermatologist has... See more

Rated 1 out of 5 stars

DocBright refuses to send refills or even answer messages after 30 days unless you pay for another consultation, even after years of being on the same medication. Frustrating and expensive.

Company replied

Rated 5 out of 5 stars

I couldn't get my daughter into a regular dermatologist until a couple weeks out. She really needed something for her skin to help clear up a rash that was getting worse everyday. Thankfully I found d... See more

Company replied

Rated 5 out of 5 stars

This was an amazing experience! I have never used a telehealth service before and I was very impressed and surprised at how smooth this went . They make it very easy to send over your photos and withi... See more

Company details

  1. Medical Clinic

Written by the company

Connect with healthcare professionals & medical providers using our smart Telehealth options. Get a diagnosis, treatment plan, and prescriptions without stepping foot in a medical office.


Contact info

3.8

Great

TrustScore 4 out of 5

223 reviews

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Rated 5 out of 5 stars

Dr Mendel is the best

I have to say if I could give Dr Mendel 10000000 star review i would, he is such a compassionate and caring Dr. he really helped me during an emergency situation and the way he helped me was stellar. He is now my new Dermatologist and will remain to be.

September 20, 2021
Unprompted review
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Rated 5 out of 5 stars

Excellent Customer Support

My initial submission did not go through due to a technical error, so I reached out to the customer support and was helped very quickly. I was also provided a refund and a free resubmission! Shout out Jared in customer support, he's a dawg.

September 7, 2021
Unprompted review
Rated 1 out of 5 stars

great experience BUT…

It was a great experience up to the time of credit card submission. It did not follow credit card standards of not showing only the last four card numbers on the form. It shows the full 16 digits, the expiration date, the name, and the security code on the back. Nothing is hidden! I felt like my information was totally exposed. I only went through with it because it said it would process right away, but I still don't know where that form went or how and for how long it will be stored. This is a violation of some law for sure. If anything happens with my credit card, I am definitely reporting this experience. This is against online ecommerce laws and standards. Very stressful and upsetting. If ANYTHING HAPPENS I'll tell Visa about this website. I did read some good reviews so I'm hoping for the best.

September 6, 2021
Unprompted review
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Reply from DocBright

Hi Weave! I'm here and happy to help. Thank you for your feedback. Our payment processing and all forms, processes, and system are fully PCI compliant and conform with all laws and regulations. It is not a requirement for credit cards numbers and other information to be masked on input. You credit card number and other sensitive data is not stored. It is transmitted via encrypted channels to ensure it is safe and secure. We apologize that you feel exposed, and we are here for you if you'd like to discuss the concern further, you can email us at CareTeam@docbright.com and we would be happy to help. In any event, we look forward providing you with top-quality care, and we look forward to the opportunity to turn this review into a five-star experience. -DocBright Care Team

Rated 5 out of 5 stars

Great experience

Quick response time, very reasonable price. My daughter had a prescription called in the next day and her rash was resolving within a few days after that. Very satisfied with the whole experience.

September 6, 2021
Unprompted review
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Rated 5 out of 5 stars

Great experience

One Friday, I found an abnormal (to me) looking mole that frightened me because my father had melanoma. I called local skin Dr's who did not respond that day, so I searched for an online Dr to take a look and found DocBright. The experience could not have been easier, quicker, or more affordable. Once I registered and submitted my images, I heard back within 24 hours from my assigned Dr who was very knowledgable, kind, and reassuring as to how my mole was presenting. Because it was on a Friday, I was anxious to wait the weekend for a response, so I was grateful for the fast, reassuring follow up from my DocBright Dr.

If you are looking for quick, reliable, affordable online care, I highly recommend DocBright!

September 4, 2021
Unprompted review
Rated 5 out of 5 stars

My experience with DocBright was very positive!

My experience with DocBright was very positive. I will definitely use again. I received my prescription faster than expected along with some kind and helpful comments from the physician. I used DocBright for a tretinoin prescription and I liked that I could have direct access to a doctor and a prescription that I could fill at the pharmacy of my choosing rather than having to sign up for a subscription service like many of the other options out there.

September 3, 2021
Unprompted review
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Rated 5 out of 5 stars

If you are looking for a good…

If you are looking for a good Dermatologist without having to wait two months to get seen, then Doc Bright is for you!. I had a sudden allergic reaction on my face and couldn't be seen by my dermatologist for a few weeks & my face was getting more and more irritated i made appointment with doc bright within 24 hours I was picking up my prescription It was simple & took no time at all just a few pictures. I was very happy with Dr. Kimberly Werner she is thorough and friendly & even addressed my hormonal acne. I will be recommending her for sure.

August 27, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent service right from scheduling to consultation with the doctor.

Provided detailed explanation of the analysis and prescription was sent right after the consultation.Its been almost a week now and I am pretty much relieved from the symptoms I have been experiencing.

Thanks to DocBright team and Dr.Jean!!

August 26, 2021
Unprompted review
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Rated 5 out of 5 stars

The submission was easy and I got my…

The submission was easy and I got my treatment plan and prescription the next day. Could not have been any easier and I am already seeing results.

August 12, 2021
Unprompted review
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Reply from DocBright

We are so happy to hear that you are already seeing results! If you need anything else, we are here for you. -DocBright Care Team

Rated 5 out of 5 stars

One happy itch-free patient

OK, so I was most definitely skeptical using Docbright. I was afraid to be scammed. However, I was so pleasantly surprised I can’t explain it. I’ve been having an allergic reaction to something, hoping it would go away. Of course it didn’t, so I tried to make an appointment with my dermatologist. They couldn’t get me in for another week and a half. I was suffering so much. Using Docbright was so incredibly easy. The initial sign up is user-friendly and quick and the entire process was just so professional and well thought out. The dermatologist contacted me the next day and diagnosed my issue and thoroughly explained what I needed to do. That was it. I received my prescription immediately at my drugstore and I was better right away. I’m not kidding when I say, whoever is in charge of this should truly market their set up. It reminds me of Chick-fil-A, they know how to handle fast food like nobody else.(hee,hee) Well, Docbright knows how to handle online dermatology. I had an amazing experience and I highly recommend you trusting them.

Forget to mention it was very affordable too!!

August 12, 2021
Unprompted review
DocBright logo

Reply from DocBright

Wow! Thank you for this awesome review. We are so glad that we were able to be a convenient, affordable, and effective option for your dermatology care. We strive for a five-star experience every time, and appreciate you sharing your experience with others. We appreciate you trusting us with your care, and will be here for you, your friends, and your family whenever you or they need top-quality online dermatology care. -DocBright Care Team

Rated 5 out of 5 stars

Easy and convenient

Easy and convenient! I am a busy mom and when I had a random rash pop up on my neck I was able to simply complete and online evaluation. A doctor followed up with me and prescribed medication. I never had to talk to anyone or go anywhere. It was a very easy process and would definitely use again.

August 4, 2021
Unprompted review
DocBright logo

Reply from DocBright

Thanks for the kind review. We are so glad that we were able to help you without having to interrupt your busy schedule. We are here for you whenever you need us! -DocBright Care Team

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Rated 5 out of 5 stars

Incredible ease of use

Very easy to use and totally worth it. I would definitely recommend it to anyone who needs quick, affordable, and effective help.

July 29, 2021
Unprompted review
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Reply from DocBright

We strive for quick, affordable, and effective, so this is great to hear. If there is ever anything we can do to improve the DocBright experience, don't hesitate to let us know. -DocBright Care Team

Rated 5 out of 5 stars

I was skeptical at first

I was skeptical at first, because a regular dermatology visit is $$$, and since it was online I feel like it was easier to explain what exactly was going on. I’m happy with the experience I had and will tell anyone about DocBright

July 28, 2021
Unprompted review
DocBright logo

Reply from DocBright

Thanks, SaVaughn! We look forward to being able to help all of your friends and family who you share DocBright with. We are here for you and them. -DocBright Care Team

Rated 5 out of 5 stars

A nice experience

So far, so good. The process was simple and straightforward. I'm anxious to see what happens next.

July 28, 2021
Unprompted review
DocBright logo

Reply from DocBright

Thanks for sharing about the positive experience you had submitting on DocBright! If you need any assistance or support during or after your experience, don't hesitate to contact us at CareTeam@docbright.com and we will always do everything in our power to help. -DocBright Care Team

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