DOC Cleaning logo
Visit website

DOC Cleaning Reviews 6

•
TrustScore 4 out of 5

4.2

Commercial Cleaning Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Commercial Cleaning Service

Written by the company

DOC Cleaning is a family-owned commercial cleaning specialist with over five decades of experience delivering high-quality services across heritage, retail and corporate environments. Our business is built on long-standing values, a people-first culture and an unwavering focus on service quality. Our teams are trained, supported and empowered to deliver exceptional results, creating clean, safe and welcoming spaces for clients and visitors alike. We partner with some of the UK’s most respected brands and iconic buildings, offering tailored cleaning solutions underpinned by consistency, care and a strong commitment to client satisfaction. Our expertise spans day-to-day cleaning, specialist periodic works and mobilisation support, all delivered with an eye for detail and a flexible, responsive approach. Through our Beyond Cleaning strategy and objectives, we continue to raise standards across the industry - championing innovation, advancing sustainable practices and shaping the future of commercial cleaning. By sharing knowledge, empowering our people and staying close to our clients’ evolving needs, we strive to lead by example and deliver lasting impact.

Contact info

4.2

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

We’ve thoroughly enjoyed working with …

We’ve thoroughly enjoyed working with DOC Cleaning and value the partnership we’ve built together. From the outset, their team has been collaborative, proactive and genuinely engaged in creating something meaningful beyond the day-to-day.
What stands out is their commitment to making a positive impact. Their support in helping raise awareness around our work with The Africa Trust and their role in initiatives such as the Elephant Pump project, reflects a business that understands the wider difference it can make.
They’ve been a pleasure to work with – open, supportive and aligned with our values. We look forward to continuing the partnership and building on what we’ve achieved together so far.

March 30, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

A fantastic organisation to partner with

Partnering with DOC Cleaning has genuinely been a great experience. As a supplier, we get to see first-hand how committed they are to delivering a high-quality service and ensuring a strong customer experience.
 
They are a fantastic organisation to partner with. I’m pleased to support them and look forward to continuing our partnership.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Leading by Example: DOC Cleaning's Commitment to Sustainability and ESG Principles

As a supplier of uniforms to DOC Cleaning, I’ve witnessed a significant shift in their commitment to sustainability, particularly in their use of eco-friendly textile uniforms. DOC Cleaning not only shares SMI's passion for making a positive impact on the planet, but they also lead by example, seamlessly embedding sustainability into all aspects of their operations. Their unwavering dedication to integrating ESG principles into their business is truly commendable and inspiring. I look forward to working with them in the future.

- Elizabeth Mellor Head of ESG at SMI

September 16, 2025
Unprompted review
DOC Cleaning logo

Reply from DOC Cleaning

Thanks, Elizabeth, for your kind feedback!

We're delighted to hear how strongly our sustainability journey resonates with the team at SMI. Your ongoing support has been invaluable as we continue to embed responsible practices throughout our business.

Working alongside partners who share our commitment to positive environmental and social impact helps us keep raising the bar. We’re proud of the progress we have made so far and look forward to building on this together.

Thank you again for taking the time to share your experience. We truly value our partnership and look forward to many more years of collaboration.

Show reviews in all languages. (6 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look