DocOnCall Reviews 

100
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and accessible booking system and note that securing a medical consultation is remarkably quick and convenient. People deeply appreciate the professional doctors who listen attentively to health concerns and provide prompt prescriptions. Many consumers find this alternative service especially helpful when regular local appointments are completely unavailable. Some reviewers were not happy with occasional technical difficulties and communication delays during their scheduled sessions. A few consumers mentioned experiencing connection failures, unclear phone lines, or receiving incorrect prescription details that required extra time to resolve.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting quick appointment times and efficient... See more

Staff

Users describe positive interactions with staff, frequently highlighting doctors who listen carefully and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the straightforward... See more

Response time

Customers had overwhelmingly positive experiences with response time, highlighting how quickly doctors call... See more

Booking process

Reviewers highlight positive aspects of the booking process, describing it as accessible and cost-effective.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My consultation with Dr Sibghatullah Babar went very well. A very thorough Doctor who gave the time that I needed to discuss my health concerns. Dr Sibghatullah Babar gave plenty of advise... See more

Company replied

Rated 5 out of 5 stars

Excellent care. Dr. Diego Antonio Rodriguez Van Sijtveld took great care of me. In addition to showing empathy and listening carefully to my medical history, he addressed all of my questions and conce... See more

Company replied

Rated 5 out of 5 stars

Swift appointment. Easy to book and pay online. Very clear direction from the doctor and some additional advice and tips to ease my symptoms. Prescription emailed within 40 minutes to my local phar... See more

Company replied

Rated 5 out of 5 stars

Great service. From filling out a few details online first & then a phone call appointment with doctor within a 10 minute time frame, my own couldn't see me for 2 days. Doctor was professional & liste... See more

Company replied


Company details

  1. General Practitioner
  2. Child Health Care Center
  3. Doctor
  4. Medical Certificate Service
  5. Sports Medicine Clinic

Written by the company

At DocOnCall.ie, we believe getting medical help should be simple, fast, and stress-free. We're one of Ireland's leading online doctor and telehealth services, connecting you with IMC-registered Irish doctors for non-emergency care — from wherever you are, whenever you need us. Whether it's a sudden illness, a prescription you need refilled, a sick certificate for work, or a specialist referral, our doctors are here to listen and help. Every consultation is private, secure, and fully GDPR-compliant, so you can focus on feeling better — not paperwork. We're available 7 days a week, 7:00 AM to 10:00 PM, with one flat fee of €34.99 per consultation. No subscriptions, no hidden costs, no waiting rooms. Real doctors. Real care. Right when you need it.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

100 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(100)

100 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very quick ro arrange and complete

Very quick ro arrange and complete. 15-20 mins

June 23, 2026
Unprompted review
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Reply from DocOnCall

Thank you for your feedback. It’s great to hear you felt well looked after and that our team came across as professional and thorough. We really appreciate you taking the time to share your thoughts.

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Rated 5 out of 5 stars

I made the mistake of scheduling an…

I made the mistake of scheduling an appointment with a doctor in Ireland while visiting in Italy. The doctor was so kind and worked out a way for me to get the medication I needed even though he was not an Italian physician. Just wonderful!

June 21, 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for your lovely feedback. We’re really pleased to hear the doctor was able to assist you while you were in Italy and find a way to support your treatment needs. It’s great to know you felt cared for throughout, and we truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Booked for a phone consultation…

Booked for a phone consultation yesterday at 10am for 10.20am slot. Got a phone call at exactly 10.20am. Antibiotics prescribed for UTI..in pharmacy within 15mins for collection.Excellent service.

June 20, 2026
Unprompted review
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Reply from DocOnCall

Thank you for your kind feedback. We’re pleased everything was handled promptly and smoothly, and we really appreciate you taking the time to share your experience. We look forward to helping you again.

Rated 5 out of 5 stars

Very efficient

Very efficient

June 19, 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for your lovely feedback. We’re so pleased to hear you had a smooth and efficient experience with us. We truly appreciate your support.

Rated 5 out of 5 stars

Excellent service

Excellent service. Had a chest infection and was able to book an appointment with a doctor within 15 mins of logging on to site. Doctor was able to diagnose chest infection and send perscription to my local Pharmacist within the hour. Will definitely be using this service again rathar than waiting days for an appointment with my local doctor.

June 17, 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for sharing your experience. We’re delighted we could provide you with quick and convenient care when you needed it. We really appreciate your kind words and look forward to supporting you again whenever you need us.

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Rated 5 out of 5 stars

Overall great service

Overall great service . Needed an appoint urgently and was able to get one within 45 minutes.

Would recommend d

June 16, 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for your kind feedback. We’re pleased we could help you access care quickly when you needed it. We really appreciate your support and are always here to help.

Rated 5 out of 5 stars

Excellent Doctor

Excellent Doctor . Listened and did not rush the appointment. Very positive experience.

June 13, 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for your lovely feedback. We’re glad to hear you had a positive experience and that our doctor took the time to listen and provide the care you needed. We truly appreciate your support.

Rated 5 out of 5 stars

He asked what my symptoms were and advised me if they got worse to go to hospital

The doctor called when he said.
He listened to my symptoms and prescribed the appropriate medication and sent the script to the pharmacy straight away
I was so happy to get such a great service

June 5, 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for sharing your experience. We’re so pleased to hear that you received prompt and attentive care from our doctor. It’s wonderful to know that the consultation was helpful and that we could make the process easier for you. We truly appreciate your kind words and look forward to supporting you again whenever you need us.

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Rated 5 out of 5 stars

Had a great service

Had a great service, easy to use and very quick to respond

April 21, 2026
Unprompted review
DocOnCall logo

Reply from DocOnCall

Thank you for trusting us with your healthcare.
Best wishes.

Rated 5 out of 5 stars

Quick response with affective prescription.

My appointment with GP was in 2 weeks and i was in agony. I booked my appointment with DocOnCall. They heard me humbly, cleared my queries thoroughly and generated my prescription within no time. Ultimately i was able to get my medicine within an hour. Totally professional and highly recommend ⭐️✔️

April 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great service— Highly recommend.

I was in Ireland for my vacation. While there, I ran out of my medication, so I booked an appointment through this portal. They arranged my prescription, and within a minute it was sent to the pharmacy. This portal is very efficient and quick—I really appreciate it. It solved my problem.

March 3, 2026
Unprompted review
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Rated 1 out of 5 stars

A total scam!

Absolutely terrible!!!! They never even called me! I paid for the appointment, I needed an urgent prescription and they actually NEVER called. I sent urgent emails and no one replied. AND I never received a refund!!! AVOID. Do not waste your money or time

April 3, 2026
Unprompted review
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