While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.0

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(3)

3 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolute worst customer service

Absolute worst customer service. They’ve no showed me at meetings, won’t reply to emails and are a complete mess. There are better companies out there would not be recommending them ever.

July 15, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Twice the doctors have given the wrong…

Twice the doctors have given the wrong medication for our conditions.
The first time, they gave Nystatin when we had an outbreak of ringworm. Nystatin is for yeast caused by candida, not ringworm. Luckily I double checked the prescribed medication and realized it would never treat our outbreak and we called back and got a different med.
The second time, they prescribed Azithromycin for strep throat. My daughter had a reaction after two days and we had to call back. They then prescribed amoxicillin, which was confirmed to be the widely used antibiotic for strep when we visited an urgent care after she wasn't feeling better. I don't fault them for her reaction, but if she had been prescribed the correct antibiotic in the first place, she would have started feeling better sooner.
I really don't trust the doctors at Doctegrity to know what they are talking about. These cases seem like simple things that a doctor should know.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve had a fantastic experience with…

I’ve had a fantastic experience with Doctegrity! The service is quick, reliable, and super easy to use.

The membership pricing is very amazing compared to traditional doctor visits, and I love that it covers both myself and my family. Their customer support team is also incredibly responsive.

I highly recommend Doctegrity for anyone looking for convenient, affordable, and quality healthcare from home. It’s honestly one of the best telehealth services I’ve used!

January 5, 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look